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Skyline Ford

(3,726 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30pm–6:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday 10:00am–6:00pm Closed
2024 state dealer award
View 21 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (503) 339-9481 (503) 339-9481
Used (503) 339-9465 (503) 339-9465
Service (503) 400-7704 (503) 400-7704

Reviews

(3,726 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Skyline Ford from DealerRater.

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Ben was very professional and personable, just who you

Ben was very professional and personable, just who you want to see when leaving your vehicle for service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Skyline Ford!

Francisco, the salesperson was amazing, For some reason

Francisco, the salesperson was amazing, For some reason Jeff, the sales manager, thought we were done with negotiations and started running the paperwork. Once he realized we were not done with negotiations, he stayed an extra 4 hours and got to the numbers that we want it. And even lower. He had managers getting mad at him for negotiating for that long. I left the dealer with a smile on my face. They are incredible. Would definitely go back to buy another truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We would love to work with you again on your next truck. Thank you for choosing Skyline Ford!

Quentin and Sage made the whole car buying experience

Quentin and Sage made the whole car buying experience great. They were straightforward and honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Skyline Ford!

Julian was very helpful and answered all of our

Julian was very helpful and answered all of our questions. Never felt pressure to buy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Skyline Ford!

No one likes to answer there phone or return your call.

No one likes to answer there phone or return your call. Service took a couple of days longer than I was told. The rental car part of the warranty work is unexceptional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We understand the frustration of not receiving timely responses to phone calls and experiencing a service duration longer than initially communicated. Your feedback regarding the rental car aspect of the warranty work is duly noted. It's vital for us to provide exceptional customer service at every stage, including the warranty process.

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Excellent Aaaaaaaaaa aaaa aaaa aaaaa aaaaa aaaaa aaaaa aaaa aaaa Eee rrr try yyyy uuuu

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Eloquent. Thank you for choosing Skyline Ford!

I arrived 15 minutes early and told Gavin I would wait

I arrived 15 minutes early and told Gavin I would wait for it. After waiting an hour I went out to service bay to check on my vehicle. Gavin forgot I was waiting ☹️ other than that I’m happy as always with Skyline. See ya next time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We are sorry we forgot you there. Thank you for choosing Skyline Ford!

I had a great experience buying from Skyline Ford.

I had a great experience buying from Skyline Ford. Tony C. was knowledgeable about the vehicles he was showing. Tony C. is easy to work and happily answered all my many questions. In the end I felt comfortable with my purchase and know I got a good deal. Thank you Tony C. and Skyline Ford! I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled we could assist you with your purchase. Thank you for choosing Skyline Ford!

Oil change, brief exposure to staff, yet friendly as well

Oil change, brief exposure to staff, yet friendly as well as timely Had good coffee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Skyline Ford!

Great service.

Great service. Everyone was very polite. They did the brakes on my truck and the service was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Skyline Ford!