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Lithia Honda in Medford

(1,533 reviews)
Visit Lithia Honda in Medford
Sales hours: 10:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–7:00pm 7:30am–5:00pm
Saturday 8:30am–7:00pm 7:30am–4:00pm
Sunday 10:00am–6:00pm Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award
New (541) 293-8045 (541) 293-8045
Used (541) 454-9753 (541) 454-9753
Service (541) 454-9774 (541) 454-9774

Reviews

(1,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Honda in Medford from DealerRater.

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I would recommend Lithia Honda.

The sales staff worked hard to get me the car I wanted at a payment I could afford. It was painless. I would recommend Lithia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience for My Wife

Candy usually takes the Pilot for service on Sundays. She appreciates the hard work and great customer care on a day when others are not working. The great Lithia experience goes on long after the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Friendly and thorough

Very happy so far with service at Honda will continue to keep up with regular oil changes to keep my CRV running smoothly Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buying a pilot

Samantha was very patient and kept it real. She worked hard at making a difficult situation happen so we could drive away in a new pilot!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The Staff was very helpful and fullfilled all our expectatio

WWe live over 150 miles from our dealer so we were hoping the work would be completed as promised. Not only was it on time but the quality of the work performed was very good. A great staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New civic

I had to buy a new car because I was hit and my other car was totaled. Not really knowing what I wanted i wanted to be able to drive different cars so I really appreciated them showing me what I wanted and letting me go drive other cars so that I felt really good about my decision

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Good team

Very professional team! Quick and efficient service thanks! We were pleased by the level of service with our circumstances.please thank Nicknfor his quick response to our situation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Lithia Honda knows how to sell an excellent vehicle!

We appreciated being greeted in a friendly manner by Nick Aubel when we began our search. Our questions were answered by our salesman, Billy Day. He offered us many options and listened to what we needed. We were given information to study and never felt pressured. We were able to make our choice, and drive out with a car in about three hours. Financing was explained well and we never felt overwhelmed. Honda is lucky to have Mr. Day representing it's product. He was an excellent teacher. Not only did he tell us about the many features available on the new car, he had us try each one. We didn't drive away in a new car without understanding how it worked. This was by far our best car purchase experience ever! Thank you. Larry and Becky Sullivan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Got a great car for a fari price

I should have done better research about new car purchases before I went in. I had done some, but not enough, research on pricing. In the end I got exactly the car I wanted at a fair price - not a steal of a deal, but I don't think I was swindled or overcharged. The staff worked really hard to make sure I was happy, and when I felt uneasy about some of the charges they were very gracious and responsive to explaining everything to me and showing me documents that I asked for. Buying a car is stressful, and I haven't purchased a new car in 15 years so I felt pretty out of my element. They were really understanding about that and set my mind at ease. I will be coming back for service, as needed, and I feel good about continuing to work with Lithia Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Customer service

Great customer service, very friendly, will come back to get other services done to my vehicle and all other vehicles I have, also very clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.