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Alexandria VW

(1,241 reviews)
Visit Alexandria VW
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (888) 229-1291 (888) 229-1291
Used (877) 820-8118 (877) 820-8118
Service (703) 822-4179 (703) 822-4179

Reviews

(1,241 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Alexandria VW from DealerRater.

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Vw Alexandria is the best car dealership i’ve ever...

Vw Alexandria is the best car dealership i’ve ever purchased a vehicle from. From the sales department to the service department all the way up to the finance department everybody was very professional and helpful. I had a problem with my car and they took care of it no questions asked. I’m very pleased with their customer service and I will buy my next vehicle there.Dean my sales rep was the most helpful out of everyone. He stayed on top of everything and made sure I was happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Maria was the BEST!!!

We purchased a certified pre-owned Tiguan with Maria. She was wonderful. If you go, ask for Maria! You’re guaranteed to have a great experience. Definitely 5 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Excellent experience with Syed and the entire team here....

Excellent experience with Syed and the entire team here. Walked in, had wonderful service, got a great deal, left with a beautiful new car. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service

Purchased a used car here. Maria was a great sales rep that really went out of her way for us! The whole process was smooth thanks to Maria!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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This was a horrible experience to say the least, Ali was...

This was a horrible experience to say the least, Ali was not helpful and tried to hide existing problems with the vehicle which lead me to a $8000 fix just after buying it, just to have them tell me I was out of luck! I love Volkswagen, I have nothing against the service department at this location, but I hate the sales department with a passion! Will not go back!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My friend recommended Alexandria Volkswagen to me. Walk...

My friend recommended Alexandria Volkswagen to me. Walk in at 6PM drive out in 7.40PM. In less then two hours I was out from dealership in my new car. I am super happy with my purchase. Everything went smooth and easy. Sorrell Carter was my seller and he was very professional and with just right seller's attitude by my opinion. Sorrel and manager worked together to get my dream car. If you are looking for new VW this is the right place. No experience with they service shop so my comment is for purchase process only. So far so good!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dean was very helpful and attentive even though he was...

Dean was very helpful and attentive even though he was busy helping another customer. The car we initially wanted to look at was already sold but he found a similar car at a price within our budget. There was no pressure and he worked diligently to find us first time buyer financing. You will have a great sales experience with Dean. Both Dean and the dealership are highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dean was very professional and helpful. I am very happy...

Dean was very professional and helpful. I am very happy with my car and the level of service I was given. I highly recommend Dean Reyes and Alexandria Volkswagen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thank You Terrell!!!!!

Terrell was awesome. Purchased a Certified Tiguan for my son and he made everything easy for me and my wife. Will definitely be coming back for my other 2 boys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a great experience here—Sedeke and Tyrone are...

I had a great experience here—Sedeke and Tyrone are awesome. I couldn’t ask for an easier, less pressured experience for buying my first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.