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Thompsons Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (181 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00pm–6:00pm
Tuesday 9:00am–7:00pm 7:00pm–6:00pm
Wednesday 9:00am–7:00pm 7:00pm–6:00pm
Thursday 9:00am–7:00pm 7:00pm–6:00pm
Friday 9:00am–7:00pm 7:00pm–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:30pm
Sunday 10:00am–5:00pm Closed
New (888) 440-0841 (888) 440-0841
Used (888) 858-3841 (888) 858-3841
Service (866) 481-6648 (866) 481-6648

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thompsons Toyota from DealerRater.

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My wife and I bought a 2020 Rav 4 hybrid limited from...

My wife and I bought a 2020 Rav 4 hybrid limited from Sean Lyons, Sean was excellent! Thanks to Sean this was the best car buying experience in 50 years of buying vehicles! Sean treated us like family during the whole process! I would highly recommend Thompson Toyota! Great experience! Thanks Sean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Disapointed

we were looking for a used hybrid highlander and we found one at Placerville Toyota. it was a 2019 model with 18K miles - sounded like a great deal ! I called to ask if there was anything wrong with it, and the sales person assured me it's perfect saying 'hay, it's a 2019 model, right?', well ... We drove all the way from the east bay, about an hour and forty minutes, and when we saw the vehicle, immediately you could see some visible scratches and the dashboard had some damage... we asked if there is anything else, and they said 'no' ... but we spent the whole day driving there so we decided that we will bite the bullet and buy the vehicle... after we paid for the car, and they washed it, suddenly we realized the vehicle has multiple scratches, that weren't visible when it was dusty ... also, when we got home we saw that the back seat leather is torn ... When buying a car from Toyota dealership, i was expecting total honesty, and not hiding, or at list not sharing, the wear and tear that the car has. Btw, the person that showed us the car was very nice, but when i asked him how come you didn't mention all the wear and tear, he said that he didn't got a chance to look/inspect the car before he showed it to us... so it's totally not his fault, but who ever is inspecting vehicles before they are put out for sale - should have reported the damage (exactly how they do before/after you rent a vehicle)... Totally disappointed !! Be sure to inspect the vehicle thoroughly yourself if you plan to buy there a used vehicle !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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How Car Buying Should Be!!!

My husband and I purchased a Highlander from Jon Riseman at Thompsons Toyota. It was seriously the easiest car buying experience we have ever had. Jon was professional, knowledgeable, very friendly and took great care of us. Thanks for making car buying the way it should be!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic customer service

Salesman Mr Bill, Ronny and JP were outstanding. MR Bill made the buying process fast and easy and his friendliness was great. Ronny and JP made the financing great. If you are thinking of a Toyota I highly recommend the team at Thompsons Toyota in Placerville

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best car-buying experience!

Thompson's Toyota is the long-time favorite dealer in our area for quality vehicles and outstanding service. The have an excellent selection, and we found the perfect SUV. Ask for Jon Riseman, salesman - he is patient, knowledgeable and honest. We got a great deal and we love our new Toyota 4Runner!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service - Great Deal

Jon Riseman provided us with amazing customer service and helped us to find the very best deal on our Tacoma. Jon's knowledge and expertise streamlined the entire process. We are extremely happy with our purchase and would absolutely recommend Jon and the Thompson's crew to anyone looking to purchase a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Nice deal on 2019 Tacoma

Jon Riseman answered a zillion questions before we decided on the one he had parked out front for the courtesy drive. It was like he knew the one we'd actually love. Thanks Jon, such a pleasure spending our money with YOU :) We are so happy with our purchase and time you spent making sure we got the "right one". Beautiful dealership, everyone so friendly, NO pressure. A couple of sweet gifts too. Linda & Riley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Exceptional !!

Jon Riseman who help with my car purchase, made the Car dealership experience second to none. Along with the rest of the Thompson Toyota Employees. I would definitely recommend Jon to anyone of my friends or family members looking to make a car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Another great purchase

Went in looking for a used 4x4 pickup at an affordable price. After looking and dreaming, Jon, our awesome salesman asked if we would be interested in a new truck at an even cheaper price. Jon got us a brand new 2019 4x4 truck in the price range we were looking for! If you are looking, I highly recommend talking to Jon about your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fair Deal... Excellent Service

Jon Riseman was excellent in every way! Professional, patient and helpful. I am a true shopper when it comes to auto purchasing and I am thorough which can be quite frustrating to some. Not John! He seemed to understand my need to be sure and encouraged it. I also will say that JP in finance was worthy of mention. He too was quick, organized and good at his job. Yep, he sold me an extended warranty, which I never buy. That said, he was very professional and good at what he does. Overall, my experience purchasing a new Highlander at Thompsons Toyota was as enjoyable as one could expect considering how much stress is involved in dropping 10's of thousands of dollars on a new car! If their service department measures up to be equal, I will recommend them highly! Ask for Jon if you visit and let him earn your trust.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.