Reviews
Write a review2 days ago Terrible place and terrible experience x2, yes twice. Seth was the backbone of most of the failure, but even when he ran my credit 2 diffrent times, which were spider webbed out to way more creditors than need, he was still unable to get me in anything even with decent credit and $1000 down. Will never be back there and would never recommend this place to anyone unless you want your credit to go to waste and lots of time. I'd give it 0 if i could.
2 days ago Terrible place and terrible experience x2, yes twice. Seth was the backbone of most of the failure, but even when he ran my credit 2 diffrent times, which were spider webbed out to way more creditors than need, he was still unable to get me in anything even with decent credit and $1000 down. Will never be back there and would never recommend this place to anyone unless you want your credit to go to waste and lots of time. I'd give it 0 if i could.
- Customer service
- 1.0
- Buying process
- 1.0
- Quality of repair
- 1.0
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Stephen Greaves, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. However, we were able to get you in something, you just didn't like the payment due to your negative equity in a vehicle that was not purchased here.
I recently purchased a used car from Hove and I can’t get over the wonderful experience. Let me state I was buying a used car for $5009 or less and I needed it to be a good car. First Matt was my sales person and he was wonderful. He was very patient and understanding I chose one car and he worked on getting it for my price range I decided to wait until the next day to finish the deal and had changed my mind to another car that I had test drove not only was he understanding he wasn’t upset with me. The dealership allows you to take the car to an auto shop to see if there are any problems and that is great. I purchased the car I met with Terry who is the financial manager and he explained all the paperwork. Everyone at the dealership was very friendly and really seemed to care about people. I would one hundred percent recommend this dealership to anyone looking to buy a car and if you can I would recommend using Matt to do so. Thank you Hove for the wonderful experience!
I recently purchased a used car from Hove and I can’t get over the wonderful experience. Let me state I was buying a used car for $5009 or less and I needed it to be a good car. First Matt was my sales person and he was wonderful. He was very patient and understanding I chose one car and he worked on getting it for my price range I decided to wait until the next day to finish the deal and had changed my mind to another car that I had test drove not only was he understanding he wasn’t upset with me. The dealership allows you to take the car to an auto shop to see if there are any problems and that is great. I purchased the car I met with Terry who is the financial manager and he explained all the paperwork. Everyone at the dealership was very friendly and really seemed to care about people. I would one hundred percent recommend this dealership to anyone looking to buy a car and if you can I would recommend using Matt to do so. Thank you Hove for the wonderful experience!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hove Nissan Inc.. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Drove 30-40 min to buy a car after test drive i was notified that someone had already put money down on the car. Wasted a whole day and gas
Drove 30-40 min to buy a car after test drive i was notified that someone had already put money down on the car. Wasted a whole day and gas
- Customer service
- 3.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are disappointed to learn of your experience here at Hove Nissan Inc., but will take this opportunity to improve. We really do try to not let this kind of thing every happen. Our sincerest apologies.
They were very accommodating and polite. I’ve bought a lot of vehicles In my life and this was by far the easiest. They worked with me on the price and without the back and forth you normally deal with at most dealerships!
They were very accommodating and polite. I’ve bought a lot of vehicles In my life and this was by far the easiest. They worked with me on the price and without the back and forth you normally deal with at most dealerships!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for choosing Hove Nissan we appreciate the kind words.
I recently bought a car from Jim. He new is stuff and was very curtious. If and when i buy another car I will be looking to buy it from Jim and I will also be recommending him to other people for there car needs.
I recently bought a car from Jim. He new is stuff and was very curtious. If and when i buy another car I will be looking to buy it from Jim and I will also be recommending him to other people for there car needs.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We think Jim does a great job, glad you agree.
This place is the BEST...Jim Verthein is awesome... actually went out of his way with Mr. Hove to find the truck we wanted...Only took Jim two weeks...actually our second new car or like new car purchased with Jim's help...Highly recommend Jim at Hove for all your vehicle needs...Thanks again Jim, you might have to find a truck for Kara!!!
This place is the BEST...Jim Verthein is awesome... actually went out of his way with Mr. Hove to find the truck we wanted...Only took Jim two weeks...actually our second new car or like new car purchased with Jim's help...Highly recommend Jim at Hove for all your vehicle needs...Thanks again Jim, you might have to find a truck for Kara!!!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
So glad it all worked out for you. We always try to go above and beyond. Thank you for the business
I purchased a used Dodge Caravan from Hove Nissan in Bradley, Inc. I feel our negotiation went well and they offered me a good deal. My salesman, Matt Shipley was very friendly, helpful and honest. He really went to bat for me to get some power door locks repaired after the purchase. The sales manager Dennis Keene and the service manager Tom Nevills were both first class, professional, helpful and great to do business with. Also the finance manager Terry was very knowledgable, friendly and professional. I will recommend Hove Nissan to family and friends Overall I give this dealership two thumbs up!
I purchased a used Dodge Caravan from Hove Nissan in Bradley, Inc. I feel our negotiation went well and they offered me a good deal. My salesman, Matt Shipley was very friendly, helpful and honest. He really went to bat for me to get some power door locks repaired after the purchase. The sales manager Dennis Keene and the service manager Tom Nevills were both first class, professional, helpful and great to do business with. Also the finance manager Terry was very knowledgable, friendly and professional. I will recommend Hove Nissan to family and friends Overall I give this dealership two thumbs up!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much. We appreciate your business.
The fastest and easiest car purchase I have ever made! The staff was awesome! Our sales consultant James Verthein was very friendly, respectful of our needs and very knowledgeable about the Nissan vehicles. I would recommend James (Jim) and Hove Nissan to someone looking for a new vehicle.
The fastest and easiest car purchase I have ever made! The staff was awesome! Our sales consultant James Verthein was very friendly, respectful of our needs and very knowledgeable about the Nissan vehicles. I would recommend James (Jim) and Hove Nissan to someone looking for a new vehicle.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Really great professional service. Our first leasing experience after purchasing both cars & GMC trucks in the past. As always, same outstanding service & experience.
Really great professional service. Our first leasing experience after purchasing both cars & GMC trucks in the past. As always, same outstanding service & experience.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
If the fact that it?s our third car from Hove Nissan wouldn?t recommend them, just go there, ask for Seth and be treated with respect and straightforwardness. We drove a loaner because my wife?s car broke down. No questions, no charge.
If the fact that it?s our third car from Hove Nissan wouldn?t recommend them, just go there, ask for Seth and be treated with respect and straightforwardness. We drove a loaner because my wife?s car broke down. No questions, no charge.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kinds words! We are so glad that you are part of our Nissan family.