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Honda of Stevens Creek

(3,440 reviews)
Visit Honda of Stevens Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
2026 consumer dealer award
View 4 awards
2026 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 253-3729 (855) 253-3729
Used (855) 270-9703 (855) 270-9703
Service (855) 271-7830 (855) 271-7830

Inventory

See all 249 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2021.
Honda of Stevens Creek the proud recipient of American Honda's prestigious CUSTOMER SERVICE EXPERIENCE award for the past two years. Our Honda dealership is located in San Jose but we proudly serve the entire Bay Area Fremont Sunnyvale and Los Gatos California with new Honda models and used cars.

Whether you're searching for a new family vehicle such as the Honda Accord CR-V Odyssey or the all new Honda Civic Pilot or HR-V our San Jose dealership has you covered.We offer a huge inventory of vehicles throughout our California dealerships and serve the surrounding Fremont Palo Alto & Sunnyvale CA areas.
A better way to buy a car.

Service center

Phone number (855) 271-7830

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Reviews

(3,440 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Stevens Creek from DealerRater.

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The staff from the sales person to the all the different people we interacted with were all friendly

The staff from the sales person to the all the different people we interacted with were all friendly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this, Jantonio. We're glad the team made your visit a welcoming one.

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Thank you, Madhur, for your excellent service! She was friendly, professional, and very helpful. Everyone at the dealership took great care of me, and the after-sales service has been amazing. I highly recommend this dealership!

Thank you, Madhur, for your excellent service! She was friendly, professional, and very helpful. Everyone at the dealership took great care of me, and the after-sales service has been amazing. I highly recommend this dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We'll be sure to pass your kind words along to Madhur and the rest of the team. Thank you for the recommendation!

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I had a wonderful experience here buying my new HR-V. It was my first time purchasing a vehicle, and Mariela made it a wonderful and simple experience. I could not be happier with my purchase.

I had a wonderful experience here buying my new HR-V. It was my first time purchasing a vehicle, and Mariela made it a wonderful and simple experience. I could not be happier with my purchase.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Marcel! We're glad Mariela could make your first vehicle purchase a comfortable and straightforward experience.

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Andres helped me right away and got me the car I came to the dealership for. He made me feel comfortable with no pressure. I highly recommend Honda of Stevens Creek!

Andres helped me right away and got me the car I came to the dealership for. He made me feel comfortable with no pressure. I highly recommend Honda of Stevens Creek!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the recommendation. We're glad Andres took good care of you, and we hope to see you again down the road.

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Got 2026 Odyssey. Offered good price. Smooth execution of transaction. Roy and Van was helpful in the process.

Got 2026 Odyssey. Offered good price. Smooth execution of transaction. Roy and Van was helpful in the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Honda of Stevens Creek for your new Odyssey purchase. We're glad Roy and Van were able to help make the process smooth for you.

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We had an absolutely fantastic experience at Honda of Stevens Creek. Mike Gallardo, along with Vahid, was exceptional—professional, knowledgeable, and genuinely helpful from the moment we arrived to the moment we drove off. Mike truly went above and beyond. He made the entire process unbelievably easy and comfortable, and we couldn’t be happier with the service we received. We highly, highly recommend Mike!

We had an absolutely fantastic experience at Honda of Stevens Creek. Mike Gallardo, along with Vahid, was exceptional—professional, knowledgeable, and genuinely helpful from the moment we arrived to the moment we drove off. Mike truly went above and beyond. He made the entire process unbelievably easy and comfortable, and we couldn’t be happier with the service we received. We highly, highly recommend Mike!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mike! We're glad Mike Gallardo and Vahid provided you with such great service and made your experience smooth from start to finish.

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I’m very disappointed with my experience at Stevens Creek Honda after purchasing my vehicle there two years ago. At the time of sale, I was told that if I sold the car while warranties were still active, I would be able to cancel them and receive a refund for the unused portion. Now that I’ve sold the car and contacted the dealership to cancel those warranties, they have made the process unnecessarily difficult. Instead of helping, I’ve been given the runaround, delayed responses, and no clear guidance on how to complete something that was promised to be simple when I bought the car. It feels like they were very helpful when making the sale, but not when it came time to honor what was explained to me. Customers deserve honesty, transparency, and support after the sale too. I would not recommend this dealership based on my experience, and I hope management improves how they handle warranty cancellations and customer service.

I’m very disappointed with my experience at Stevens Creek Honda after purchasing my vehicle there two years ago. At the time of sale, I was told that if I sold the car while warranties were still active, I would be able to cancel them and receive a refund for the unused portion. Now that I’ve sold the car and contacted the dealership to cancel those warranties, they have made the process unnecessarily difficult. Instead of helping, I’ve been given the runaround, delayed responses, and no clear guidance on how to complete something that was promised to be simple when I bought the car. It feels like they were very helpful when making the sale, but not when it came time to honor what was explained to me. Customers deserve honesty, transparency, and support after the sale too. I would not recommend this dealership based on my experience, and I hope management improves how they handle warranty cancellations and customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

On behalf of our team, please accept my apologies for these delays, please call me at 408 508 0487. I would like to make sure we support you with paperwork process accordingly.  Thank you for your patience.

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Unprofessional and Disrespectful Experience at Honda of Stevens Creek I honestly don’t even know where to start. This was one of the most uncomfortable and shocking experiences I’ve ever had at a dealership. I called Honda of Stevens Creek about leasing two 2026 Honda Accord Sport Hybrid cars, one for myself and one for my mother. I spoke with Sam Hussein, who was very nice and helpful. He gave me pricing for both cars, and based on that, I decided to go in and move forward. After work, I went to the dealership to complete the process. While I was waiting, a manager named Patrick walked up to me. No greeting, no introduction, nothing. He just said my name and then told me, very loudly, “We don’t want your business. My general manager said we are not selling you a car. You need to leave.” This happened in front of multiple customers and staff. I was honestly shocked and embarrassed. There was no explanation, no reason given, just told to leave like that. I’ve been a Honda customer for over 26 years and have purchased more than 15 vehicles. I have never experienced anything like this before. I don’t know what the reason was, but the way this was handled felt very wrong. Based on the situation, I can’t help but feel like I may have been treated differently because of my background as an Iranian, especially given everything going on right now. If that’s the case, it’s extremely concerning. If true, this kind of treatment could raise serious concerns under California laws that protect customers from discrimination. I would strongly recommend not dealing with this dealership.

Unprofessional and Disrespectful Experience at Honda of Stevens Creek I honestly don’t even know where to start. This was one of the most uncomfortable and shocking experiences I’ve ever had at a dealership. I called Honda of Stevens Creek about leasing two 2026 Honda Accord Sport Hybrid cars, one for myself and one for my mother. I spoke with Sam Hussein, who was very nice and helpful. He gave me pricing for both cars, and based on that, I decided to go in and move forward. After work, I went to the dealership to complete the process. While I was waiting, a manager named Patrick walked up to me. No greeting, no introduction, nothing. He just said my name and then told me, very loudly, “We don’t want your business. My general manager said we are not selling you a car. You need to leave.” This happened in front of multiple customers and staff. I was honestly shocked and embarrassed. There was no explanation, no reason given, just told to leave like that. I’ve been a Honda customer for over 26 years and have purchased more than 15 vehicles. I have never experienced anything like this before. I don’t know what the reason was, but the way this was handled felt very wrong. Based on the situation, I can’t help but feel like I may have been treated differently because of my background as an Iranian, especially given everything going on right now. If that’s the case, it’s extremely concerning. If true, this kind of treatment could raise serious concerns under California laws that protect customers from discrimination. I would strongly recommend not dealing with this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

To whom this may concern, since the person who was here negotiating back and forth was Hamid, I am sorry you feel we let you down, as our goal is for every guest who visits us to leave our facility feeling satisfied or better informed. With that said, I have investigated your claims, and they don’t align with the facts. I understand that you are a used car dealer, and this deal didn’t make sense to you, even though it was the best deal we could offer. When you were asked to leave, it was done professionally. There were no other clients in the showroom, as you were still being assisted past normal business hours. We regret that you feel this is about race, as the salesperson assisting you is of Middle Eastern. We sincerely appreciate all guests, regardless of their background. We feel blessed and fortunate to work in the Bay Area, where both our clients and employees represent a wide range of ethnicities. If you would like to discuss this further, please reach out to 408 508 0487.

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Shocking and Disrespectful Treatment at Honda of Stevens Creek I honestly don’t even know where to start. This was one of the most uncomfortable and shocking experiences I’ve ever had at a dealership. I called Honda of Stevens Creek about leasing two 2026 Honda Accord Sport Hybrid cars, one for myself and one for my mother. I spoke with Sam Hussein, who was very nice and helpful. He gave me pricing for both cars, and based on that, I decided to go in and move forward. After work, I went to the dealership to complete the process. While I was waiting, a manager named Patrick walked up to me. No greeting, no introduction, nothing. He just said my name and then told me, very loudly, “We don’t want your business. My general manager said we are not selling you a car. You need to leave.” This happened in front of multiple customers and staff. I was honestly shocked and embarrassed. There was no explanation, no reason given, just told to leave like that. I’ve been a Honda customer for over 26 years and have purchased more than 15 vehicles. I have never experienced anything like this before. I don’t know what the reason was, but the way this was handled felt very wrong. Based on the situation, I can’t help but feel like I may have been treated differently because of my background as an Iranian, especially given everything going on right now. If that’s the case, it’s extremely concerning. If true, this kind of treatment could raise serious concerns under California laws that protect customers from discrimination. I would strongly recommend not dealing with this dealership.

Shocking and Disrespectful Treatment at Honda of Stevens Creek I honestly don’t even know where to start. This was one of the most uncomfortable and shocking experiences I’ve ever had at a dealership. I called Honda of Stevens Creek about leasing two 2026 Honda Accord Sport Hybrid cars, one for myself and one for my mother. I spoke with Sam Hussein, who was very nice and helpful. He gave me pricing for both cars, and based on that, I decided to go in and move forward. After work, I went to the dealership to complete the process. While I was waiting, a manager named Patrick walked up to me. No greeting, no introduction, nothing. He just said my name and then told me, very loudly, “We don’t want your business. My general manager said we are not selling you a car. You need to leave.” This happened in front of multiple customers and staff. I was honestly shocked and embarrassed. There was no explanation, no reason given, just told to leave like that. I’ve been a Honda customer for over 26 years and have purchased more than 15 vehicles. I have never experienced anything like this before. I don’t know what the reason was, but the way this was handled felt very wrong. Based on the situation, I can’t help but feel like I may have been treated differently because of my background as an Iranian, especially given everything going on right now. If that’s the case, it’s extremely concerning. If true, this kind of treatment could raise serious concerns under California laws that protect customers from discrimination. I would strongly recommend not dealing with this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (800) 692-2129. We look forward to hearing from you.

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I had a great buying experience here. David Lyam helped me go through all the options and made the buying experience seamless.

I had a great buying experience here. David Lyam helped me go through all the options and made the buying experience seamless.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're glad David was able to help you find the right vehicle and make the process smooth. We appreciate you choosing Honda of Stevens Creek.

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