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Hove Nissan

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (124 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 8:00am–5:00pm
Tuesday 8:00am–6:00pm 8:00am–5:00pm
Wednesday 8:00am–6:00pm 8:00am–5:00pm
Thursday 8:00am–6:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hove Nissan from DealerRater.

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Seth and Terry were absolutely wonderful to me I could not ask for better service. Superstars. Thank you so much.

Seth and Terry were absolutely wonderful to me I could not ask for better service. Superstars. Thank you so much.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Good service, they delivered what they said they would, timely fashion very satisfied with my truck

Good service, they delivered what they said they would, timely fashion very satisfied with my truck

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Went to finance a car earlier this month. Was looking at a 2020 Jeep Grand Cherokee listed about $15,000. Instead the guy brought me a passat with a heavily damaged windshield, no rearview mirror, and severley rusted rotors! The rust was so thick i could wipe chunks off with my hand. This vehicle was so unsafe i was afraid to even test drive it! They told me I didnt qualify for the Jeep and thats all they could offer with no repairs. I got a lettet later on stating i didnt get financing cause i didnt meet the age requirement. I am 41 yeats old! I felt discriminated against and so humiliated. So glad i went to another dealer and got an amazing car and qualified for 16,800 in financing( cause they got my info correct!!) and got treated like royalty. Do not go here I was in tears when i left! Never again!

Went to finance a car earlier this month. Was looking at a 2020 Jeep Grand Cherokee listed about $15,000. Instead the guy brought me a passat with a heavily damaged windshield, no rearview mirror, and severley rusted rotors! The rust was so thick i could wipe chunks off with my hand. This vehicle was so unsafe i was afraid to even test drive it! They told me I didnt qualify for the Jeep and thats all they could offer with no repairs. I got a lettet later on stating i didnt get financing cause i didnt meet the age requirement. I am 41 yeats old! I felt discriminated against and so humiliated. So glad i went to another dealer and got an amazing car and qualified for 16,800 in financing( cause they got my info correct!!) and got treated like royalty. Do not go here I was in tears when i left! Never again!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Awesome people here! They went above and behind to help me and my mom get into a car! We have not so good credit and limit means and they still got us into a car! Tim was a godsend and a blessing if I could give them more then five stars id give them 11 thank you all and God bless

Awesome people here! They went above and behind to help me and my mom get into a car! We have not so good credit and limit means and they still got us into a car! Tim was a godsend and a blessing if I could give them more then five stars id give them 11 thank you all and God bless

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Please take a mechanic with you if you are buying a used car from this place. Almost a year ago I purchased a Buick from Hove Nissan/Buick. I had sa it advertised on Carfax and other car sites and it looked good in photos and the specs xxx a used car were great. It was A 1 owner vehicle . It was advertised as a cream puff. I followed this car for over a week on different sites hoping for a price reduction and it never came. So, 1 early Monday morning I drive 50 plus miles from my home in Chicago to see this car. When I get to the dealer it wasn't on the lot or any where else to be found . The salesman and sales manager finally say that they had loaned it ti a customer for the weekend while he got an oil change and that the car would be back in 2 days. I went shopping elsewhere for a car and then 5 hours later Hove Nissan/Buick calls to say that the car is back. I rush back from the city to look as this car . As the salesman drives it out of the garage it glowed and look really nice. I popped the hood and just looked at it and it looked dirty and not detailed or prepped for sales (Most dealers will at least clean the engine bay to make the car more attractive) I noticed right away that the oil filter did not look new and was dusty looking. I overlooked that TEST DROVE IT FOR 25 MINUTES and it drove a rode very nice , except the power drivers seat was stuck in 1 positioned . i ASKE THAT THEY RECITY THAT AND THEY first said they could not and I said I could not purchase it that way so the fixed it. 25 days later I just happen to check the oil as and found that it was really almost none in the engine. I rushed to the nearest fast oil change location to get this car lubed. I did just in time , before the motor would cease. I call the dealer and they said that they had changed it before they sold it . That was a EF'ing lie. The worst thing about buying this car from Hove nissan is that they were stern and not willing to budge not even a penny in the advertised price, which happen to be a pandemic , overccharged mark-up price. They acted if this car was just trhe best example of a used car in the whole wide world and it was far from it. I have had problems that needed to be fixed but I was able to do it rather cheaply compared to what the service shop would charge. I guess I am mostly responsible for this not so wise purchase because i rushed it because I needed a car right away. I am resonsible to because I purchased a car that had nearly 100 k miles on it(It was advertised with 98k but when i WENT TO TEST DRIVE IT WAS 100k AND THEY DID NOT GIVE A REDUCTION ALLOWANCE FOR THE OVBER MILAGE) I did not bother taking the car back for warranty because I was able to catch the major LOW OIL problem before it became catastrophic. The car looked better than it actually was, I have got t in tip top shape though , but for the money I apid for it it should have been perfect I would not ever buy a car from HOVE NISSAN /BUICK EVER AGAIN IN LIFE AND HIGHLY SUGGEST THAT YOU STEER CLEAR OF THAT DEALERSHIP

Please take a mechanic with you if you are buying a used car from this place. Almost a year ago I purchased a Buick from Hove Nissan/Buick. I had sa it advertised on Carfax and other car sites and it looked good in photos and the specs xxx a used car were great. It was A 1 owner vehicle . It was advertised as a cream puff. I followed this car for over a week on different sites hoping for a price reduction and it never came. So, 1 early Monday morning I drive 50 plus miles from my home in Chicago to see this car. When I get to the dealer it wasn't on the lot or any where else to be found . The salesman and sales manager finally say that they had loaned it ti a customer for the weekend while he got an oil change and that the car would be back in 2 days. I went shopping elsewhere for a car and then 5 hours later Hove Nissan/Buick calls to say that the car is back. I rush back from the city to look as this car . As the salesman drives it out of the garage it glowed and look really nice. I popped the hood and just looked at it and it looked dirty and not detailed or prepped for sales (Most dealers will at least clean the engine bay to make the car more attractive) I noticed right away that the oil filter did not look new and was dusty looking. I overlooked that TEST DROVE IT FOR 25 MINUTES and it drove a rode very nice , except the power drivers seat was stuck in 1 positioned . i ASKE THAT THEY RECITY THAT AND THEY first said they could not and I said I could not purchase it that way so the fixed it. 25 days later I just happen to check the oil as and found that it was really almost none in the engine. I rushed to the nearest fast oil change location to get this car lubed. I did just in time , before the motor would cease. I call the dealer and they said that they had changed it before they sold it . That was a EF'ing lie. The worst thing about buying this car from Hove nissan is that they were stern and not willing to budge not even a penny in the advertised price, which happen to be a pandemic , overccharged mark-up price. They acted if this car was just trhe best example of a used car in the whole wide world and it was far from it. I have had problems that needed to be fixed but I was able to do it rather cheaply compared to what the service shop would charge. I guess I am mostly responsible for this not so wise purchase because i rushed it because I needed a car right away. I am resonsible to because I purchased a car that had nearly 100 k miles on it(It was advertised with 98k but when i WENT TO TEST DRIVE IT WAS 100k AND THEY DID NOT GIVE A REDUCTION ALLOWANCE FOR THE OVBER MILAGE) I did not bother taking the car back for warranty because I was able to catch the major LOW OIL problem before it became catastrophic. The car looked better than it actually was, I have got t in tip top shape though , but for the money I apid for it it should have been perfect I would not ever buy a car from HOVE NISSAN /BUICK EVER AGAIN IN LIFE AND HIGHLY SUGGEST THAT YOU STEER CLEAR OF THAT DEALERSHIP

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Hove salesman and finance made the car buying process a great experience. They were quick with their numbers and made the experience the best I have ever had when purchasing a car.

Hove salesman and finance made the car buying process a great experience. They were quick with their numbers and made the experience the best I have ever had when purchasing a car.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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2 days ago Terrible place and terrible experience x2, yes twice. Seth was the backbone of most of the failure, but even when he ran my credit 2 diffrent times, which were spider webbed out to way more creditors than need, he was still unable to get me in anything even with decent credit and $1000 down. Will never be back there and would never recommend this place to anyone unless you want your credit to go to waste and lots of time. I'd give it 0 if i could.

2 days ago Terrible place and terrible experience x2, yes twice. Seth was the backbone of most of the failure, but even when he ran my credit 2 diffrent times, which were spider webbed out to way more creditors than need, he was still unable to get me in anything even with decent credit and $1000 down. Will never be back there and would never recommend this place to anyone unless you want your credit to go to waste and lots of time. I'd give it 0 if i could.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Stephen Greaves, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. However, we were able to get you in something, you just didn't like the payment due to your negative equity in a vehicle that was not purchased here.

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2 days ago Terrible place and terrible experience x2, yes twice. Seth was the backbone of most of the failure, but even when he ran my credit 2 diffrent times, which were spider webbed out to way more creditors than need, he was still unable to get me in anything even with decent credit and $1000 down. Will never be back there and would never recommend this place to anyone unless you want your credit to go to waste and lots of time. I'd give it 0 if i could.

2 days ago Terrible place and terrible experience x2, yes twice. Seth was the backbone of most of the failure, but even when he ran my credit 2 diffrent times, which were spider webbed out to way more creditors than need, he was still unable to get me in anything even with decent credit and $1000 down. Will never be back there and would never recommend this place to anyone unless you want your credit to go to waste and lots of time. I'd give it 0 if i could.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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We just bought our third Murano from Hove Nissan. Our salesman Seth is very knowledgeable about the Nissan products and there is never any pressure what so ever. We do recommend the dealership to anyone looking for a Nissan. Same recommendation for the Hove service dept.

We just bought our third Murano from Hove Nissan. Our salesman Seth is very knowledgeable about the Nissan products and there is never any pressure what so ever. We do recommend the dealership to anyone looking for a Nissan. Same recommendation for the Hove service dept.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I recently purchased a used car from Hove and I can’t get over the wonderful experience. Let me state I was buying a used car for $5009 or less and I needed it to be a good car. First Matt was my sales person and he was wonderful. He was very patient and understanding I chose one car and he worked on getting it for my price range I decided to wait until the next day to finish the deal and had changed my mind to another car that I had test drove not only was he understanding he wasn’t upset with me. The dealership allows you to take the car to an auto shop to see if there are any problems and that is great. I purchased the car I met with Terry who is the financial manager and he explained all the paperwork. Everyone at the dealership was very friendly and really seemed to care about people. I would one hundred percent recommend this dealership to anyone looking to buy a car and if you can I would recommend using Matt to do so. Thank you Hove for the wonderful experience!

I recently purchased a used car from Hove and I can’t get over the wonderful experience. Let me state I was buying a used car for $5009 or less and I needed it to be a good car. First Matt was my sales person and he was wonderful. He was very patient and understanding I chose one car and he worked on getting it for my price range I decided to wait until the next day to finish the deal and had changed my mind to another car that I had test drove not only was he understanding he wasn’t upset with me. The dealership allows you to take the car to an auto shop to see if there are any problems and that is great. I purchased the car I met with Terry who is the financial manager and he explained all the paperwork. Everyone at the dealership was very friendly and really seemed to care about people. I would one hundred percent recommend this dealership to anyone looking to buy a car and if you can I would recommend using Matt to do so. Thank you Hove for the wonderful experience!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Pam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hove Nissan Inc.. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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