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Bend Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (323 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We were in town visiting family with a small issue, they

We were in town visiting family with a small issue, they got us in quick, fixed our problem and sent us on our way. All a day before a holiday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear our team at Bend Honda could assist you promptly and efficiently, especially before a holiday. Safe travels!

Great Service

I bought my Honda in 2013, and purchased/added on the lifetime synthetic oil changes as long as I own the vehicle, which paid for itself after the first 3 years I owned the vehicle. I appreciated how I received a video from the tech doing the service, showing me exactly what was going on with my car and the air filters and explaining everything very clearly so I understood!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jodi, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Bend Honda! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Rory Blumenschein | Service Manager

Best Dealership we know.

We have used Bend Honda for years for purchases and service. They have always been friendly, professional, knowledgeable and efficient. Both the Sales and Service Departments are top notch! I highly recommend Zachary Allen who was our personal salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Barbara, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, David Thompson | General Sales Manager

Very friendly and helpful

Great employees that are very polite and helpful. Alex took time to explain what services were needed at this time. I have always had a great experience at Bend Honda, from leasing, to buying, and the servicing. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sherryl, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, David Thompson | General Sales Manager

Great service, friendly and helpful!

Alex was helpful in explaining what service was needed at this time. I have always had excellent service at Bend Honda, from leasing, then buying and servicing. Everyone is always so polite and helpful. Great service every time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, David Thompson | General Sales Manager

Great Service - wonderful experience

Polite, Professional, Knowledgeable, and Patient. The entire team at Bend Honda was exceptional. The process of looking, reviewing and choosing a car was effortless and stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Pelagic, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Rory Blumenschein | Service Manager

Consistent and efficient

Ty is always efficient and friendly. Great service. The recommended repairs are appropriate. The service department diesnt pressure sell services that aren’t needed. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

I appreciate you for letting others know about your experience, Brian! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Rory Blumenschein | Service Manager

Great service, very friendly staff.

Great service, very friendly staff with great communication from the time you pull in until you check out. I trust this dealership to maintain my car for the future. Clean comfortable facilities.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We truly appreciate you taking the time to write about your experience at our service department, Joseph. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Rory Blumenschein | Service Manager

Best Service

Best service you could ask for. I have been to other dealerships and this one is top notch. Very friendly and make you feel at home. They do the best they can to explain everything in detail to help you understand. They work on giving you the best deal. This is my second car I bout from them and will continue going back. Highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, Rory Blumenschein | Service Manager

Just a great store to do business with, top, down.

Fast, efficient and knowledgeable staff. Top notch, friendly and really cared about making sure I was informed on options. The service manager even came from his office to ask if I needed anything. While waiting for car service, I visited the lot and have decided to go with my fourth Honda rather than switch to Subara.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Bend Honda, we value our customers and we look forward to seeing you down the road. Sincerely, Rory Blumenschein | Service Manager