Reviews
Fast, easy, honest and no games.
Fast, easy, honest and no games. I really enjoyed our fest and straightforward experience.
Fast, easy, honest and no games.
Fast, easy, honest and no games. I really enjoyed our fest and straightforward experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Olesya! I appreciate your kind words about your experience at Lithia Chrysler Jeep Dodge Klamath Falls. We're glad to hear that you found the process fast, easy, and honest. We look forward to assisting you again in the future! Sincerely, Brandon Berg | General Sales Manager
Brandon and Robert were both great.
Brandon and Robert were both great. My Jeep was being loaned out and Brandon was always keeping me informed when the Gladiator would be returned. Had my jeep lifted with new wheels and tires. Made it look even better. Brandon worked on my jeep himself to make sure I could get it in a timely manner. Really appreciate it! Jake Carr
Brandon and Robert were both great.
Brandon and Robert were both great. My Jeep was being loaned out and Brandon was always keeping me informed when the Gladiator would be returned. Had my jeep lifted with new wheels and tires. Made it look even better. Brandon worked on my jeep himself to make sure I could get it in a timely manner. Really appreciate it! Jake Carr
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your fantastic review, Jake! I'm thrilled to hear that Brandon and Robert provided such great service and kept you informed about your Jeep Gladiator. It's wonderful to know you love the new lift and wheels too! We appreciate your support and look forward to seeing you again at Lithia Chrysler Jeep Dodge Klamath Falls. Enjoy your newly enhanced ride! Sincerely, Daniel Perry | Service Manager
John in service was amazing and helped me out when I was
John in service was amazing and helped me out when I was stranded on the side of the road with a baby in the car. He kept me calm when I was stressed and got me taken care of. John is the main reason I will not go anywhere else
John in service was amazing and helped me out when I was
John in service was amazing and helped me out when I was stranded on the side of the road with a baby in the car. He kept me calm when I was stressed and got me taken care of. John is the main reason I will not go anywhere else
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Marianne! I truly appreciate your kind words about John and am thrilled to hear how he assisted you during a stressful situation. At Lithia Chrysler Jeep Dodge Klamath Falls, we strive to provide exceptional service, and it's wonderful to know John's support made such an impact. We look forward to seeing you again! Sincerely, Daniel Perry | Service Manager
All the employees I had interaction with went above and
All the employees I had interaction with went above and beyond to make sure i was happy and taken care of. Brandon was great a pleasure to do business with. Simon was easy to talk to and explained everything.
All the employees I had interaction with went above and
All the employees I had interaction with went above and beyond to make sure i was happy and taken care of. Brandon was great a pleasure to do business with. Simon was easy to talk to and explained everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Cory! I truly appreciate your kind words about your experience at Lithia Chrysler Jeep Dodge Klamath Falls. I'm thrilled to hear that our team, especially Brandon and Simon, went above and beyond to assist you. Your satisfaction is our priority, and looking forward to serving you again in the future! Sincerely, Brandon Berg | General Sales Manager
Service Manager Kenny is very polite and professional and
Service Manager Kenny is very polite and professional and pays attention to all my concerns.
Service Manager Kenny is very polite and professional and
Service Manager Kenny is very polite and professional and pays attention to all my concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Thomas! I'm thrilled to hear that you had a positive experience with our Service Manager, Kenny, at Lithia Chrysler Jeep Dodge Klamath Falls. We truly value the attention we give to our customers' concerns. We look forward to seeing you again! Sincerely, Daniel Perry | Service Manager
The service department has always taken good care of
The service department has always taken good care of vehicles. They are prompt and have always gone out of there way to take care of our needs.
The service department has always taken good care of
The service department has always taken good care of vehicles. They are prompt and have always gone out of there way to take care of our needs.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Brandan! We're pleased to hear that our service department at Lithia Chrysler Jeep Dodge Klamath Falls has consistently taken great care of your vehicles. Your appreciation for our team's promptness and dedication means a lot to us. We look forward to serving you again in the future! Sincerely, Daniel Perry | Service Manager
Wendi was helpful and fantastic.
Wendi was helpful and fantastic. everyone I have met in the service department are excellent.
Wendi was helpful and fantastic.
Wendi was helpful and fantastic. everyone I have met in the service department are excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Samantha! We're thrilled to hear that you had such a positive experience with Wendiand our service department at Lithia Chrysler Jeep Dodge Klamath Falls. Our team strives to provide excellent service, and your feedback truly motivates us. We look forward to assisting you again in the future! Sincerely, Daniel Perry | Service Manager
Customer Service was great, new inspection video pretty
Customer Service was great, new inspection video pretty cool, and I love the waiting lounge.
Customer Service was great, new inspection video pretty
Customer Service was great, new inspection video pretty cool, and I love the waiting lounge.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your 5-star review, Kelly! I appreciate your kind words about the great customer service, the inspection video, and our waiting lounge at Lithia Chrysler Jeep Dodge Klamath Falls. I'm glad you had a positive experience and we look forward to welcoming you back again soon! Sincerely, Daniel Perry | Service Manager
The process was prompt, courteous and professional.
The process was prompt, courteous and professional. I was satisfied with the price I received for my used Jeep.
The process was prompt, courteous and professional.
The process was prompt, courteous and professional. I was satisfied with the price I received for my used Jeep.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback! We’re thrilled to hear that you had a prompt and professional experience at Lithia Chrysler Jeep Dodge Klamath Falls, and that you were satisfied with the price for your used Jeep. We appreciate your business and hope to see you again soon! Sincerely, Brandon Berg | General Sales Manager
The staff are attentive, caring, knowledgeable, polite,
The staff are attentive, caring, knowledgeable, polite, and professional. It is always an exceptional experience having my car serviced.
The staff are attentive, caring, knowledgeable, polite,
The staff are attentive, caring, knowledgeable, polite, and professional. It is always an exceptional experience having my car serviced.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Lawrence, for your wonderful review! We're thrilled to hear that you had an exceptional experience with our attentive and knowledgeable staff at Lithia Chrysler Jeep Dodge Klamath Falls. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Daniel Perry | Service Manager