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Gresham Ford

(95 reviews)
Sales hours: 10:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 7:00am–12:00am
Tuesday 8:00am–8:00pm 7:00am–12:00am
Wednesday 8:00am–8:00pm 7:00am–12:00am
Thursday 8:00am–8:00pm 7:00am–12:00am
Friday 8:00am–8:00pm 7:00am–12:00am
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–7:00pm Closed

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Reviews

(95 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gresham Ford from DealerRater.

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I want to thank the staff for helping out a person in

I want to thank the staff for helping out a person in need. I had been in Veterans Hospital 2 times in a 2 week time period. I needed a new alternator, and when the price came well above the original quote. Gresham Ford stepped up for someone who could stand on their own. And for this I'll be forever grateful.

I want to thank the staff for helping out a person in

I want to thank the staff for helping out a person in need. I had been in Veterans Hospital 2 times in a 2 week time period. I needed a new alternator, and when the price came well above the original quote. Gresham Ford stepped up for someone who could stand on their own. And for this I'll be forever grateful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Our salesman Beshara was wonderful.

Our salesman Beshara was wonderful. He was friendly and not a pushy salesman. He answered every question. He knew the product and made the buying process very easy. I would highly recommend Gresham Ford. They have a big inventory and very friendly staff. Ask for Beshara

Our salesman Beshara was wonderful.

Our salesman Beshara was wonderful. He was friendly and not a pushy salesman. He answered every question. He knew the product and made the buying process very easy. I would highly recommend Gresham Ford. They have a big inventory and very friendly staff. Ask for Beshara

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We took 1/2 day off work and drove 1.

We took 1/2 day off work and drove 1.5 hours each way to purchase a used Pruis 4 from Gresham Ford, only to get there to discover it was a Prius 2 without the options advertised. The same options were posted on the window sticker but did not come with this car - really? It wasn't even the correct color as advertised. Needless to say, we were extremely disappointed and had wasted hours of our time. David Miller and Preston Wills were going to see if they could find a similar used Prius for us, but we never heard back from them.

We took 1/2 day off work and drove 1.

We took 1/2 day off work and drove 1.5 hours each way to purchase a used Pruis 4 from Gresham Ford, only to get there to discover it was a Prius 2 without the options advertised. The same options were posted on the window sticker but did not come with this car - really? It wasn't even the correct color as advertised. Needless to say, we were extremely disappointed and had wasted hours of our time. David Miller and Preston Wills were going to see if they could find a similar used Prius for us, but we never heard back from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I ordered an $80,000 F150 from this dealership and when I

I ordered an $80,000 F150 from this dealership and when I picked it up, the dealer installed option of a keypad entry had not been installed. I was at the dealership for 4 hours even though I had an appointment and was paying cash. Not one person there could install this keypad. I live on the coast, so I had to have my local Tillamook dealership install the keypad which took 30 minutes. I had to pay out of pocket for labor and Gresham Ford agreed to reimburse me. It has been weeks and I still have not received my reimbursement. Lousy customer service and terrible follow through on delivery of an expensive truck. I will not be buying my next truck at this dealership.

I ordered an $80,000 F150 from this dealership and when I

I ordered an $80,000 F150 from this dealership and when I picked it up, the dealer installed option of a keypad entry had not been installed. I was at the dealership for 4 hours even though I had an appointment and was paying cash. Not one person there could install this keypad. I live on the coast, so I had to have my local Tillamook dealership install the keypad which took 30 minutes. I had to pay out of pocket for labor and Gresham Ford agreed to reimburse me. It has been weeks and I still have not received my reimbursement. Lousy customer service and terrible follow through on delivery of an expensive truck. I will not be buying my next truck at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nancy was wonderful to work with when buying my Ford

Nancy was wonderful to work with when buying my Ford Bronco! She explained options well and was not pushy like some sales people. I would highly recommend Gresham Ford for your next vehicle purchase.

Nancy was wonderful to work with when buying my Ford

Nancy was wonderful to work with when buying my Ford Bronco! She explained options well and was not pushy like some sales people. I would highly recommend Gresham Ford for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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brought car in on a recall had to bring back after i

brought car in on a recall had to bring back after i left and heater would not blow any air out brought back and now only blows cold air and they want to charge to fix what a scam car was fine before i let them touch it. Avoid Gresham ford like the plague. running scams called me a liar and said it was that way before i brought it in total lie was working great before they touched it i will never use them and tell anyone i ever discus cars with what a bad scamming place Gresham Ford is. absolute garbage.

brought car in on a recall had to bring back after i

brought car in on a recall had to bring back after i left and heater would not blow any air out brought back and now only blows cold air and they want to charge to fix what a scam car was fine before i let them touch it. Avoid Gresham ford like the plague. running scams called me a liar and said it was that way before i brought it in total lie was working great before they touched it i will never use them and tell anyone i ever discus cars with what a bad scamming place Gresham Ford is. absolute garbage.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A lot of places to buy a car for sure but look no

A lot of places to buy a car for sure but look no futhure. I had a great experience here. It takes me an over the top experience to write a review but I found mine with this place worthy. Nice friendly staff prices beat everything else I looked at and the whole experience from beginning to end was great. Never felt pressured and at the end of the day I got a great truck at a great price. Who could ask for more?

A lot of places to buy a car for sure but look no

A lot of places to buy a car for sure but look no futhure. I had a great experience here. It takes me an over the top experience to write a review but I found mine with this place worthy. Nice friendly staff prices beat everything else I looked at and the whole experience from beginning to end was great. Never felt pressured and at the end of the day I got a great truck at a great price. Who could ask for more?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I'm wondering why I got charged over $220 for a part that

I'm wondering why I got charged over $220 for a part that I could get online for around $70? That wasn't including installation! A bit of gouging going on there!

I'm wondering why I got charged over $220 for a part that

I'm wondering why I got charged over $220 for a part that I could get online for around $70? That wasn't including installation! A bit of gouging going on there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Gresham, Oregon Ford Service Department

The quick lane service was both fast and fantastic!

Gresham, Oregon Ford Service Department

The quick lane service was both fast and fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

Excellent Service!!!! I took my car in for service and I was told 3 hours as they were super busy. I was called and informed that my service was going to be free , as they were going to be longer than the anticipated hours.

Excellent Service

Excellent Service!!!! I took my car in for service and I was told 3 hours as they were super busy. I was called and informed that my service was going to be free , as they were going to be longer than the anticipated hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, we appreciate you too Liz! Remember we offer free shuttle service too! Some of our customers use the time to complete grocery shopping or other errands. We are happy to chauffeur you!

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