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Herzog-Meier Volkswagen Volvo Mazda

(1,047 reviews)
Visit Herzog-Meier Volkswagen Volvo Mazda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
2025 state dealer award
View 3 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (503) 305-9104 (503) 305-9104
Used (503) 305-9102 (503) 305-9102
Service (503) 305-9108 (503) 305-9108

Reviews

(1,047 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herzog-Meier Volkswagen Volvo Mazda from DealerRater.

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Jenna is wonderful!

Jenna is wonderful! I purchased a car from another dealer and I was not shown how to use a lot of features on my car. I called in the store and Jenna helped me. She told me I could stop by and she would assist me! I came in and she was so helpful and I’m so grateful for her! I cannot wait to come back for my first service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easiest car buying experience I’ve ever had.

Easiest car buying experience I’ve ever had. Would highly recommend. They were patient, polite, and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jena at Volkswagen provided exceptional service!

Jena at Volkswagen provided exceptional service! When my car wasn’t ready by the end of the day, she went above and beyond — literally coming back to the office after already being home just to ensure I had a loaner car. Her dedication and customer care are unmatched. Thank you, Jena, for your kindness and commitment. You truly made a stressful situation so much easier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had an excellent experience with the Herzog-Meier team,

I had an excellent experience with the Herzog-Meier team, yet again. Stephanie and the entire team take such amazing care of their customers and provide so much transparency in the buying and financing process. This is the second car I've purchased at HM and will definitely buy from them again in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Herzog Meier Volkswagon provides great customer

Herzog Meier Volkswagon provides great customer experiences from the sales floor to the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchased an XC90 last November from this dealership and

Purchased an XC90 last November from this dealership and specifically worked with Saige, Stephanie and David. They all worked well together to navigate the financing processing, which ended up being a bigger deal than anticipated. Everyone was kind and thoughtful to my circumstances. I would recommend this dealership, and these professionals in particular, in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This was the best car buying experience that we have ever

This was the best car buying experience that we have ever had. We worked with Chandler Pool and he took care of us from start to finish. It was a rainy day and he wanted to make sure that we drove off with an immaculate looking car. He even did some of the detailing himself! Brandie, Chris and Dave were also fantastic! Every single person at this dealership provide top notch customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Stephanie Tichenor, over 2 years ago, picked up our

Stephanie Tichenor, over 2 years ago, picked up our inquiry about EVs and carried it through to delivery of our 2025 EX40 3 days ago. She steadily and patiently provided answers to all of our questions over that time; never gave us anything but straight scoop; refreshing that. Particularly, she was helpful amidst Volvo's model changeover from the XC40 Recharge. She reliably gave us info that helped us make our decision. She represents the stellar quality with which we have always associated Volvo - this our 3rd in 40 years! And, her candor and gracious manner certainly "kept us in the fold" as we moved toward acquisition of this product. We're grateful for her help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Stephanie is the best, excellent customer care,

Stephanie is the best, excellent customer care, respectful and trustworthy at herzog-Meier. I love my Volvo. Please don't hesitate to reach out to Staphanie, so welcoming and she explains so good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best car dealership I have bought a car from recently.

Best car dealership I have bought a car from recently. They took great care of me and understood what I wanted. One of their key salespeople Doug Galloway is professional in every phase of the sale. Doug Know’s Volvo’s inside and out. This was a NO pressure experience. I was not moved from person to person. I would recommend anyone who wants a Volvo and a great sales experience. Sincerely Chris Hollabaugh

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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