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Lexus Stevens Creek

(1,291 reviews)
Visit Lexus Stevens Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
2015 state dealer award
View 8 awards
2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (408) 705-4899 (408) 705-4899
Used (408) 705-4258 (408) 705-4258
Service (408) 385-9513 (408) 385-9513

Reviews

(1,291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus Stevens Creek from DealerRater.

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Jaimie was very helpful from the beginning until my

Jaimie was very helpful from the beginning until my service was completed. Shop is always clean and staff are always courteous.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for taking the time to share your experience on DealerRater. We’re glad to hear that Jaimie was helpful from start to finish and that you were satisfied with the service you received. We also appreciate your kind words about our clean shop and courteous staff. Team Lexus of Stevens Creek

My service advisor Samson Du deserved a 5 Star for his

My service advisor Samson Du deserved a 5 Star for his excellent service from start to the end! Thank you Samson for you professionalism & sincerity.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave such a wonderful review on DealerRater! We’re so glad to hear that Samson provided you with excellent service from start to finish, and we’re happy to know that he made such a positive impact on your experience. Make it a great day - Lexus of Stevens Creek

Very clean and organized!

Very clean and organized! And the snacks beverage all clean. Neat and tidy very nice.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your kind feedback, Prasadronaldv! We’re so glad to hear that you found our dealership clean, organized, and well-maintained. We strive to create a comfortable and welcoming environment for all our guests, and it’s great to know that the snacks and beverages added to your positive experience. Lexus of Stevens Creek

Best service every time.

Best service every time. Consistently on time and overall reasonable pricing. Support staff are the best.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you so much for your wonderful feedback! We're thrilled to hear that you consistently have a positive experience with our service team. Being on time and providing reasonable pricing is always a priority for us, and we're happy to know our support staff have made such a great impression. Your continued trust and support mean a lot to us, and we look forward to serving you again in the future! Lexus of Stevens Creek

Service advisor Hong Lyexcellent in all respects.

Service advisor Hong Lyexcellent in all respects. Work done and vehicle delivered as promised. All employees courteous and helpful.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience! We’re so glad to hear that Hong Ly provided excellent service and that your vehicle was delivered as promised. It's great to know that our team was courteous and helpful throughout the process. Lexus of Stevens Creek Svc Center

Love Lexus of Steven's Creek.

Love Lexus of Steven's Creek. Paymon is the best service advisor ever and I always rate it a 5 star!

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  • Overall experience 5.0
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Dealer response

Thank you for your kind words! We’re so happy to hear that you love Lexus of Steven's Creek and that Paymon consistently provides you with excellent service. We truly appreciate your 5-star rating and look forward to continuing to serve you with the best experience possible! Team Lexus of Stevens Creek

It makes servicing my car an easy task given appointment

It makes servicing my car an easy task given appointment availability and use of a rental car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your kind DealerRater post! We're glad to hear that the availability of appointments and the use of a rental car made servicing your vehicle easier. Your feedback is truly appreciated, and we look forward to continuing to assist you in the future! Lexus of Stevens Creek

Staff are professional and easy to deal with.

Staff are professional and easy to deal with. I got 2 Lexus RX350 that is serviced by Stevens Creek lexus and to this day only Tom meets my expectations like true values of Lexus in dealing with customers. Thank you!

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  • Overall experience 5.0
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Dealer response

Thank you so much for your kind words! We're thrilled to hear that Tom consistently meets your expectations and provides the exceptional service that embodies the true values of Lexus. We take great pride in our professional staff and are grateful for your continued trust in Stevens Creek Lexus for your RX350s. It’s our pleasure to serve you, and we look forward to maintaining that high level of service for you in the future. Lexus of Stevens Creek Svc Center

I had a great sales agent Minh Nguyen.

I had a great sales agent Minh Nguyen. I’m very satisfied with the service

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  • Overall experience 5.0
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Dealer response

We're humbled to serve you and Happy New Year - Team Lexus of Stevens Creek Svc Dept.

They are very attentive and communicable!

They are very attentive and communicable! All staff are friendly and I love the drinks and snacks !

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  • Overall experience 5.0
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Consumer response

Very nice office all around and staff is always awesome !!!