Reviews
Amazing Service, from beginning to end.
Amazing Service, from beginning to end. Atanas went out of his way to make the purchasing process as easy as possible!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone is exceptional at Audi Silver Spring!
Everyone is exceptional at Audi Silver Spring! Atonis was great and Juile and Brittany in service and Chris Vita in The parts department is the reason I continue to come back here!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great dealer ship !
Great dealer ship ! They will try to make you spend your last dime but overall great!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Zy, thank you for your kind words and 5-star review. We greatly appreciate your business. If you’d like to discuss anything further, please reach out to Michael DiGiovanni, General Manager, directly at 301-679-4072 or mdigiovanni@mileone.com.
I had an outstanding experience working with Alex Max
I had an outstanding experience working with Alex Max while ordering my new Audi SQ5 Sportback Prestige. From the very beginning, Alex was professional, knowledgeable, responsive, and genuinely committed to making the entire process smooth and stress-free. Alex kept me informed every step of the way; from the moment the order was placed to delivery. He answered all my questions thoroughly and made me feel like a valued customer throughout the entire process. What I appreciated most was his transparency, patience, and attention to detail. He never made me feel pressured and always took the time to ensure I understood everything regarding the order, timing, options, and next steps. His communication and customer service truly exceeded my expectations. If you are considering purchasing or ordering an Audi, I highly recommend asking for Alex Max at Silver Spring Audi. He made what could have been a stressful experience enjoyable and exciting, and I am extremely grateful for the level of service he provided.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
I recently traded in my leased 2023 Infiniti QX60 for a
I recently traded in my leased 2023 Infiniti QX60 for a leased 2025 Audi Q3 Premium Plus because I wanted to downsize. Since Infiniti is discontinuing its smaller SUV, I decided to go with Audi. However, I quickly realized I wasn’t satisfied with the 2025 Q3 because it lacked many of the features I had grown accustomed to with my Infiniti. I was genuinely unhappy with the vehicle and concerned that I would be stuck in that lease for the next four years. In addition, I found out just a week later that Audi had completely revamped the Q3 for 2026. The difference between the 2025 and 2026 models is like night and day. I reached out to the General Manager at Audi Silver Spring, Michael DiGiovanni, and explained my concerns. He was incredibly sympathetic, compassionate, and truly committed to making things right. He went above and beyond to get me into the 2026 Audi Q3. I did have to pay a little more, but it was absolutely worth it. I now absolutely love my car, and it’s all because of a GM who genuinely prioritizes customer satisfaction. If Michael didn’t truly care about his customers, I would have been stuck unhappy in my previous lease situation. If you’re in the market for a new vehicle purchase or lease, I highly recommend Audi Silver Spring, located at 3151 Automobile Boulevard in Silver Spring, MD. Be sure to let Michael know Caprice sent you! I also want to recognize Technology Expert Ed White, who is extremely knowledgeable about Audi vehicles and provides exemplary customer service. The day I picked up my 2026 Q3, Ed had a personal emergency and wasn’t at the dealership. Since my schedule prevented me from returning for about two weeks, he actually took the time to come to my home personally and walk me through all of the vehicle’s features. That level of dedication and customer care is rare these days, and it truly meant a lot to me. Thank you again to the entire team at Audi Silver Spring for turning a frustrating situation into such a positive experience!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!
Atanis was great and very helpful.
Atanis was great and very helpful. Evan who runs the service department is fantastic. We have bought numerous cars from this dealership and have been very pleased
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Dale, thank you so much for your feedback! Atanis will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Audi Silver Spring have always and continue to surpass my
Audi Silver Spring have always and continue to surpass my expectations. Dimitra in the service department is attentive, thorough and extremely professional. It’s always a pleasure getting my car serviced iced knowing she is taking care of me. Ed Wite in the IT department just makes life so much easier. Had a minor problem and Ed provided the solution in a timely manner and everything is back to normal. I will continue to utilize Audi Silver Sprjng for all my current and future needs!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Bradley, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Easiest and the best car buying experience I've ever had.
Easiest and the best car buying experience I've ever had. Atanis (salesman),Mike (manager) and Tim (finance) were all extremely courteous, professional and respectful. I called in advance to see if a car on their website was still available and then went in for a test drive. They sensed I knew what I wanted and that I liked the car after I drove it and they didn't waste my time trying to show me other cars or upsell me, which I genuinely appreciated. I was in and out, (including the test drive), with the paperwork completed and .signed to prep and pickup the car the next day in less than 3 hours. Record time compared to my previous car buying experiences due to the great sales team that I had the privilege of working with.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. Please let us know if you have any additional questions about services you received and thank you again for choosing Audi Silver Spring!
They were very professional and open.
They were very professional and open. All cost were clear, trade in price was great, vehicle price was also great. I would purchase from them again without hesitation.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Audi Silver Spring and Alex Max were great to work with.
Audi Silver Spring and Alex Max were great to work with. They made my transition to the Audi family a very smooth and enjoyable experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!