Manly Honda

I have always been a loyal customer and in the past, I have received great service from the techs. I have had HORRIBLE experiences with Jennifer, and I have found her to be unorganized, unresponsive, lazy, unhelpful and outright rude. She has failed to help me in any adequate fashion the last two times I have serviced my vehicle, in trying to arrange a loaner vehicle. This last time, after scheduling my car 2 weeks in advance, she called me after closing, the night before my service date to ask for necessary documents. I was not available because I was working and she completely dropped the ball and neglected to send me a loaner car, that I was 100% depending on. I won't even get into the time before that, when she argued with me on the phone and I had to speak to her supervisor to get anything done. I complained this time about her, but honestly, unless she is fired, I don't want to bring my car back... She is enough of a problem, that my entire experience is colored by her negativity and it just doesn't make me want to come back... I don't know why you are keeping her. She is really awful and fails at her job.

Professional and efficient staff. I was directed to the service advisor quickly and Bill helped me with my needs. He called me later to give me updates on my car and then again when my car was ready for pick up. Social distancing was followed all along.

The person who help me was amazing she's very polite and professional. I give her a 5 star for her professionalism. Thank you very much!

Friendly atmosphere with lots of support. Wonderful experience in deed. Being a first time Honda user I was kinda worried about my brand new car and not knowing about the service team. Ended up with best feelings ever. Thanks my service tech who took a great care.

I was delighted with everyone at Manly Honda. Everyone was wearing masks, friendly and I felt perfectly safe going there during the COVID-19 pandemic.

Absolutely amazing staff! They went above and beyond and were extremely kind and helpful. I’m very pleased with my new car purchase. Because of my positive experience with them; I will continue to give them my business.

The moment I got to Honda dealership , they automatically made me feel comfortable & made sure I got what I wanted and needed . They’re truly amazing!

Jose was very thorough and helpful. My car was well serviced. I would recommend Manly to anyone in the area who needs quality service at a fair price.

José Rocha, assists me with my car’s needs. He is really knowledgeable about his job. I will recommend his service without a doubt. Most of the time he is the one that helps me with service advice.

Theo from the service department was very helpful in removing and installing a plate plug to my new car. He expressed concern of no scratching the paint when attempting to remove the part. Denise was helpful in getting a service person to assist me with my issue.