Reviews
Stress Free
Great experience. I was able to get the model and color I wanted. All the details were explained clearly and all my questions answered. Would definitely recommend Bill and Pacific Honda to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Teer8892, Thank you for your review. Pacific Honda really appreciates you referring customers to Bill Tang and the Pacific Honda Dealership. It's great that our top sales consultant was thorough with our customers. Please contact Bill or I if you have any questions or concerns. Thank you again, Edward Ing Marketing/Customer Relations Manager
New car
Both Alex and Son were very patient and took the time to explain things. The buying process was simple and hassle free. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Hi Jkim, Thank you for your review. Pacific Honda really appreciates our customers leaving our dealership happy. We are glad you left hassle free after a simple buying process. Please contact us if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager
Awesome service
It was a great experience for me as a first time buyer. Everything went well. The salesperson was very helpful and accommodating. Wide selection of cars too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Bee, Thank you for your review. Pacific Honda is happy to know that our customers are well taken care off. Bill is our top guy and it shows. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com
Jason rocks!
Super friendly rep and very helpful. At delivery of vehicle Jason spent time going over key features. Would highly recommend Jason to friends, family and colleagues.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Honda, Thank you for your review. Pacific honda is happy knowing their customers are being taken care of. Jason is great with customers and we appreciate you referring friends and family to us. Please contact us if you need anything. Thank You, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com
Purchase of used car.
Went in seeing a car online for sale on Craigslist. Bill helped me look at all my options without over pushing (stereotypical car salesman) he helped me fill out all necessary paperwork and was efficient to help have the car cleaned up before I left. I spend only a couple of hours there which was surprising quick. Every option was thoroughly explained. All the other salesmen on the floor were also courteous. It seemed almost family like. The decision to purchase through pacific Honda was very easy because the lack of pressure to buy. The location is convenient as well as the overall cleanliness of the showroom and bathroom. I would recommend them to my friends and family. Thank you for such an enjoyable and professional business experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Hi Maverick808, Thank you for your review. We really appreciate our customer feedback on how our sales staff is treating them. Bill is our top guy and its great knowing why he one of the best. Thank you, Edward Ing Marketing/Customer Relations Manager
great experience
Got exactly what I wanted at the price I was willing to pay. Great friendly service. Bill was patient and willing to show me all the options and colors that the HR-V came in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Doc96801, Thank you for your review. We are glad that Bill took great care and patience in getting you what you wanted. Please contact us if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager
Great service, made everything easy!
Logan is very friendly and personable, and made buying a car easy. I’ve heard that car salesmen can be pushy, but Logan was very patient and answered all of my questions. He helped me get exactly what I wanted and I am very pleased with my experience at Pacific Honda.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Tarlu, Thank you for your review of our dealership and staff. Its great knowing that our sales staff takes care making sure our customers are leaving Pacific Honda Happy. Please contact any of us if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer relations Manager
Great experience, again
This is my second time purchasing a car from here. Went to the same salesperson, Stan and was as pleased as my first visit. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
HI Quinlayen, Thank you for your review. We really appreciate your loyalty to Pacific Honda. Stan has been with us for many years and knows what it takes to care for our customers. Thank you again for your loyalty to us, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com
Second to none customer service!
I just purchased my third car from Pacific Honda and again I had that feeling of, “this is why I buy all my cars from here”. Fernando Luna and Wes Katekaru was the “dynamic duo” that helped me get the the truck that I needed. Their honesty, patience and understanding is really what draws me back. I buy my cars here because good things always happen when I go to them for my automobile needs. I will surely recommend you to everyone that’s in the market for a new car. Alex Shu was the finance guy that closed the sale and he is knowledgeable, honest and helpful in finalizing the purchase. Thank you all at Pacific Honda! Wendell Low
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi surfah1, Thank you for your review. Pacific Honda is happy to know that our employees are keeping our loyal customers happy. We really appreciate you coming back to us for your third vehicle purchase. Thank you for your loyalty and please contact any of us if you have any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com
Friendly, easy service in buying a new car.
Logan was really friendly, no pressure. I was specific in looking for a manual transmission Civic. He was patient in guiding me through the Civic Sport and Civic Si options that came through the dealership for months. Very patient in the process, then he and Alex were quick in getting the paperwork done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi LocalPal, Thank you for your review. Logan is great with customers and Pacific Honda is happy that our customers are well taken care of. Please contact us if there are any questions or concerns. Thank you, Edward Ing Marketing/Customer Relations Manager