Reviews
Service
Unfortunately, I have had to drop off my vehicle several times over the past few months for the same issue. Things were either forgotten, overlooked, or a wrong part was ordered. Staff is friendly but difficult to get on the phone. Mr service provider apparently no longer works for the company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We regret that you had a negative experience with us but are glad you brought this to our attention. Please call our Service Manager at (707) 525-1800 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Auto Service
Everyone I encounter at Platinum Chevrolet is great to work with. Its clear they understand my truck and what is needed to keep it running smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for taking time to leave us a great review! If there is anything else we can do for you, please feel free to give us a call
Found a truck i wanted on Autotrader.
This dealer had, good price. Didn't haggle, just bought. I was "to the point" and so were they. In'n out in three hours. Good stuff, mike
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know about your experience! We're so pleased to hear that you enjoyed your visit with our team. If you have any further needs or questions, please give us a call. We're always happy to help!
oil change tire rotation
In for oil change and tire rotation. Service writer was very courteous and professional. Needed transportation back to work. Service writer set up transportation to and from my store. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your wonderful review! We're so pleased to hear that you enjoyed your visit with our Service Department. If you have any further needs or questions, please give us a call. We're always happy to help!
Oil Change
As always our service on our 2013 Camaro was performed flawlessly. The service tech was kind and courteous in answering my questions. Lounge comfortable while waiting. And had a visit with my favorite sales person Ken Gooler.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your great experience at Platinum Chevrolet. Have a great day!
Great experience
Paying for car repair is never fun but this shop makes it bearable at least. Cheerful, polite and generally professionally gracious. The coffee wasn’t terrible either.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is committed to providing each of our clients with the best automotive experience! Thank you for your kind review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service
Had service in my truck third on a little pricey and took three hours but staff and tech where great custmer lounge was comfortable and clean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! We're so pleased to hear that you enjoyed your visit with our team. We hope to see you soon!
Awesome
They really hear you out on what it is your looking for! I loved how friendly oscar was turely made a great experience in purchasing my car! That i absolutely love and so do my kids!🤗
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review. We are pleased to hear that Oscar was helpful. We are glad you are satisfied with your purchase. Enjoy your vehicle!
Leased a 2019 Bolt Premier
I was able to deal on a price over the phone and texting. No surprises when we got to the dealership to sign the papers and pick up the car. Very pleasant experience. The dealership does add theft protection stickers to the windows and door edge guards that I was not thrilled to pay for but they did get the Bolt price to what I could live with so I didn't fight with them about the two items.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know about your experience! We're so pleased to hear that you enjoyed your visit with our team. If you have any further needs or questions, please give us a call. We're always happy to help!
Trout Whisperer
Service was good but service parking for customers is terrible. The dealership needs to designate more parking area for service customers. I highly recommend that the needs of the customers be priority.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience! We have noted your concern and sure we will try to find out a way to fix the parking issue for service customers.