Reviews
Superior buying experience!
From the time we walked in the door we were treated like we were the only important customers of the day. All the staff was warm, friendly and helpful. A special thanks to Amber who took us out on a test drive and it being only her sixth day there. Andy was exceptional answering questions and getting the purchase order written up for the F&I guy. We left happy with the deal and our new purchase! The dealership was awesome and will certainly spread the word.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience!
My experience at Carr Chevrolet was the easiest I have ever had buying a car. Amber was very helpful and thoughtful. The only criticism I have is that there was conflicting information about the tires. That issue has since been clarified to my satisfaction.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil Change
Great customer service and a super quick oil change!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Highly pleasurable car buying experience!
Leo was fantastic! Excellent professional salesperson in all regards. Very honest, courteous and helpful! Highly recommended in every regard!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Disgusted with their sales.
I would give them minus 100 if I could. Never felt filthier after dealing with their sales and Nick Shabnel in particular. Their so-called "on salary" "sales managers" are paid just enough to play "caring" game with you and proxy managers' lies. I was sold "new" car and was presenter with stickers, manufacturer invoice with rebate, etc. Price was good for the "new" car ( $4500 down from sticker) and it was presented as stuck on the lot and used for test drives. In fact the car was "used", as far as title concerned (the last page for me to sign was the title transfer and had that check placed on the word "used", not in the box, leaving both boxes "used" and "new" empty" to deceive me), had 2000 miles on it and only one key. As I learned this week - month after purchase, they do not even have its title as previous lean holder did not release it. I.e. they sold me the car, they did not own!!! With this said - I am happy with the car. But I am completely disgusted dealing with this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Pleasant employees.
In regards to our regular "check ups" we rarely have had any issues. You corrected them in a timely manner. In the end we are very satisfied knowing that miscommunication occasionally happens.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My 'go to' experts
Michael Gallegos is one of the top service advisors in the business!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Benchmark Service
Carr Chevrolet Service had always done me right and taken care of my car and my needs around my car with excellence. Mike Gallegos has always been seller when it comes to my service needs with integrity, dedication and promptness. My car is in good hands from when I drop off my car til I pick it up. Benchmark service, thanks Carr Chev!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carr Purchase
I walked in and was able to trade my current vehicle and drive out in the new on with a deal I could live with in record time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Owner 2015 ss camaro
Friendly and very helpful went out of the way to help me get a 2015 ss Camaro thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
