Skip to main content

Elk Grove Toyota

(3,631 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 6:00am–6:00pm
Sunday 9:00am–8:00pm Closed
2022 consumer dealer award
View 6 awards
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(3,631 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elk Grove Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

Best car dealership

Jeremy cofelt is a very good salesman, He will give you the best price out there. No hassle car buying experience. This is my fourth car buying with this company .I will definitely keep coming for my future cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us here online. I am happy to hear you enjoyed your experience here at Elk Grove Toyota Scion with Jeremy Coffelt. I will be sure to pass your kind words onto him. It is nice to know our customers are satisfied with their purchasing experience. Thank you again for reviewing us. We look forward to seeing you again soon. Yours sincerely, Frances Siria Customer Relations Manager

A very pleasant experience!

Bill Gann, our salesman, showed us several models and clearly explained their differences. After we selected the car we wanted, Mr. Gann guided us through the rest of the purchase steps masterfully. There was never the slightest bit of pressure applied, and the entire transaction was finalized without incident. Our new car was delivered to us within four hours of our arrival at the dealership. It was just a flawless transaction. The owners should be proud! Those are just a few of the reasons, in other words, why this is the second vehicle I've purchased at Elk Grove Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

First let me start by saying congratulations on your new car! I am thrilled to hear you enjoyed our friendly staff here at Elk Grove Toyota Scion. I am happy to hear Bill Gann was able to make your experience a positive one. I will pass your kind words onto Bill Gann. Thank you for taking the time to review us online. We look forward to welcoming you back soon. Yours sincerely, Frances Siria

my experience

This was one of my best experience buying a new car. I was recommended by a friend to see Jeremy Coffelt at the Elk Grove Toyota dealership for a fair and honest deal. The process from beginning to the end went perfect, no high pressure. I had two options for financing and Jeremy recommended the best option for me. Jeremy the fleet manager, Debbie the financial manager and Jeannette customer relation really made my experience a success. Congratulations to Elk Grove Toyota. H K Fong

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank for taking the time to review us online. I am happy to hear that your experience here at Elk Grove Toyota was one of the best buying experiences you've had. I appreciate your kind words and I will be sure to pass them onto Jeannette, Jeremy and Debbie. Thank you again for taking the time to review us online. We look forward to welcoming you back soon. Yours sincerely, Frances Siria Customer Relations Manager

Knowledgable, helpful, honest & sincerely trust worthy

The best new car buying experience I have ever had. Not only was the sales and management staff extremely knowledgeable - they were straight shooters from the start. Once the deal was finished, they even drove my new car to my house so my wife could sign the paperwork while she took care of our new born! Now that is true customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Congratulations on your new car! I am happy to hear you had a good experience here at Elk Grove Toyota. It is an honor to hear this was your best new car buying experience. I am glad Johnny and Jay were able to help you through the process. I will pass your kind words onto them. Thank you for taking the time to review us. We look forward to seeing you again soon. Yours sincerely, Frances Siria Customer Relations Manager

This is the only Toyota dealer for me.

I can't say enough about Jeremy Coffelt and his team from beginning to end. He makes you feel like family and he is receptive to your concerns. I would highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing our dealership online. I am thrilled to hear you enjoyed your experience here. I am also happy to hear Jeremy Coffelt was able to meet your expectations. I will pass your kind words onto him. Thank you again for reviewing us. We look forward to welcoming you back soon. Yours sincerely, Frances Siria Customer Relations Manager

My new 2016 Tacoma!

I have had a great experience with Jeremy and the Elk Grove Toyota dealership. From our very first correspondence Jeremy followed though and delivered my truck at a great price. he and the team at Elk Grove Toyota created an environment that was enjoyable, highly professional, and stress free. His quiet mastery guided me through all the stages necessary for ownership in an amazingly short period of time. What could have been difficult became a wonderful experience with his leadership. I cant thank him and Elk Grove Toyota enough and I applaud his efforts as he brings this outstanding customer service, world class inventory, and superlative buying experience to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very Friendly and Helpful

Excellent experience working with James, started with a call then proceeded with Internet, and finally went for a test ride..had fun. Explained functions of car very well. Next was Jay, he was also very nice and helpful and got me through the paperwork pretty quick, what a neat experience working with the paperwork on a computerized desktop table, loved it. Finally, Jeannette did a great job explaning all the instruments and how they work. Of course, I didn't pay attention on some things (you know, really excited), so I couldn't get the glove box open. I called Toyota and they assisted me with the problem, I swear the button blends in so well I didn't know it was a button to open glove box. ?? Overall, so far the best car sales experience to date and I have bought 4 previous new cars, 3 of them toyotas.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I am thrilled to hear you enjoyed your experience here at Elk Grove Toyota. I am pleased to hear James, Jay and Jeannette all helped in making your experience a good one. I will personally pass your kind words onto them. It is nice to know that our staff is working hard to satisfy our customers. Thank you for sharing your experience here online. We look forward to welcoming you back soon. Yours sincerely, Frances Siria Customer Relations Manager

Buying a Van experience

We were so impressed how organized and on top of things this dealer is from the Costco salesman to financing to showing us all the things the van can do and all involving different people. We were there for 3 hours total but also got our Toyota Tundra serviced in the time we were buying a van so it was a win win.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am happy to hear you enjoyed your purchasing experience here at Elk Grove Toyota. It is nice to hear positive experiences from our customers. I am also glad James and Chris were able to make your visit it a positive one. Thank you for taking the time to review us online. We look forward to seeing you again soon. Yours sincerely, Frances Siria Customer Relations Manager

Excellent buying experience

I have had a great experience with Jeremy and the Elk Grove Toyota dealership. From our very first correspondence Jeremy followed though and delivered my truck at a great price. He and the team at Elk Grove Toyota created an environment that was enjoyable, highly professional, and stress free. His quiet mastery guided me through all the stages necessary for ownership in an amazingly short period of time. What could have been difficult became a wonderful experience with his leadership. I cant thank him and Elk Grove Toyota enough and I applaud his efforts as he brings this outstanding customer service, world class inventory, and superlative buying experience to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review our dealership here online. I am happy to hear you enjoyed your experience here at Elk Grove Toyota. I am glad to hear our friendly staff took care of you during your purchasing experience. I will personally pass your kind words onto Jeremy, Chance and Lee. Thank you again for reviewing us. We look forward to seeing you again soon. Yours sincerely, Frances Siria Customer Relations Manager

Hassle free

Jeremy Coffelt was highly recommended by a friend, I was told I would not feel any pressure buying a car and he was right. Not only was it a pleasant experience everything was done in less than 3 hours and that was amazing. Nancy Dong

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

First I would like to thank you for taking the time to review us online. I am happy to hear you had a good experience here at Elk Grove Toyota with Jeremy Coffelt and Nai Saechao. I will personally share your kind words with them. Thank you again for reviewing us. We hope to see you again soon. Yours sincerely, Frances Siria Customer Relations Manager