Reviews
Jaimie was very helpful from the beginning until my
Jaimie was very helpful from the beginning until my service was completed. Shop is always clean and staff are always courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience on DealerRater. We’re glad to hear that Jaimie was helpful from start to finish and that you were satisfied with the service you received. We also appreciate your kind words about our clean shop and courteous staff. Team Lexus of Stevens Creek
My service advisor Samson Du deserved a 5 Star for his
My service advisor Samson Du deserved a 5 Star for his excellent service from start to the end! Thank you Samson for you professionalism & sincerity.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave such a wonderful review on DealerRater! We’re so glad to hear that Samson provided you with excellent service from start to finish, and we’re happy to know that he made such a positive impact on your experience. Make it a great day - Lexus of Stevens Creek
Very clean and organized!
Very clean and organized! And the snacks beverage all clean. Neat and tidy very nice.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind feedback, Prasadronaldv! We’re so glad to hear that you found our dealership clean, organized, and well-maintained. We strive to create a comfortable and welcoming environment for all our guests, and it’s great to know that the snacks and beverages added to your positive experience. Lexus of Stevens Creek
Best service every time.
Best service every time. Consistently on time and overall reasonable pricing. Support staff are the best.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful feedback! We're thrilled to hear that you consistently have a positive experience with our service team. Being on time and providing reasonable pricing is always a priority for us, and we're happy to know our support staff have made such a great impression. Your continued trust and support mean a lot to us, and we look forward to serving you again in the future! Lexus of Stevens Creek
Service advisor Hong Lyexcellent in all respects.
Service advisor Hong Lyexcellent in all respects. Work done and vehicle delivered as promised. All employees courteous and helpful.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re so glad to hear that Hong Ly provided excellent service and that your vehicle was delivered as promised. It's great to know that our team was courteous and helpful throughout the process. Lexus of Stevens Creek Svc Center
Love Lexus of Steven's Creek.
Love Lexus of Steven's Creek. Paymon is the best service advisor ever and I always rate it a 5 star!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re so happy to hear that you love Lexus of Steven's Creek and that Paymon consistently provides you with excellent service. We truly appreciate your 5-star rating and look forward to continuing to serve you with the best experience possible! Team Lexus of Stevens Creek
It makes servicing my car an easy task given appointment
It makes servicing my car an easy task given appointment availability and use of a rental car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind DealerRater post! We're glad to hear that the availability of appointments and the use of a rental car made servicing your vehicle easier. Your feedback is truly appreciated, and we look forward to continuing to assist you in the future! Lexus of Stevens Creek
Staff are professional and easy to deal with.
Staff are professional and easy to deal with. I got 2 Lexus RX350 that is serviced by Stevens Creek lexus and to this day only Tom meets my expectations like true values of Lexus in dealing with customers. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that Tom consistently meets your expectations and provides the exceptional service that embodies the true values of Lexus. We take great pride in our professional staff and are grateful for your continued trust in Stevens Creek Lexus for your RX350s. It’s our pleasure to serve you, and we look forward to maintaining that high level of service for you in the future. Lexus of Stevens Creek Svc Center
I had a great sales agent Minh Nguyen.
I had a great sales agent Minh Nguyen. I’m very satisfied with the service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're humbled to serve you and Happy New Year - Team Lexus of Stevens Creek Svc Dept.
They are very attentive and communicable!
They are very attentive and communicable! All staff are friendly and I love the drinks and snacks !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice office all around and staff is always awesome !!!
