Auffenberg Ford Belleville

Great service it was quick and they got it figured out quickly! Will always come back!

Sale lady was unprofessional and rude! They tried increasing the amount they told us and the car was filthy.

The best deal I ever had with car dealership they go out of their way to help me get a car. Thank you

God bless this dealership. They are so kind and so nice they treated me like Royal and the young sale man go above and beyond his duty to help me get the car of my dream and his boss is also wonderful he is so kind by giving me so much after the sale I'm grateful for their service for giving me the best service I ever had with a car dealer Thank you they made me a very happy man. If you looking for a car or truck give Auffenberg dealership a chance you won't be sorry.

We took our son to buy his first major car purchase, it was suppose to have like a 185 point inspection or something close to that, when we get to the dodge dealership in shiloh and looked at an impala, i should have seen red flags, 18k for a vehicle that was obviously broken into from the dents and scratches above the passenger side door, and the salesman says that its normal for a used car, we asked about several other cars that the salesman said was being inspected, along with the 2016 ford taurus he bought, i asked the salesman about an average monthly payment and he was excessively high so we left and went to other dealerships, only to find out that car was in his price range. We bought the car on a friday and could not pick it up until monday, due to it having recalls, and some issues that needed fixed, i personally drive the car home for him, because he had classes that day and the front flaring scraped the road, not even 50 miles, my friend that took me to pick the car up said that the porter hit the curb with it and backed up. We instantly call auffenberg and let them know. Its been almost 2 months and not a word back from either dealership, a $250 part for a 20 year old kids first major purchase at almost $20,000 and nodda. Esp when it was suppose be inspected, certain recalls and damages fixed, and none of the recalls were completed. I would not buy another vehicle from this place. They have high pressure tactics, treat you like an unintelligent person, and sell you junk.

Auffenberg sold me truck which has been great. I live over 60 miles away so usually don’t go there for routine maintenance. Every time I have the experience has been first class with clear communications and high quality service delivered efficiently.

They always give good service I have no problem with that just a small detail, I have two months that I bought the explorer and they told me that they would give me the mats for the truck, they promised me and they have not spoken to me to pick them up, but everything is fine just that

Be very careful traveling a distance to buy one of their used cars. The windshield had two rock chips in it that is very hard to see from the pictures, $1000 dollars to fix it, they gave me $200 credit that they forgot to send. Also the sunroof motors were bad another $1000 to fix. They also agreed to swap out the good tires from my trade in and then told me "it does not work that way". They did tell me if i wanted to stay overnight they could do it the next day after arguing with me because the salesman said he did not agree to doing that. I guess they listened to the phone call and figured out I was not lying. If I was in sales and someone was driving nine hours I would have made sure they new everything about the car in advance. What car dealer has a car on the lot with rock chips in the windshield. Be careful with these guys.

Came over from another dealer ship to finish financing! Did not get out of there until 11:45 pm! Wish i was told what time i would be seen so i could of made decisions! GM poor communicator when speaking to him about the situation! They got my money! Made then hapoy

Working with joe was amazing. He did everything he could to lock us in a good rate and downpayment on a SUV. They really care and did a lot more than expexcted!!