Reviews
Jenna is wonderful!
Jenna is wonderful! I purchased a car from another dealer and I was not shown how to use a lot of features on my car. I called in the store and Jenna helped me. She told me I could stop by and she would assist me! I came in and she was so helpful and I’m so grateful for her! I cannot wait to come back for my first service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Easiest car buying experience I’ve ever had.
Easiest car buying experience I’ve ever had. Would highly recommend. They were patient, polite, and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jena at Volkswagen provided exceptional service!
Jena at Volkswagen provided exceptional service! When my car wasn’t ready by the end of the day, she went above and beyond — literally coming back to the office after already being home just to ensure I had a loaner car. Her dedication and customer care are unmatched. Thank you, Jena, for your kindness and commitment. You truly made a stressful situation so much easier!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had an excellent experience with the Herzog-Meier team,
I had an excellent experience with the Herzog-Meier team, yet again. Stephanie and the entire team take such amazing care of their customers and provide so much transparency in the buying and financing process. This is the second car I've purchased at HM and will definitely buy from them again in the future!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Herzog Meier Volkswagon provides great customer
Herzog Meier Volkswagon provides great customer experiences from the sales floor to the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchased an XC90 last November from this dealership and
Purchased an XC90 last November from this dealership and specifically worked with Saige, Stephanie and David. They all worked well together to navigate the financing processing, which ended up being a bigger deal than anticipated. Everyone was kind and thoughtful to my circumstances. I would recommend this dealership, and these professionals in particular, in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This was the best car buying experience that we have ever
This was the best car buying experience that we have ever had. We worked with Chandler Pool and he took care of us from start to finish. It was a rainy day and he wanted to make sure that we drove off with an immaculate looking car. He even did some of the detailing himself! Brandie, Chris and Dave were also fantastic! Every single person at this dealership provide top notch customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stephanie Tichenor, over 2 years ago, picked up our
Stephanie Tichenor, over 2 years ago, picked up our inquiry about EVs and carried it through to delivery of our 2025 EX40 3 days ago. She steadily and patiently provided answers to all of our questions over that time; never gave us anything but straight scoop; refreshing that. Particularly, she was helpful amidst Volvo's model changeover from the XC40 Recharge. She reliably gave us info that helped us make our decision. She represents the stellar quality with which we have always associated Volvo - this our 3rd in 40 years! And, her candor and gracious manner certainly "kept us in the fold" as we moved toward acquisition of this product. We're grateful for her help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephanie is the best, excellent customer care,
Stephanie is the best, excellent customer care, respectful and trustworthy at herzog-Meier. I love my Volvo. Please don't hesitate to reach out to Staphanie, so welcoming and she explains so good.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car dealership I have bought a car from recently.
Best car dealership I have bought a car from recently. They took great care of me and understood what I wanted. One of their key salespeople Doug Galloway is professional in every phase of the sale. Doug Know’s Volvo’s inside and out. This was a NO pressure experience. I was not moved from person to person. I would recommend anyone who wants a Volvo and a great sales experience. Sincerely Chris Hollabaugh
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
