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Frontier Ford

(1,717 reviews)
Visit Frontier Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 9:00am–7:00pm Closed
New (408) 335-0060 (408) 335-0060
Used (408) 427-3615 (408) 427-3615
Service (408) 840-4608 (408) 840-4608

Reviews

(1,717 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frontier Ford from DealerRater.

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I just bought a new Bronco Sport so it has not been in

I just bought a new Bronco Sport so it has not been in for service yet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The process was smooth, transparent, and completely

The process was smooth, transparent, and completely stress-free from start to finish. The staff were friendly, knowledgeable, and made sure I found the perfect vehicle for my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We genuinely admire your feedback about your experience with us, Juan. It's wonderful to hear that everything went smoothly and felt stress-free throughout your visit. We're thrilled that our team's friendly and knowledgeable approach helped you find exactly what you were looking for.

Jesus is exceptional.

Jesus is exceptional. He kept me informed and always takes care of my needs. Great service by the organization.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with us. We are thrilled to hear that you received such outstanding care and were kept well-informed throughout your visit. Your recognition of the exceptional service you received truly means a lot to our team. We appreciate your trust in Frontier Ford and are glad we could take care of all your needs.

They had what I was looking for, and the price was fair.

They had what I was looking for, and the price was fair. The after-sale service has been good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear that we had exactly what you needed at a fair price. It's wonderful to know that our ongoing service after your purchase has met your expectations.

Mike did an excellent job of getting the car in service

Mike did an excellent job of getting the car in service immediately and explaining the results of the service and inspections

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our service team. We are delighted to hear that you received excellent assistance with getting your vehicle serviced right away and that the service results and inspection details were clearly explained to you. Your feedback about the prompt attention and thorough communication means a great deal to us.

Christian and Bonnie were great 👍🏽.

Christian and Bonnie were great 👍🏽. The process was nice and smooth. I had went to another dealership and they were suppose to call me back, and didn’t. I called Bonnie and Christian called me back 10 minutes later with the vehicle I wanted in hand. I told Christian I’d be there in a half hour and he had the van washed, cleaned, and waiting front row for me. NOW THAT’S CUSTOMER SERVICE !!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are honored to hear about your wonderful experience with our team. It sounds like the service you received was exactly what exceptional customer care should look like - responsive, efficient, and thoughtful.

I was very pleased with the no sales pressure style, easy

I was very pleased with the no sales pressure style, easy transaction to complete deal. Very courteous & professional customer service. All members of staff were very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We deeply cherish your feedback about your experience at Frontier Ford. It brings us great joy to know that you appreciated our relaxed approach without any pressure during your visit. We are pleased that the transaction process felt smooth and straightforward for you. Your kind words about our team's courteous and professional service mean so much to us.

Consumer response

My son & I bought vehicles the same day, black 2025 Mustang GT & black 2024 F250 ROUSH truck. As my son was doing his deal with the Mustang GT, I was contemplating if I should upgrade from my 2008 F150. So the Omar the sales representative, saw that I was interested in a truck he showed me what they had to offer then he showed me the 2024 F250 ROUSH package and I couldn’t resist, the deal was made! Oh, by the way, the wife was a little upset but when she saw and got to drive the black beauty,…she loved it!

Frontier ford took the time to help us get two vehicles

Frontier ford took the time to help us get two vehicles on the same day very quickly! Nice folks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are delighted to hear about your wonderful experience getting two vehicles with us in such a timely manner. It means so much to know that our team was able to work efficiently to help you complete both purchases on the same day.

Appreciated the valet service - big plus.

Appreciated the valet service - big plus. Also appreciated getting a loaner. I felt the communication from Leo was good and timely. I would recommend this service department to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear about your positive experience with our service department. Your kind words about the valet service and loaner vehicle availability mean a great deal to us. We work hard to make the service process as convenient as possible for our customers.

Great interaction!

Great interaction! I was kept informed of the service thru out the process. Jesus really did a great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are absolutely thrilled to hear about your wonderful experience with us! It's fantastic to know that you felt well-informed throughout your entire service process. Keeping our customers updated every step of the way is something we truly value, and we're delighted that this made such a positive difference for you.