Reviews
Write a reviewGreat Customer Service
I had a great buying experience with Ken. He sent extra photos I asked for of the vehicle before I drove down to see it in person. He worked to get us a great interest rate. Ken is delightful and Knowledgeable. I highly recommend this dealership. It was well worth the drive!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible customer service after the sale
I bought a Jeep from them. The owners son messaged me back several times that weekend to make the sale. Once the sale was made I contacted him as he told me there is 2 sets of keys. The man who took payment told us one set did not work so they would send their key guy to my house to have another key made. When I contacted the dealership again to see when this was going to happened he told me I needed to pay for the 2nd set myself and will now not return my message. He was all about being super nice to make the sale then once it was made he ignored my posts to get the 2nd key after saying that’s now my responsibility.
- Customer service 1.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Will not buy from them again!!!
Will not buy another vehicle from them I bought a car told them what was wrong with it they argued With me saying that wasn't it And said it was something else bought the parts for me to repair and turns out that it was what I said it was and now I'm stuck with the repairs of replacing cluster gage and several parts in the front end including both shocks!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service very satisfied!!!!
Ken worked with me when I didn't have much to spend. He took the time with me and also made sure the vehicle looked and ran good. I definitely say go see Ken on a deal!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
DON'T BE FOOLED
RANDY IN MN IS A JERK, he is the reason people don't trust used car sales- AFTER the sale he was RUDE, and condescending. LAUGHED when i said i would go to social media! when we drove there for the 2nd time for parts and they weren't there - i said "we just drove an hour and a half to get here" he said- "IS THAT ALL" . Ken, one of the owners TRIED to make up for his HORRIBLE staff but still fell short. He should learn how to reign in this JERK .. please- save yourself the aggravation and DONT trust this place.. I had to enter a 1 star rating to move forward with this entry, they should allow negative stars to be submitted
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Terrible customer service
Emailed them to inquire about an SUV that they advertised as n issues, great runner. Went to lot in below freezing temps to see it and then they told me the transmission was shot and they were to backed up to get to it. Would never buy anything from people that have such little respect for their customers
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Happy Customer
I recently Purchased a 2006 Toyota Highlander from Ken and he treated me fairly and gave me a good deal on the Highlander. I would reccommend them to a friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I am so glad that you had a positive experience at our dealership! Thank you so much!
Don't Bother
Don't buy anything from them unless you want to watch it sit in a parking lot for a month. Huge waste of time, constantly given the runaround, and was screwed for a vehicle while in the middle of moving. If I could give this place 0 stars I would.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
I am so sorry that you had a negative experience. Please contact us to let us know what we can do to make this better, ask for Casey.
Ford F-150
The service that I have received was excellent! I felt like I was family there, I didn't feel like they were trying to make money off me. The dealers I had talked to gave me honest opinions and reviews they have heard about the car before. I'd like to go there everytime I get a vehicle. Rate 11/10 loved it!!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for all of your kind words! We are so glad that we exceeded your expectations and hope we can continue to do that in the future. This review embodies our motto "Where you're treated like a friend of the family!"
Very disappointing
We were looking for a good quality used vehicle for my husband for work. We saw a Mazda Tribute advertised and called ahead to check on the condition. Mind you, this was going to be used for business, and my husband specifically asked about the condition of the body and if there was any rust. We were told we would be very happy and there was no rust. We drove 90 miles and when we got to the lot we saw the Tribute that we were interested in. The rear bumper was cracked, the letters that spelled out TRIBUTE were all broken and/or missing, and there was significant rust on the rear door. Needless to say, we were very disappointed and left immediately.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am so sorry that you had a negative experience. We will be more conscientious of that in the future. Thank you for your review to help us improve our processes.
