Reviews
Got my car back 3 days earlier than promised and was
Got my car back 3 days earlier than promised and was given a loaner car for the duration.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford!
Was double charged for 'deductible ' for a warranty
Was double charged for 'deductible ' for a warranty repair and charged $227.25 to replace headlight bulbs. Technician billed 1.2 hours. Google says an 'unskilled person' should be able to change a single bulb in ten to twenty minutes. So it took a skilled tech 6 times as long to do that? Doesn't make sense. Nobody felt empowered to do anything about the bill when I questioned it. I received a follow up call from the warranty lady, but even she couldn't make sense of the billing and no more follow up since. I feel scammed, frankly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service and knowledgeable staff, a real
Excellent service and knowledgeable staff, a real emphasis on customer service and Ford vehicle knowledge, I’ve been very pleased with my 2021 base model Bronco Sport
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford!
Easiest transaction I've had in buying a vehicle.
Easiest transaction I've had in buying a vehicle. From the start to the finish
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Skyline Ford!
I appreciate that the service department contacts me with
I appreciate that the service department contacts me with text. It makes scheduling easier and convenient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Skyline Ford!
Was a great experience.
Was a great experience...Julian was very patient and no pressure everything went super smooth and definitely would go back to him if I ever need a new ride..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Skyline Ford!
Everyone was very nice and helpful.
Everyone was very nice and helpful. Everyone envolved was pleasant and friendly. We appreciated the kind words.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Skyline Ford!
The staff of the dealership was courteous and efficient
The staff of the dealership was courteous and efficient which made for a pleasant purchase experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Skyline Ford!
We have bought all of our cars here for several years.
We have bought all of our cars here for several years. I believe between us and our kids we’ve bought 6 cars. Francisco is the salesman we always use and the financial department has always been wonderful. I can’t say enough about how friendly and helpful everyone we’ve worked with has been over the years. I continue to recommend Skyline Ford to our family and friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Skyline Ford!
Great Service.
Great Service. Had the vehicle ready, no hassle, no pressure. Priced fairly. Bought a really nice truck. Highly recommend Skyline !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Skyline Ford!
