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Stevens Creek Mazda

(338 reviews)
Visit Stevens Creek Mazda
Sales hours: 10:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 10:00am–8:00pm 8:00am–5:00pm
Tuesday 10:00am–8:00pm 8:00am–5:00pm
Wednesday 10:00am–8:00pm 8:00am–5:00pm
Thursday 10:00am–8:00pm 8:00am–5:00pm
Friday 10:00am–8:00pm 8:00am–5:00pm
Saturday 10:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
New (408) 675-5160 (408) 675-5160
Used (408) 329-7708 (408) 329-7708
Service (866) 901-5286 (866) 901-5286

Inventory

See all 253 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2020.
Discover why drivers across Northern California choose Stevens Creek Mazda — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.
Proud member of DGDG — Be Happy.

Service center

Phone number (866) 901-5286

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevens Creek Mazda from DealerRater.

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Steven is the person in service who helped the last two times I went for service my, and I can only express good things about him. He gave me time to explain and listen about my car concerns. At any time, he tried to make sure I was satisfied with the service.

Steven is the person in service who helped the last two times I went for service my, and I can only express good things about him. He gave me time to explain and listen about my car concerns. At any time, he tried to make sure I was satisfied with the service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Needs receptionist to greet customers. Space was large but lacking cars on display. Staff was friendly and professional.

Needs receptionist to greet customers. Space was large but lacking cars on display. Staff was friendly and professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
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The dealership was well coordinated between sales sales management and financial department process we streamlined well.

The dealership was well coordinated between sales sales management and financial department process we streamlined well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jonathon and Jesus were very helpful and friendly. I didn't feel pressured at all during the process.

Jonathon and Jesus were very helpful and friendly. I didn't feel pressured at all during the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very pleased with the service even though the origin of the problem was not discovered. Gremlins!

Very pleased with the service even though the origin of the problem was not discovered. Gremlins!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Sepesi was an excellent salesman. He was very professional and answered any questions I had. He did an amazing job in guiding us through the paperwork process

Sepesi was an excellent salesman. He was very professional and answered any questions I had. He did an amazing job in guiding us through the paperwork process

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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doesn't fulfill due bill contract and slow to follow up on the resolution steps still not resolved after almost 3 months

doesn't fulfill due bill contract and slow to follow up on the resolution steps still not resolved after almost 3 months

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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They were more than accommodating! Jonathan and the sales manager helped me get my perfect car with a trade in.

They were more than accommodating! Jonathan and the sales manager helped me get my perfect car with a trade in.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Sepesi and Bombad were awesome to work with! I've bought 5 cars from this dealership for a good reason... They're easy to work with and I love the cars!

Sepesi and Bombad were awesome to work with! I've bought 5 cars from this dealership for a good reason... They're easy to work with and I love the cars!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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They recommended new spark plugs incredibly prematurely (at 38,000 miles instead of 75,000 miles) because they thought my car had a turbo engine. Additionally, the price at checkout was higher than what I was quoted online. I pointed this out and they were happy to honor it, and then my service advisor found a way to get me “$50 off” somehow. But the total was not the quoted price minus $50, it was just $16 less than the quote. I was grateful to pay less, but alarmed that I had to point out these errors that I would think are entirely calculated by their system. They have my VIN, and know I do not have a turbo engine. They also told me it would probably be inspected on Saturday, but I didn’t hear anything from them and they were closed on Sunday, so I didn’t hear anything until Monday.

They recommended new spark plugs incredibly prematurely (at 38,000 miles instead of 75,000 miles) because they thought my car had a turbo engine. Additionally, the price at checkout was higher than what I was quoted online. I pointed this out and they were happy to honor it, and then my service advisor found a way to get me “$50 off” somehow. But the total was not the quoted price minus $50, it was just $16 less than the quote. I was grateful to pay less, but alarmed that I had to point out these errors that I would think are entirely calculated by their system. They have my VIN, and know I do not have a turbo engine. They also told me it would probably be inspected on Saturday, but I didn’t hear anything from them and they were closed on Sunday, so I didn’t hear anything until Monday.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
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