Reviews
great service, competent employees
We did not expect the problem with our 2006 Silverado to be a big one, but it was! Assistant Service manager, Jamie Roark, explained the problem completely and said the repair would take 3 to 4 hours. We had to pick up some large items across town and figured we's have to rent something or wait till the repair was done making us very late getting home (1 1/2 hour drive). Jamie arranged a loaner for us so we were able to get our errands done while they worked on the truck. The repairs were done when promised and we were on our way home! We so appreciate Jamie's competent handling of our repair and our needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service every time!
I wouldn't consider going anywhere else. We have been a CARR customer for years, but I can always count on Jamie Roark to make sure the service or repair needs for my traverse is taken care of. I am a working mom with a busy schedule which includes kid car pooling. Even a day without my car is a nightmare, Jamie always makes sure that we're in and out on time and that if my car needs to stay in longer I have something to drive that will fit our craziness. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service, Awesome people
I brought in my vehicle for a full service (oil, cabin filter, fuel flush, brake flush, and coolant) as just a walk-in with no appt. The service rep that I talked to was extremely helpful in what I did and didn't need to do at the time of the service and in the near future. Vehicle was done in a few hours and there were no issues. Personnel was very nice and I would definitely return again.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great people
Very nice people and of Course so clean,and they do good work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Appointment
Good service on standard oil change and tire rotation, Service done quickly and professionally.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carr Chevrolet Excellent Service
The service staff was excellent. Time in and time out was excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and no surprises.
Brandon was great to work with. No surprises and hassle free experience. It was worth the 2 hour drive to make the purchase! Thanks for a great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Warranty repair
Quick and courteous service department. My vehicle was done when I was told it would be. The free loaner car was definitely a bonus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New SUV purchase
Great working knowlege, Sales peple easy to work with. Fast checkout
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
night drop off.
I used the night drop box and it was more convenient for me than bringing the car in during the day. Everything was completed on time, and I was satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
