Reviews
Dissapointed
Service advisor Derrick Flaherty assit to change the side mirror cover of my TLX, the technician didin’t did a good job, He scratch the lower part of the side mirror. After the sevice I saw the scratch already, i didin’t comeback coz I was thinking that I just paid the cashier already and its too late to complain. I thought I can rub the scratch whet I get home, but I didin’t, the scratch is deep My concern is nxt time tell the technician to be extra carefull when doing their job I pay $45 for the part & $97 for the service for nothing, I’am really disaponited
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wilmer, I am very sorry to hear about your experience and this is not how we want to do Business. I will have my Service Manager Chad reach out to you soon. Please feel free to call Chad at 503-292-0662.
We continue to be highly satisfied with Ron Tonkin Acura.
We continue to be highly satisfied with Ron Tonkin Acura. Always friendly, helpful and thorough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Five Star Review. Thank you for choosing Ron Tonkin Acura.
Thank you for the 5 Star Review and wonderful comments! Thank you for choosing Ron Tonkin Acura.
Excellent customer service.
Excellent customer service. Convenient use of a loaner vehicle and very thorough in terms of car inspection.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Five Star Review. We appreciate you choosing Ron Tonkin Acura Service. Have a great day.
Thank you for the Five Star Review. James in Service Loves taking excellent care of our clients. Have a great day.
Shelly was very kind and it preceded efficiently checked
Shelly was very kind and it preceded efficiently checked everything well and done promptly more than I expected
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kim, thank you for the Five Star Review. Shelly in Service loves taking Excellent care of our Clients. We appreciate the kind words.
Jorge in customer car service at Ron Tonkin did a great
Jorge in customer car service at Ron Tonkin did a great job! I’ve been coming to Ron Tonkin Acura for years and they always have my beast interest at hand. Never pushy and they are just great to work with! Thanks for keeping my car in great working shape!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Five Star Review. Jorge in Service loves taking Excellent care of our Clients. Have a great day
Great service, many small issues quickly addressed, video
Great service, many small issues quickly addressed, video and text clearly explained the situation and there was no sales pressure just the facts and options
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Five Star Review. We love hearing all these kind words for our Service Team at Ron Tonkin Acura. Have a great day.
Well done
Great people, great service. Always. There is never any pressure to get anything fixed that doesn’t need to be at the moment. No upsale. Amazing
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kevin, thank you for the Five Star Review. We appreciate the kind word for Ron Tonkin Acura Service Department. Have a great day.
Always Good Service
Everything is just perfect as always! I keep wondering why I travel 150 miles round trip for an oil change and service, and every time Ron Tonkin Acura always comes through and answers the question...because it's worth it. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jewell, thank you for the Five Star Review. We appreciate you making the long trip to Service your vehicle. Have a great day.
Courteous staff, friendly and I was kept updated always
Courteous staff, friendly and I was kept updated always on progress. I was alerted of additional service needs and selected those options easily.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Five Star Review. Service loves taking Excellent care of our clients..
Welcoming environment and prompt and friendly staff who
Welcoming environment and prompt and friendly staff who clearly walk you through every single details
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the Five Star Review. We appreciate the kind words.