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(832 reviews)

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Feel welcomed for the whole process. All people are very professional. Will consider my next car in this dealer also.

Feel welcomed for the whole process. All people are very professional. Will consider my next car in this dealer also.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your positive feedback. We're glad our team made you feel welcome and professional throughout the process. We appreciate you considering Capitol Honda for your next car.

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Was a straightforward process discussing the car and pricing. Getting the paperwork and payment done wasn't a problem either. All in all, worked for me.

Was a straightforward process discussing the car and pricing. Getting the paperwork and payment done wasn't a problem either. All in all, worked for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience. We appreciate your feedback on the process at Capitol Honda.

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Excellent customer service . I will recommend my friends and relatives to go there if they buy a car

Excellent customer service . I will recommend my friends and relatives to go there if they buy a car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Capitol Honda. We appreciate your support and kind words.

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The employees that had anything to do with my vehicle purchase were very professional. The finance department did a great job . Got me to buy my first ever extended warranty.😊

The employees that had anything to do with my vehicle purchase were very professional. The finance department did a great job . Got me to buy my first ever extended warranty.😊

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with our team and the finance department. We appreciate your trust in Capitol Honda for your first extended warranty.

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We had such a wonderful experience buying a Honda Civic. From test driving several models, to learning about the car’s features, to doing finance, and driving away with a new car, every step was easy, well-explained, and timely. Our sales associate, Vahab, was so kind and helpful, as was the management. We really appreciated the ease of the whole process, and we are definitely happy with our decision to go to Capitol Honda for this important purchase!

We had such a wonderful experience buying a Honda Civic. From test driving several models, to learning about the car’s features, to doing finance, and driving away with a new car, every step was easy, well-explained, and timely. Our sales associate, Vahab, was so kind and helpful, as was the management. We really appreciated the ease of the whole process, and we are definitely happy with our decision to go to Capitol Honda for this important purchase!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with Capitol Honda. We're glad the process was smooth and informative. We appreciate your business.

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Had a great sales experience with Vahab Hakimian who helped with my Certified Preowned Honda vehicle purchase. However, the finance department was absolutely the worst customer experience I have ever had period. The finance sales person kept hard selling various extended warranties and simply refused to listen when I politely declined to purchase any extended warranty. She had absolutely no regard for my time and my family's time who were with me. In total, I must have declined an extended warranty purchase at least 8 times and each time she would restart and try to convince me in a different way, refusing to move on with the sales contract signing. When I went to pick up my car, the car did not have the all important wheel lock key but the sales person - Vahab Hakimian very quickly obtained a duplicate wheel lock key from their service department. The owner manuals were missing so the sales person ordered a new set from their service department which I need to go back to pick up in 3-4 weeks. Would have been nice if they had taken care of all these aspects in advance especially since I bought a certified preowned Honda vehicle and these items are listed in their 182 point certified Honda vehicle inspection report. Overall, beware of their extended warranty hard sales pitch.

Had a great sales experience with Vahab Hakimian who helped with my Certified Preowned Honda vehicle purchase. However, the finance department was absolutely the worst customer experience I have ever had period. The finance sales person kept hard selling various extended warranties and simply refused to listen when I politely declined to purchase any extended warranty. She had absolutely no regard for my time and my family's time who were with me. In total, I must have declined an extended warranty purchase at least 8 times and each time she would restart and try to convince me in a different way, refusing to move on with the sales contract signing. When I went to pick up my car, the car did not have the all important wheel lock key but the sales person - Vahab Hakimian very quickly obtained a duplicate wheel lock key from their service department. The owner manuals were missing so the sales person ordered a new set from their service department which I need to go back to pick up in 3-4 weeks. Would have been nice if they had taken care of all these aspects in advance especially since I bought a certified preowned Honda vehicle and these items are listed in their 182 point certified Honda vehicle inspection report. Overall, beware of their extended warranty hard sales pitch.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Capitol Honda. It's great to learn that you had a great experience with our Sales Team. However, I would like the opportunity to discuss your interaction with our Finance Team about the level of customer care you encountered. Can you please send your contact information to me? I look forward to hearing from you. Robby Matar General Sales Manager [email protected] 408-445-6020

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First, I want to state that my wife hates shopping for cars. These words literally came out of her mouth "I would rather give birth naturally again than shop for a car." So, when we were looking to buy a used car, we told every sales guy the same thing. "We are looking to buy a used vehicle. Right now, we are in the looking phase seeing what feels good and what doesn't." Out of the 3 different dealerships we went to, Kevin Nguyen at Capitol Honda was respectful and attentive. Not pushy didn't annoy or xxxx me off or my wife, who HATES shopping for cars, he listened to what we were looking for and I gave him my number and left. We came back another time to check out a vehicle that was a little bigger than we originally wanted then left so that my wife and I can talk about it. Then I found the CR-V Hybrid Trailsport that was in Ash Green. Kevin Nguyen did everything right to get me that vehicle. Open communication, listened, and once we were ready, he made the process as fluid and quickly as possible. While taking possession of our new vehicle, my wife mentioned this has been such an enjoyable experience let alone buying a car. I would highly recommend talking to Kevin Nguyen if you are looking to buy a new or used vehicle. You won’t regret it.

First, I want to state that my wife hates shopping for cars. These words literally came out of her mouth "I would rather give birth naturally again than shop for a car." So, when we were looking to buy a used car, we told every sales guy the same thing. "We are looking to buy a used vehicle. Right now, we are in the looking phase seeing what feels good and what doesn't." Out of the 3 different dealerships we went to, Kevin Nguyen at Capitol Honda was respectful and attentive. Not pushy didn't annoy or xxxx me off or my wife, who HATES shopping for cars, he listened to what we were looking for and I gave him my number and left. We came back another time to check out a vehicle that was a little bigger than we originally wanted then left so that my wife and I can talk about it. Then I found the CR-V Hybrid Trailsport that was in Ash Green. Kevin Nguyen did everything right to get me that vehicle. Open communication, listened, and once we were ready, he made the process as fluid and quickly as possible. While taking possession of our new vehicle, my wife mentioned this has been such an enjoyable experience let alone buying a car. I would highly recommend talking to Kevin Nguyen if you are looking to buy a new or used vehicle. You won’t regret it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Capitol Honda. We're glad our team provided respectful and attentive service during your search. We appreciate your recommendation.

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Its was a smooth process buying our Honda SUV car The Mamager and Sale Associates are so helpful. This is our 2nd car honda that we bought here and its always a good experienced. I Highly recommended this Branch Thank you and till next car.

Its was a smooth process buying our Honda SUV car The Mamager and Sale Associates are so helpful. This is our 2nd car honda that we bought here and its always a good experienced. I Highly recommended this Branch Thank you and till next car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your continued trust in Capitol Honda. We appreciate your recommendation and look forward to assisting you again.

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"Without question, I highly recommend Capitol Honda to anyone looking to purchase a vehicle. My wife and I recently purchased a new 2026 Honda Civic Sport Touring Hybrid Sedan from your dealership. The vehicle is a pleasure to drive, and the Urban Gray Pearl paint paired with the black leather interior is a truly handsome combination. I want to extend my sincere gratitude to Alexis, our salesperson. She was attentive, asked the right questions, and truly understood our needs. She made the process seamless and handled everything with great professionalism. I would also like to thank the rest of the team for their excellent support. Ralph and Elle were wonderful with their communication throughout the process. A special thank you to Elle for coordinating our sales appointment, and to Nicholas for his thorough assistance during vehicle delivery and his helpful post-sale support. It was clear that the entire team worked in unison to ensure every facet of the sales process was completed in a timely and professional manner. Thank you all for your hard work; we are thrilled with our new Civic."

"Without question, I highly recommend Capitol Honda to anyone looking to purchase a vehicle. My wife and I recently purchased a new 2026 Honda Civic Sport Touring Hybrid Sedan from your dealership. The vehicle is a pleasure to drive, and the Urban Gray Pearl paint paired with the black leather interior is a truly handsome combination. I want to extend my sincere gratitude to Alexis, our salesperson. She was attentive, asked the right questions, and truly understood our needs. She made the process seamless and handled everything with great professionalism. I would also like to thank the rest of the team for their excellent support. Ralph and Elle were wonderful with their communication throughout the process. A special thank you to Elle for coordinating our sales appointment, and to Nicholas for his thorough assistance during vehicle delivery and his helpful post-sale support. It was clear that the entire team worked in unison to ensure every facet of the sales process was completed in a timely and professional manner. Thank you all for your hard work; we are thrilled with our new Civic."

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your detailed feedback and for choosing Capitol Honda. We appreciate your recognition of our team's efforts. Enjoy your new 2026 Honda Civic Sport Touring Hybrid Sedan.

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I buy new car dealer Honda today I make appointment but I come on time then I waiting 30 plus minutes then the lady come my car she said leave car here come back Tuesday get the car just for oil change It not make sent to me they said busy I pay over 200 hundred for oil change already why ??? just call me if they bussy waste my time

I buy new car dealer Honda today I make appointment but I come on time then I waiting 30 plus minutes then the lady come my car she said leave car here come back Tuesday get the car just for oil change It not make sent to me they said busy I pay over 200 hundred for oil change already why ??? just call me if they bussy waste my time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, Your feedback is important to us here at Capitol Honda. I would appreciate the opportunity to speak with you to address your feedback about your experience with our Service Department regarding the level of customer care, wait time, and the cost of an oil change. Please email me with your preferred contact information. Thank you, Steve Bettencourt Parts and Service Director Capitol Honda [email protected] 408-445-6050

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