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Ron Tonkin Toyota

(471 reviews)

Reviews

(471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ron Tonkin Toyota from DealerRater.

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Salesman & Dealership

The dealership has been tops in sales With top sales personnel & service & personnel Preformance. Erik Hicks was very helpful in helping me choose my Purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank You

Thank You to Brandon Hall and to the service people for servicing and for fixing the problem of my car.They are very friendly and accomadating people.Happy for their service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

If you want excellent service please ask for Ravi Kim and Evan Muncy. You Won’t be disappointed!!! We will be back. Thank you Ravi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Didn't disclose some major issues

I went to this dealership in the late afternoon to look at a car. It wasn't quite what I was looking for and the friendly salesman recommended more cars and we looked around for the while. Toward the end of the afternoon a car was recommended that looked really good. I looked around it and test drove it and things seemed good. I told him I wasn't sure about just buying a car I don't know much about and he told me that they have 3 extremely stringent inspection checklists they follow and he was confident that the car had no issues. Like a sucker I ended up buying the car that evening. After driving it around during the day I noticed deep scratches in the front and back windows, some deep enough to get your fingernail into. (These scratches had not been visible in the twilight when I was shown the car.). Also the steering wheel adjustment would come loose and the streering column would collapse (a common problem that should have been inspected for) I texted my salesman about it and he immediately sent me back a text that basically said it's my problem. I reached out to their customer service lady who seemed nice, strung me out for about a month before saying management decided it was my problem. So they didn't disclose these not obvious problems, and I am a sucker who trusted a dealer and didn't take it to a mechanic to get it checked out. Do yourself a favor and avoid this dealership so you don't end up like me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Really easy

My first experience with Justin was a few years ago. I was pleasantly surprised that he left me alone as I looked over the car I was interested in. Now I've purchased three cars from him. All three were finalized by email including trade. Pretty incredible. I'd not experienced anything like that during my 45 years of buying cars for myself and my wife.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

. . . "Unbelievable experience" . . . . .

Willy, Zack, and the rest of the staff at Ron Tonkin Toyota, went out of their way to take care of my business in the most professional manor that I have EVER experienced at ANY car dealership! My hats off, and I salute you guy's! Thank you so much for your attention to details, and the swiftness that you handled my car purchase! I look forward to a LONG relationship with Ron Tonkin Toyota!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

I am so happy I just bought a new Rav 4 my salesman was the best ever he did everything he promised me and more. I was so surprised did not think they were honest about everything. My salesman was Raul Tafta he was the best even had fun

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First-time car buyer

Craig Doby was very knowledgeable about all cars on lot. Also gave me confidence and what I was buying, he did not overpriced me or show me things that he wanted me to buy but what was right for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience!

Staff was very pleasant to work with. Felt at ease the entire time without any pressure to buy. Was given thorough information throught the whole experience. All questions answered and explained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience

Our salesperson Mansour was excellent along with the finance dept. I have purchased a lot of new cars, and this is one of the best buying experiences we have had. Excellent!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Excellent to hear! Thanks for sharing your uplifting feedback with us.