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Pacific Honda

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 5:00 PM

Pacific Honda Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2014

Pacific Honda is ranked #1 in Hawaii for volume of sales of Honda Certified Used Cars. Customers find it easy to work w

...

ith our experienced and friendly staff and enjoy the experience of purchasing a new Honda, Certified Pre-owned Honda , or a used car in Honolulu, Windward, or Leeward areas. We are proud to serve the communities of Oahu, Kaneohe, Kailua, Aiea, Pearl City and Waipahu with Honda vehicles. Our service staff is exceptional in helping Hawaii Honda owners with repairs and maintenance and offers an experienced staff of Service Advisors, technicians, and a comfortable customer lounge with amenities.

""Biggest selection", "Best prices", "Best service""

Service

Air Filter Replacement

$40

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

Fluid Top-Off

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
240 lifetime reviews. Includes reviews of Pacific Honda from DealerRater.com

Read reviews that mention:

  • 5.0 out of 5
    January 8, 2021

    Eric was extremely helpful in securing us a good deal on our new minivan. He was honest and straightforward without any undue negotiating games (which... we've encountered at other dealerships in the past). Thank you for making it so easy! We will be back!

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert Clark

    Finance Manager

    (5.0) 28 reviews

    Eric Stephens

    Sales & Leasing Consultant

    (5.0) 12 reviews

  • 5.0 out of 5
    January 2, 2021

    Purchased 2021 Honda Odyssey. The process started online, then via phone, total visits to the dealer 2, first to checkout the van in person and second... to go over the final numbers and make the purchase. I would say total time between my visits less a three hours, which I made this my objective, if you are serious about purchasing a vehicle I recommend doing your own research/homework online before you contact the dealer and start the purchase, knowing what you are looking for and your target price helps both the sales person and saves you time at the dealer. Mr. Hai Nguyen my sales rep, very knowledgeable, friendly and will work diligently to meet your request. I bypassed the drive option due to my level of confidence with the product and being a three time odyssey owner, that didn't stop Mr. Nguyen from going above and beyond to ensure the vehicle was ready for viewing, going over the key features, system set up and answer all your questions in detail. Alex Shu, Finance Rep. makes you feel at home, knowledge and friendly works with you to meet your needs and explain every signature, initial in detail. Bottom line at Honda Pacific they met my needs and wants, got the best deal out of my purchase to include both maintenance and service planes they beat the competition in service and pricing. I'm very satisfied with the service provided. Best in the business!

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alex Shu

    Finance Manager

    NOT RATED

    Hai Nguyen

    Sales & Leasing Consultant

    NOT RATED

  • July 25, 2017

    Look for Wes for exceptional efficient. He is knowledgeable and provided us with all the tools we need to make an informed decision as to what type of... Honda Civic suits our need. If I can buy a new car every month, I will look for him. During the process, we felt like family. Wes cares for his customers as if it is his family member is buying a new car.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Manny, Thank you for your review. Its great to know that Wes exceeded your expectations. He has been with Pacific Honda for a few years and has gr...eat vehicle knowledge. If you have any questions or concerns, please contact Wes or I. Thank you again, Edward Ing Marketing/Customer Relations Manager Edward.Ing@hondahawaii.com

  • 5.0 out of 5
    December 24, 2020

    Thank you Jordan and Doug, great service from both reps. Easiest and stress free purchase I've made from a dealership specially during the pandemic.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jordan Nip

    Assistant Sales Manager

    (5.0) 20 reviews

    Doug Oda

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    December 23, 2020

    Jordan was very friendly, he was very easy to talk to and made me comfortable. He answered any questions I had with patience and care. Very helpful!! Thank... you so much for helping me get me my new car!!

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Pacific Honda

    Cici, Thank you for your kind words and for your business. We truly value our customers and Jordan exemplifies that we truly are the home of... the happy Honda lovers. Again, mahalo...Bob Belbas General Sales Manager


    Worked with:
    Jordan Nip

    Assistant Sales Manager

    (5.0) 20 reviews

  • 5.0 out of 5
    December 12, 2020

    Eric, our salesman, did a fantastic job. He was very personable, respectful of our needs, and knowledgeable about the products/cars. We highly recommended... him!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Pacific Honda

    Mahalo TF...We appreciate your kind words and I agree...Eric Stephens is one of the nicest persons you can meet...Enjoy your new Honda and please stay... safe out there...Warmest Alohas...Pacific Honda


    Worked with:
    Eric Stephens

    Sales & Leasing Consultant

    (5.0) 12 reviews

  • 5.0 out of 5
    December 6, 2020

    Really helpful and caring for trying to get me my first car! They make sure I was taken care of on finding the perfect car for me that fit my lifestyle... and budget! Definitely would recommend them to friends and family!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Pacific Honda

    Thank you Lauren for the positive review! Happy Holidays and stay safe!


    Worked with:
    Jordan Nip

    Assistant Sales Manager

    (5.0) 20 reviews

    Doug Oda

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    December 1, 2020

    Great service, friendly and VERY KNOWLEDGEABLE STAFF!! Jordan Nip was very accommodating when scheduling a test drive, went over features of the car and... was patient with my many questions. This is my second Honda automobile and I would recommend Jordan and this dealership to friends and family.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Pacific Honda

    Thank you for the awesome review! Hope you enjoy your new car! Stay safe and Happy Holidays!


    Worked with:
    Jordan Nip

    Assistant Sales Manager

    (5.0) 20 reviews

    Doug Oda

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    November 24, 2020

    Eric helped me lease my first car on my own without a co-signer. Excellent service from him and very attentive. Highly recommend to everyone!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Pacific Honda

    Thank you so much for your positive review. We hope you enjoy your new car! Happy Holidays and Stay safe!


    Worked with:
    Eric Stephens

    Sales & Leasing Consultant

    (5.0) 12 reviews

  • 5.0 out of 5
    November 22, 2020

    Due to COVID, I did a lot of research online. I submitted a query online, and communicated through email with Bob. Once I was comfortable with pricing... & ready to test drive, he had me meet with Eric at the dealership. Eric was very friendly & worked with me on a fair trade-in value. This was a very easy transaction - I knew what vehicle I wanted & the price I was willing to pay, I knew what I wanted for my trade-in, and I knew all my financial needs. I've been a Toyota owner since I started driving, this is my first Honda. Excellent customer service from Bob, Eric & Robert.

    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Pacific Honda

    Thank you for the awesome review Kristy! Enjoy your new Honda! Stay safe and Happy Holidays!


    Worked with:
    Robert Clark

    Finance Manager

    (5.0) 28 reviews

    Eric Stephens

    Sales & Leasing Consultant

    (5.0) 12 reviews

    Bob Belbas

    NOT RATED

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