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Auffenberg Ford Belleville

(498 reviews)
Visit Auffenberg Ford Belleville
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm Closed
Sunday Closed Closed
New (888) 319-3905 (888) 319-3905
Used (888) 821-2259 (888) 821-2259
Service (866) 556-8353 (866) 556-8353

Inventory

See all 166 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2013.
At Auffenberg Ford Belleville we sell new Ford cars trucks SUVs and vans as well as offer a wide selection of quality pre-owned vehicles-all at outstanding prices and all with hassle-free sales. Our Ford Certified Service and Parts Department accommodates all makes and models and is open Monday through Friday 7 am to 6 pm closed Saturday and Sunday.
Auffenberg Ford Belleville is located in Belleville Illinois and serves the entire Illinois and St. Louis Metro East area including: Swansea Alton Edwardsville Collinsville Highland Mount Vernon Fairview Heights Mascoutah Millstadt Waterloo Saint Louis City and St. Louis county.
Short Drive to Great Value

Service center

Phone number (866) 556-8353

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

(498 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The dealership is excellent this includes the sales

The dealership is excellent this includes the sales department and the service group. Charlie and Travis are the best.

The dealership is excellent this includes the sales

The dealership is excellent this includes the sales department and the service group. Charlie and Travis are the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Alexis was so friendly, knowledgable, and professional.

Alexis was so friendly, knowledgable, and professional. My purchase was straightforward, no pressure, no haggling over price or add-ons. I traded in my old car and felt that they offered me a good price.

Alexis was so friendly, knowledgable, and professional.

Alexis was so friendly, knowledgable, and professional. My purchase was straightforward, no pressure, no haggling over price or add-ons. I traded in my old car and felt that they offered me a good price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Elizabeth, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Mrs. Alexus gave me the best experience possible in

Mrs. Alexus gave me the best experience possible in getting a car. Very positive and helpful.

Mrs. Alexus gave me the best experience possible in

Mrs. Alexus gave me the best experience possible in getting a car. Very positive and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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All the good reviews are fake.

All the good reviews are fake. They have a team that makes new google account and write good reviews for themself Don't visit their dealership They are basically fraud and idots. They are so manupaltive . They told me that the car which I came to see, is sold and they are at paperwork stage and after sometime they called me saying that the car isn't sold .They person whom they were selling the car lied to them about his income. And when I asked them to show the car they told me it is 30 mins Away.so how the guy before me was trying to buy the car without having a look at the car. They are fraud. They were just trying to make me do impulsive buying. I will think car is good and I should value the deal so that car wouldnt go from my hand . There was no customer trying to buy the car it was their own setup. The manager was really an guy with bone in his cerebrum.he was illmannered uncivilised. It was his scam setup. How do I tell their manager that I eat scam artist like him in my breakfast and I figured out something was fishy from the starting. Pls don't buy anything from them . Don't even visit them.

All the good reviews are fake.

All the good reviews are fake. They have a team that makes new google account and write good reviews for themself Don't visit their dealership They are basically fraud and idots. They are so manupaltive . They told me that the car which I came to see, is sold and they are at paperwork stage and after sometime they called me saying that the car isn't sold .They person whom they were selling the car lied to them about his income. And when I asked them to show the car they told me it is 30 mins Away.so how the guy before me was trying to buy the car without having a look at the car. They are fraud. They were just trying to make me do impulsive buying. I will think car is good and I should value the deal so that car wouldnt go from my hand . There was no customer trying to buy the car it was their own setup. The manager was really an guy with bone in his cerebrum.he was illmannered uncivilised. It was his scam setup. How do I tell their manager that I eat scam artist like him in my breakfast and I figured out something was fishy from the starting. Pls don't buy anything from them . Don't even visit them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Thank You Amber for listening to me and helping me find

Thank You Amber for listening to me and helping me find my Car.Everyone at the dealership that helped with process Thank You! Love the Bronco!!!

Thank You Amber for listening to me and helping me find

Thank You Amber for listening to me and helping me find my Car.Everyone at the dealership that helped with process Thank You! Love the Bronco!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My experice on the most part was great and with the

My experice on the most part was great and with the experience I had the last two times seemed tough but wasnt bad at all

My experice on the most part was great and with the

My experice on the most part was great and with the experience I had the last two times seemed tough but wasnt bad at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Ronald, we appreciate you taking the time to leave us this feedback. If there is anything else we can do to assist you, please let us know! Take care!

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I like the way they kept me informed via texts, complete

I like the way they kept me informed via texts, complete with videos of the service provided.

I like the way they kept me informed via texts, complete

I like the way they kept me informed via texts, complete with videos of the service provided.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Vehicle as described,helpful staff, would buy from them

Vehicle as described,helpful staff, would buy from them again good follow up and and information about vehicle

Vehicle as described,helpful staff, would buy from them

Vehicle as described,helpful staff, would buy from them again good follow up and and information about vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Edward, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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Had what I wanted, and we came to terms.

Had what I wanted, and we came to terms. Gave me a fair price on my trade in. Went home with a brand-new Explorer.

Had what I wanted, and we came to terms.

Had what I wanted, and we came to terms. Gave me a fair price on my trade in. Went home with a brand-new Explorer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Marc, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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I was about 2-1/2 hours from the dealership so they

I was about 2-1/2 hours from the dealership so they informed me when everything was ready prior to me heading out to minimize time. Truck was just as described and everything was in working order.

I was about 2-1/2 hours from the dealership so they

I was about 2-1/2 hours from the dealership so they informed me when everything was ready prior to me heading out to minimize time. Truck was just as described and everything was in working order.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jayson, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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