Reviews
Our car broke down and the repairs would cost more than
Our car broke down and the repairs would cost more than it was worth. We met with Nick Snelson who went out of his way to make sure we got the new car we wanted. He even got us a military discount. If you need a car, ask for Nick. He will take great care of you. He will even follow up later to check on you and address your concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with the sales team at Murdock Hyundai of Murray. We are glad that our efforts made a difference in your new car purchase and appreciate your recognition of the quality service provided by our team. Your feedback is invaluable to us.
Poor communication.
Poor communication. Unprofessional and will low ball your trade by thousands. Dishonest finance Dept. Run away
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Discuss with whom? Mike in finance hasn't responded, accounting hasn't responded, Luis hasn't responded. Only Larry Jameson but his hands are tied.
This is the second used car I have purchased from
This is the second used car I have purchased from Murdock! The first purchase was the easiest fastest deal I have ever done! I bought an 06 Elantra in 2016. This recent purchase I drove my Elantra to purchase a 2022 Elantra. Once again easy fast purchase. Scott the salesman wasted no time getting me $5000 off the sticker! I was also informed that my previous extended warranty from a prior purchase from the different dealer is refundable. I lost that vehicle 5 weeks after purchase. Totaled!! Gonna save me another $1600. Yes I highly recommend going to Murdock Hyundai in Murray. I am sure there other dealerships operate the same way. I will buy there again. Should have started there to begin with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Murdock Hyundai of Murray again for your 2022 Elantra purchase. We appreciate hearing how satisfied you are with our sales process and the savings offered by our team. It's great to know that we continue to meet your expectations with each visit.
John the service guy took care of me and offered ride
John the service guy took care of me and offered ride back to work I highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Murdock Hyundai of Murray. We appreciate your business and look forward to having you as a valued customer for many years to come!
I was very impressed with the whole team.
I was very impressed with the whole team. Especially Clint Barton. Very polite and helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience at Murdock Hyundai of Murray. It's great to hear that our team was polite and helpful. We appreciate your feedback!
Actually stand behind the product that you sell.
Actually stand behind the product that you sell. The Murdochs are contemptible and despite not being related, make Rupert blush. Unethical, unprofessional, frauds. When I think of the Murdochs, I see untrustworthy, unscrupulous and total charlatans.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Very exceptional experience with Scott at Murdock
Very exceptional experience with Scott at Murdock Hyundai. He had everything prepared and had a complete knowledge of the car. He worked hard to make sure all questions were answered and explained. A very pleasant car buying experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you recognizing the effort put forth by our team during your visit. It's great to hear that you had a complete and well-prepared experience at Murdock Hyundai of Murray. Thank you for sharing about your pleasant car buying process.
Worst experience ever.
Worst experience ever. I bought a car in 2023, Everything has been a mess! They put the wrong experation in the computer for my warranty. Everything was horrible from the front desk to the service department . Went to different Murdock dealer for better service!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Unwilling to to negotiate.
Unwilling to to negotiate. Difficult to get recalls completed or fulfill/follow purchaseagreementon used cars. Kudos to Larry Jameson in Sales.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Everyone there was helpful and friendly.
Everyone there was helpful and friendly. Great to work with got a good price on just what I was looking for. Great experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your positive feedback about Murdock Hyundai of Murray. It's rewarding to hear when we've offered a satisfactory shopping experience and helpful service. Thank you for choosing us for your automotive needs.