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Cutter Chrysler Dodge Jeep RAM of Pearl City

(262 reviews)

Reviews

(262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cutter Chrysler Dodge Jeep RAM of Pearl City from DealerRater.

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Excellent service

So I came here on my birthday hoping to upgrade my ride. As soon as I walk in I was greeted by Celina Eklund and man what an experience. I had gone to several dealerships and spoken with a lot of salesmenover the past few weeks but Celina was awesome. She immediately found what car I wanted and the exact color. She was very knowledgeable about the 2017 dodge charger I went on to purchase. Plus she got me such a great deal she didnt even know it was my Birthday to after. If you arr looking for a great deal on dodge, jeep, or Chryslers I highly recommend you shop here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Phenomenal Salesman

Armando Maza was my salesman who helped me get into a 2011 Mini Cooper despite my poor credit he still worked with me and gave all his effort to make sure I drove off the lot with a car to take home. Thank you Armando for your selfless service to my wife and I!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Incredible service

I would this dealership to anyone. My sales person was Celina Eklund. She made out buying process so easy. If you ever in need or want a new or used car, this is the place to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

Celina Eklund was outstanding, great service, awesome personality and so friendly and down to earth. Worked extensively to ensure we were taken care of and treated right...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Enjoyable Experience

Celina is an awesome employee who answered all my questions and provided my wife an I excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome!

So ended up at CDJR due to bad customer service at Servco auto leeward. As we arrived at CDJR we were greeted by the sweetest, perkiest ray of sunshine (nicole) which is the exact opposite of how we were feeling leaving the other lot. Nicole made us feel so good, she gave us great insight, she was knowledgeable and we really felt comfortable with telling her how we felt and the issues that we were looking at. I am beyond satisfied and so content with our purchase bc of the car itself but mostly bc we made a great new friend. If i could have taken her home with us, WE WOULD! Even Eva, the financing guru was AMAZING. She told us like it is, told us what we should fix, how she could help us, and really worked her butt off to get us a great deal. we loved her. Definitely proud to be new Jeep owners and members of the CDJR family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep Wrangler 2016

I would recommend anyone to go over and visit cutter auto! Best customer service ever!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Smooth as can be!

Better than ServCo Waipahu and Honda Waipio treated us when wanting to get a new car. Very friendly people who want you to get the car you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Gang leaders as salesman

Came in about a week ago and am greeted by a young man, tattoos all over. I told him I wanted to look at the Jeep Cherokee Latitude and he said he was new and they didn't run on certain days. I asked if there was a more qualified salesman, to which he stated he was the most talented man he'd even meet and can close anything, even my private parts. I stormed out. He followed behind me apologizing he'd had a fight with the wife. I said I'd come back later and am looking for something on nav when I hear him yelling to his wife I guess "but babe I won't get in trouble I shouldn't have lied to you but I did want to be a Ranger. No one needs to know I never was. I'm a felon that's the only thing I can tell people that I did goood"Please have someone contact me asap

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Saved the day!

Armondo Maza was the young Salesman whom helped me when my current vehicle was literally stuck on his car lot. He was honest, assertive but not pushy, and a very customer service orientated salesman. I had a great experience shopping for a new preowned vehicle with Armondo (even if it was a spur of the moment purchase). I wish there were more sales people like him. Patient and genuinely interested in the customers needs, rather than in their own benefits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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