Reviews
Bill, my service advisor was very good st explaining everyth
Excellent friendly service. I find the staff approachable and more than happy to help if I have any questions. Andy Honda Service exceeded my expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and thorough service is very appreciative!!
Time is valuable and to be told one thing and have it completed within that time frame is priceless thank you Manly Team!! So awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very poor customer service after the purchase.
My sales person did not care about my problems with brand new Odyssey once I drove off their lot. Very disappointed with his customer service skill.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Helpful and nice service
I was worried about my car because I had unexpected warning lights come on. I was able to be helped that day without an appointment and the service guys were nice and reassuring that they would figure out what’s going on with my vehicle. I can’t remember his name but the sir that directed me into the parking bay was very helpful and professional. Tracee at the service desk was attentive and focused on helping me with my concerns.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was great and easy
I got there and they take care of my car they just say this will be done in 1 hour just go have a good time in the waiting room and I can get a hot tea or delicious coffee oh hot chocolate thank you so much that's great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
45K Service
Got great advice on maintenance I should consider to keep my vehicle running well and avoiding problems down the road. Opted for the premium level service this time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Letter of Staff Commendation
This is a letter of commendation to acknowledge the extraordinary service and support received from Mary Beth Pool , employed by Manly Automotive Group, specifically Honda Service Center. Mary Beth Pool consistently displayed courtesy and attention to detail that accommodated any issues raised during the process of scheduling service . Specifically, Ms. Pool’s knowledge of policy standards within each department not only expedited the solution to the servicing problem , but enhanced and interconnected all the departments into one working unit. Ms Pool’s ability to maximize the services of departments within Manly Service Community facilitated the necessary procedures enhancing a relationship with Honda Service Department . Ms Pool’s knowledge of service policy standards , explanation and demonstration of operation details was thorough and patient. Please express my gratitude to Ms Pool and she must be commended for her unique ability to act as an advocate for both Honda Service Center and the customer. In a century of digital transformation, Mary Beth Pool has exemplified a common sense approach to problem solving. Ms Pool is a rare individual employee. Should an opportunity for advancement occur, Ms Pool must be considered as a candidate.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very professional & knowledgeable of cars & products.
All the people in this dealership. Are friendly, professional & knowledgeable. Always smiling & saying hello . They have answered any questions I have . I bought a car almost a year ago. And I walked in & they remembered my Name.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good Experience!
Working with Scott Longaker was great. He was no pressure, straight up and real. I appreciated the no BS he gave me. If I need another vehicle I would definitely consider returning! Rosa Chavez was great working with the financing part of the vehicle as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent Customer Service with Honesty & Professionalism
Aaron Katz helped us purchase a truck this past weekend and made the experience pleasant and surprisingly easy. Aaron is a top notch customer service professional. I hesitate to call him a "salesperson" because it is Aaron's high level the customer service which makes him a stand out. I would absolutely recommend purchasing a car through Aaron if you value honesty, integrity, and professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
