Reviews
Great service Was done while I waited for works package i under hour and a half
Great service Was done while I waited for works package i under hour and a half
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I received a text that my car was ready.yesterday. I went in and paid and picked it up but as soon as I drove away I realized the repair had not been completed. Brakes still not working and drove it straight back. Hopefully this time to work is done and inspected before it is released to me.
I received a text that my car was ready.yesterday. I went in and paid and picked it up but as soon as I drove away I realized the repair had not been completed. Brakes still not working and drove it straight back. Hopefully this time to work is done and inspected before it is released to me.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Without a doubt, the most efficient, best deal, and friendliest buying experience we have ever had!
Without a doubt, the most efficient, best deal, and friendliest buying experience we have ever had!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are ecstatic to hear about your outstanding experience with us! Your feedback about our efficiency, competitive pricing, and friendly service truly means the world to our team at Frontier Ford. It's wonderful to know that we were able to provide you with the best car buying experience you've ever had. We strive to make every customer feel valued and ensure the process is as smooth as possible, so hearing that we exceeded your expectations is incredibly rewarding for our entire team.
Jonathan was a tremendous help. He had great communication skills along with the knowledge to answer a few of my Automotive questions afterwards. As a bonus he had a very positive attitude.
Jonathan was a tremendous help. He had great communication skills along with the knowledge to answer a few of my Automotive questions afterwards. As a bonus he had a very positive attitude.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are delighted to hear about your positive experience with our team. It's wonderful to know that you received exceptional service with great communication skills and knowledgeable automotive guidance. Thank you for taking the time to share your feedback about your visit to Frontier Ford. We truly value customers like you and appreciate your recognition of our commitment to providing professional service with a positive attitude.
Michaelexplainedmost repairs needed and alsothose that were not needed immediately.I had NOT had such a complete repair and service done for years on the car. The cost was expensive, but hopefully I won'thave any new repairs for years to come. The valet return of the car to my home was appreciated.
Michaelexplainedmost repairs needed and alsothose that were not needed immediately.I had NOT had such a complete repair and service done for years on the car. The cost was expensive, but hopefully I won'thave any new repairs for years to come. The valet return of the car to my home was appreciated.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We're pleased to hear that you received such comprehensive service and that our team took the time to thoroughly explain both the immediate repairs needed and those that could wait. It's wonderful that you felt well-informed throughout the process. We understand that automotive repairs can be a significant investment, and we appreciate your trust in allowing us to provide complete service for your vehicle. We're also glad that the valet return service added convenience to your experience. Thank you for choosing Frontier Ford for your automotive needs.
Jonathan was very responsive and friendly. All service was done well and promptly. I am happy with the service received.
Jonathan was very responsive and friendly. All service was done well and promptly. I am happy with the service received.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear about your positive experience with our service team. It's wonderful to know that you found our staff responsive and friendly, and that your service was completed to your satisfaction in a timely manner. Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience. We're committed to maintaining these high standards and look forward to serving you again at Frontier Ford.
I was very disappointed in the service at Frontier Ford. I described the problems I was having and had found two well know issues for each of them. They completely ignored them and said that it was a sensor problem and that the $1500 fix would take care of it. It didn't address either issue at all and we completely wasted $1500 and are still dealing with a vehicle that feels unsafe for my wife and son to drive in.
I was very disappointed in the service at Frontier Ford. I described the problems I was having and had found two well know issues for each of them. They completely ignored them and said that it was a sensor problem and that the $1500 fix would take care of it. It didn't address either issue at all and we completely wasted $1500 and are still dealing with a vehicle that feels unsafe for my wife and son to drive in.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We are disappointed to hear about your recent experience and the concerns shared regarding the diagnosis and repair performed on your vehicle. This is not the level of consistency and thorough evaluation we strive to provide during every service visit. We understand how important it is for vehicle concerns to be properly identified and addressed, especially when safety is a concern. We appreciate your feedback as it helps us review and improve our overall customer experience. Please contact Wally Aguilar, our Service Director, at (408) 557-6304 or [email protected].
We’ve dealt with 4 different dealerships before. This is our first time with Ford. Ford Frontier is the best dealership we’ve dealt with! From the moment we first entered the door, the welcoming atmosphere provided by the sales agent, to the detailed explanation of the car, up to the fast closing of the deal at finance, truly a wonderful experience. Kudos to the sales agent, Abdullah, and to the finance manager, Livia. I’m glad we came here for our daughter’s first car, her high school graduation gift.
We’ve dealt with 4 different dealerships before. This is our first time with Ford. Ford Frontier is the best dealership we’ve dealt with! From the moment we first entered the door, the welcoming atmosphere provided by the sales agent, to the detailed explanation of the car, up to the fast closing of the deal at finance, truly a wonderful experience. Kudos to the sales agent, Abdullah, and to the finance manager, Livia. I’m glad we came here for our daughter’s first car, her high school graduation gift.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are honored to hear about your wonderful experience at Frontier Ford! It truly means the world to us that we were able to make your first Ford dealership visit such a positive one, especially for such a special milestone as your daughter's high school graduation gift. We're thrilled that our team provided the welcoming atmosphere and detailed service that made your car-buying experience smooth and enjoyable from start to finish. Thank you for taking the time to share your feedback and for choosing Frontier Ford for this important purchase. We hope your daughter loves her new car and that it serves her well in this exciting new chapter!
It was a very positive experience. The staff was courteous, knowledgeable, and expedient. The vehicle was a good not a good purchase.
It was a very positive experience. The staff was courteous, knowledgeable, and expedient. The vehicle was a good not a good purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us at Frontier Ford. We are thrilled to hear that our staff provided you with courteous, knowledgeable, and efficient service during your visit. Your feedback about our team's professionalism means a great deal to us, as we strive to deliver exceptional service to every customer. We truly appreciate you choosing Frontier Ford and look forward to serving you again in the future.
From the moment I walked in, the staff was welcoming The experience I had was good. It made things so much more manageable for me I had an amazing experience at Frontier..
From the moment I walked in, the staff was welcoming The experience I had was good. It made things so much more manageable for me I had an amazing experience at Frontier..
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are absolutely thrilled to hear about your positive experience with our team! It's wonderful to know that our staff made you feel welcomed from the moment you walked in and that we were able to make things more manageable for you. Your feedback truly means the world to us and motivates our team to continue delivering exceptional service. We're grateful that you chose Frontier Ford and look forward to serving you again in the future.