Mercedes-Benz of Santa Rosa

Efficient, work done in a timely manner. Vehicle running great always nice at Santa Rosa Mercedes

The staff is friendly and very accommodating. Service department knows what they’re doing and takes the time to explain things to me.

The Service Team was knowledgeable with the issue I had come in for and found a resolution after running one diagnostic on my car.

Deric O'Shaughnesey is terrific. Very patient and helpful. He remembers me and my vehicles.

You have a prize employee in Adam. Very impressive.He was polite, knowledgeable and truly cared enough to spend a good amount of time trying to help.

MB of Santa Rosa is a model business. We just got a used vehicle there, and our experience was beyond positive. Liborio Rodriguez is an excellent sales manager. He was always available for follow-up questions, helped with all concerns, negotiated a great discount, and made the entire process easy and sufficient. I highly recommend MB of Santa Rosa. Their customer service is simply exemplary.

MB of Santa Rosa is a model business. We just got a used vehicle there, and our experience was beyond positive. Liborio Rodriguez is an excellent sales manager. He was always available for follow-up questions, helped with all concerns, negotiated a great discount, and made the entire process easy and sufficient. I highly recommend MB of Santa Rosa. Their customer service is simply exemplary.

When I showed interest in buy a used car they raised the price. Used car sales people will never change. That's too bad.

Very poor experience. I was ready to purchase a vehicle, when on the day of the appointment he cancelled saying the vehicle was taken to the body shop for a repair. He "forgot" to tell me that the price had gone up overnight by more than $2000. When questioned his answer was "supply and demand"

Tiffany Weber is amazing. She makes our experience with Mercedes so pleasant. She goes above and beyond to make sure we are taken card of. We have 3 Mercedes now and bring our cars to her because she makes a difference. She is the reason we stay with Mercedes, hands down. She should get a promotion. She is a major asset for the company. .