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Carr Chevrolet

(1,173 reviews)
Visit Carr Chevrolet
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday 10:00am–8:00pm Closed
2022 state dealer award
View 8 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carr Chevrolet from DealerRater.

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Superior buying experience!

From the time we walked in the door we were treated like we were the only important customers of the day. All the staff was warm, friendly and helpful. A special thanks to Amber who took us out on a test drive and it being only her sixth day there. Andy was exceptional answering questions and getting the purchase order written up for the F&I guy. We left happy with the deal and our new purchase! The dealership was awesome and will certainly spread the word.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience!

My experience at Carr Chevrolet was the easiest I have ever had buying a car. Amber was very helpful and thoughtful. The only criticism I have is that there was conflicting information about the tires. That issue has since been clarified to my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change

Great customer service and a super quick oil change!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Highly pleasurable car buying experience!

Leo was fantastic! Excellent professional salesperson in all regards. Very honest, courteous and helpful! Highly recommended in every regard!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Disgusted with their sales.

I would give them minus 100 if I could. Never felt filthier after dealing with their sales and Nick Shabnel in particular. Their so-called "on salary" "sales managers" are paid just enough to play "caring" game with you and proxy managers' lies. I was sold "new" car and was presenter with stickers, manufacturer invoice with rebate, etc. Price was good for the "new" car ( $4500 down from sticker) and it was presented as stuck on the lot and used for test drives. In fact the car was "used", as far as title concerned (the last page for me to sign was the title transfer and had that check placed on the word "used", not in the box, leaving both boxes "used" and "new" empty" to deceive me), had 2000 miles on it and only one key. As I learned this week - month after purchase, they do not even have its title as previous lean holder did not release it. I.e. they sold me the car, they did not own!!! With this said - I am happy with the car. But I am completely disgusted dealing with this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Pleasant employees.

In regards to our regular "check ups" we rarely have had any issues. You corrected them in a timely manner. In the end we are very satisfied knowing that miscommunication occasionally happens.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My 'go to' experts

Michael Gallegos is one of the top service advisors in the business!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Benchmark Service

Carr Chevrolet Service had always done me right and taken care of my car and my needs around my car with excellence. Mike Gallegos has always been seller when it comes to my service needs with integrity, dedication and promptness. My car is in good hands from when I drop off my car til I pick it up. Benchmark service, thanks Carr Chev!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Carr Purchase

I walked in and was able to trade my current vehicle and drive out in the new on with a deal I could live with in record time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Owner 2015 ss camaro

Friendly and very helpful went out of the way to help me get a 2015 ss Camaro thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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