Reviews
Write a reviewWould’ve put 0 stars if I could’ve. This guy sold us a car with NO oil in it. Tons of other things wrong with the car. When we drove off the lot, the check engine light came on immediately. There was no real mechanic there, Scott ran the codes and told us to “do research”. We were there on multiple instances with our young children and I am pregnant, and he had no problem selling us a car he threw inspection stickers on knowing it was a mess and unsafe. “Do your research” before you get a car from him and have someone else check it out, since he’s not a mechanic and almost seemed to not even know anything about cars, besides how to scam people with them.
Would’ve put 0 stars if I could’ve. This guy sold us a car with NO oil in it. Tons of other things wrong with the car. When we drove off the lot, the check engine light came on immediately. There was no real mechanic there, Scott ran the codes and told us to “do research”. We were there on multiple instances with our young children and I am pregnant, and he had no problem selling us a car he threw inspection stickers on knowing it was a mess and unsafe. “Do your research” before you get a car from him and have someone else check it out, since he’s not a mechanic and almost seemed to not even know anything about cars, besides how to scam people with them.
- Customer service
- —
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott was very friendly and helpful in my car buying process. He was able to get us financing even with low income! Scott made the car buying process comfortable and easy. The car runs great and I have no complaints so far. We bought a 2014 hyundai elantra with 50000 miles on it for a great price and its been a pleasure to drive. It came with no previous accidents in great condition and he'll let you check the carfax on your car. They have mechanics there as well. Come here for a great deal!
Scott was very friendly and helpful in my car buying process. He was able to get us financing even with low income! Scott made the car buying process comfortable and easy. The car runs great and I have no complaints so far. We bought a 2014 hyundai elantra with 50000 miles on it for a great price and its been a pleasure to drive. It came with no previous accidents in great condition and he'll let you check the carfax on your car. They have mechanics there as well. Come here for a great deal!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought my 2005 Jeep Liberty there with 87,000 Miles. I am so Happy I found this place. They are a small family owned dealership. I knew what I was looking for & found it online. I live in Jenkintown so My dad & I went over there & i asked to see the Jeep. They told me to take it for a long ride & to go on the highway to see how it performs. I came back and knew that this was my new car!! Everyone there worked together and made me feel very comfortable. The owner Scott was really honest & nice. I would certainly recommend them.
I bought my 2005 Jeep Liberty there with 87,000 Miles. I am so Happy I found this place. They are a small family owned dealership. I knew what I was looking for & found it online. I live in Jenkintown so My dad & I went over there & i asked to see the Jeep. They told me to take it for a long ride & to go on the highway to see how it performs. I came back and knew that this was my new car!! Everyone there worked together and made me feel very comfortable. The owner Scott was really honest & nice. I would certainly recommend them.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Dane! It's always exciting to help someone get their 1st car! Thanks for trusting FPA!
We bought a low mileage Explorer here in 2017. Truck was clean and rust free with relatively low mileage and we decided to buy. Financing the vehicle we were told that we needed to buy the extended warranty or our monthly payment would be higher.. " Great warranty! Never heard anything bad about it. Customers love it!" We were told. Since then I've had to replace all 4 brake calipers, battery, alternator, throttle body, seat switch, and fuel pump twice. Warranty company refuses to pay any repairs because the mileage is too high. We've only put 4000 miles on the vehicle in a year. Called the dealership to complain about the theft of my $2500 for a useless warranty and I can't even get a call back. The guys who run this operation are dirtbags. You're better off on public transportation.
We bought a low mileage Explorer here in 2017. Truck was clean and rust free with relatively low mileage and we decided to buy. Financing the vehicle we were told that we needed to buy the extended warranty or our monthly payment would be higher.. " Great warranty! Never heard anything bad about it. Customers love it!" We were told. Since then I've had to replace all 4 brake calipers, battery, alternator, throttle body, seat switch, and fuel pump twice. Warranty company refuses to pay any repairs because the mileage is too high. We've only put 4000 miles on the vehicle in a year. Called the dealership to complain about the theft of my $2500 for a useless warranty and I can't even get a call back. The guys who run this operation are dirtbags. You're better off on public transportation.
- Customer service
- 1.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We are very sorry to hear about your experience with us. We are doing everything we can to work with you to rectify the situation.
A wonderful, family owned, local dealership. The process was a breeze. John and Scott happily answered all of our questions. Our new car was immaculate and ready to go. A wonderful experience!
A wonderful, family owned, local dealership. The process was a breeze. John and Scott happily answered all of our questions. Our new car was immaculate and ready to go. A wonderful experience!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- —
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great. I was just getting some info about a car and they called me right back. Very professional.
Great. I was just getting some info about a car and they called me right back. Very professional.
- Customer service
- 4.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
So, I'm currently a college student and was in need of a really safe, sturdy, and quality vehicle for my commute! I was searching all over the internet for a good deal and the best was just down the street from my house. I got a Chevrolet Equinox (2005) with only one owner and 57,000 miles. This is a family-owned business and everyone there including the mechanic is very helpful, honest, and wanting to do right by their customers! I am very impressed and would recommend this place to everyone I know and anyone interested in buying a car!
So, I'm currently a college student and was in need of a really safe, sturdy, and quality vehicle for my commute! I was searching all over the internet for a good deal and the best was just down the street from my house. I got a Chevrolet Equinox (2005) with only one owner and 57,000 miles. This is a family-owned business and everyone there including the mechanic is very helpful, honest, and wanting to do right by their customers! I am very impressed and would recommend this place to everyone I know and anyone interested in buying a car!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words Amy! It was a pleasure to do business with you! Best of luck with your new car!
I've just recently bought my first car from here and I gotta say, it was such a pleasure. I didn't really work much with Scott as most people did, but I did work with John. He was extremely kind and just overall just a great guy! Very helpful and knowledgeable as well! He allowed me to test drive the car and once I was 1000% sure I wanted it, it was reserved after giving a payment. Like I mentioned to John, I would definitely refer this place to anyone I know! And they also offer some competitive service. Thank you so much for making my first experience of purchasing a car a very enjoyable one!!! Great quality car by the way ;) and at an awesome price!
I've just recently bought my first car from here and I gotta say, it was such a pleasure. I didn't really work much with Scott as most people did, but I did work with John. He was extremely kind and just overall just a great guy! Very helpful and knowledgeable as well! He allowed me to test drive the car and once I was 1000% sure I wanted it, it was reserved after giving a payment. Like I mentioned to John, I would definitely refer this place to anyone I know! And they also offer some competitive service. Thank you so much for making my first experience of purchasing a car a very enjoyable one!!! Great quality car by the way ;) and at an awesome price!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shai- Thank you for your kind words about our dealership! We are so happy that you love your new car from FPA! And, it means so much to us that you would refer FPA to a friend! Thanks again! --Frank Paikin Auto (John B.)
It was a great experience shopping at Frank Paikin Auto for our sons first car. The car we saw online was exactly what it said it was, maybe even better! But to our surprise, we noticed they had the car our son dreamed of! After test driving both cars that were in good shape, clean and talking with Scott we knew we could make a dream come true for our son! We felt Scott was very honest, patient, and helpful with the process. We are very happy customers!
It was a great experience shopping at Frank Paikin Auto for our sons first car. The car we saw online was exactly what it said it was, maybe even better! But to our surprise, we noticed they had the car our son dreamed of! After test driving both cars that were in good shape, clean and talking with Scott we knew we could make a dream come true for our son! We felt Scott was very honest, patient, and helpful with the process. We are very happy customers!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 4.0
- Overall facilities
- 4.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for purchasing your son's first vehicle from Frank Paikin Auto! We loved seeing your family's joy and excitement! You never forget your first car & FPA is proud to be part of that experience! Wishing you all the best! --Scott Paikin
This family run business is the best place to buy a quality used car. Scott is great and made us an incredible deal! We love the new addition to our family (2004 Ford Freestar). I will absolutely return to the Paikins to purchase our future vehicles. They will treat you great, you can count on that!
This family run business is the best place to buy a quality used car. Scott is great and made us an incredible deal! We love the new addition to our family (2004 Ford Freestar). I will absolutely return to the Paikins to purchase our future vehicles. They will treat you great, you can count on that!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase