Reviews
Danny took great care of us.
Danny took great care of us. Clear and efficient communicator and very professional. Diagnosed the issue in moments. He communicated with us the entire time. Great experience and we will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service department at Folsom Lake Toyota is the best!
The service department at Folsom Lake Toyota is the best! The staff is always Friendly and very knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Katie, thank you for your kind review; we are happy to pass along your comments to the team here at Folsom Lake Toyota! We are always more than happy to assist you if anything else comes up. Take care!
The oil was replaced, Forgot to reset the replacement
The oil was replaced, Forgot to reset the replacement interval, I've been here the next day, I've been here for 4 Hours,
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at the information provided below so we can work toward a resolution. Austin Cross Folsom Lake Toyota Service Manager (916) 850-8491 across@folsomlaketoyota.com
John was so helpful and knowledgeable.
John was so helpful and knowledgeable. He got the service in and out quickly. I would recommend him to my friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help!
My rating is based on the service writer that I had.
My rating is based on the service writer that I had. Giberal was terrific and very helpful. The rest of the dealership seemed fine. The faculty was well run and had a pleasant environment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Brian, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
For covered maintenance for my 2024 RAV4 this Service
For covered maintenance for my 2024 RAV4 this Service center is the best! Highly Recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
Very nice and quick job facilities nice clean with smart
Very nice and quick job facilities nice clean with smart technicians with great customer service personnel staff
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Sukhbaldev, we're happy you found our staff to be so supportive during your experience here at Folsom Lake Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.
Folsom Lake Toyota always fits me in for a service
Folsom Lake Toyota always fits me in for a service request. They have excellent customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
I’ve come to expect superior service from Folsom Toyota.
I’ve come to expect superior service from Folsom Toyota. They did not disappoint ! I made an early appointment , was greeted and shown the waiting area. Before I knew it the service was done and after a review of the diagnostics I was bid a good day. Special thanks to Danny !
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with Danny and team! Please don't hesitate to reach out to us if there's anything more we can do!
Service advisor, Chris Avalos is informative, explains
Service advisor, Chris Avalos is informative, explains issues of repairs and cost. He’s professional and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Gloria, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!