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Honda of Kirkland

(1,170 reviews)
2021 state dealer award
View 7 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

Reviews

(1,170 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Kirkland from DealerRater.

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A very chill car buying experience.

A very chill car buying experience. All of my questions were answered and I wasn’t pressured to buy. Highly recommend.

A very chill car buying experience.

A very chill car buying experience. All of my questions were answered and I wasn’t pressured to buy. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Highly recommend buying a new car here, great service,

Highly recommend buying a new car here, great service, friendly negotiation, and they take all steps necessary to get you what you want, at the price you want.

Highly recommend buying a new car here, great service,

Highly recommend buying a new car here, great service, friendly negotiation, and they take all steps necessary to get you what you want, at the price you want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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They’re friendly, helpful, patient, and not pushy.

They’re friendly, helpful, patient, and not pushy. I had a really good experience at their dealership. Would recommend.

They’re friendly, helpful, patient, and not pushy.

They’re friendly, helpful, patient, and not pushy. I had a really good experience at their dealership. Would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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No fuss, no trying to sell me, just quick friendly good

No fuss, no trying to sell me, just quick friendly good service and I got want I wanted, a great deal on a Prologue lease.

No fuss, no trying to sell me, just quick friendly good

No fuss, no trying to sell me, just quick friendly good service and I got want I wanted, a great deal on a Prologue lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Straightforward, courteous, informative and not pushy.

Straightforward, courteous, informative and not pushy. An ideal car dealership. I bought the perfect car at a reasonable price.

Straightforward, courteous, informative and not pushy.

Straightforward, courteous, informative and not pushy. An ideal car dealership. I bought the perfect car at a reasonable price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Congratulations on your vehicle purchase! Thank you for your business.

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I had the best experience buying my 2022 Honda CR-V from

I had the best experience buying my 2022 Honda CR-V from Honda of Kirkland! The team was attentive, professional, and straight to the point. They really listened to what I was looking for, worked hard to get me the best deal, and made the process smooth and stress-free. I ended up with my dream car and couldn’t be happier. If you’re looking for a dealership that values your time and treats you right, Honda of Kirkland is the place

I had the best experience buying my 2022 Honda CR-V from

I had the best experience buying my 2022 Honda CR-V from Honda of Kirkland! The team was attentive, professional, and straight to the point. They really listened to what I was looking for, worked hard to get me the best deal, and made the process smooth and stress-free. I ended up with my dream car and couldn’t be happier. If you’re looking for a dealership that values your time and treats you right, Honda of Kirkland is the place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your 2022 CR-V! Thank you for your business.

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I had a wonderful experience at Honda Kirkland!

I had a wonderful experience at Honda Kirkland! The dealer, Park, went above and beyond to help me find the perfect car. He was knowledgeable, patient, and genuinely cared about my needs - not push at all, which I really appreciated. He answered all my questions thoroughly and made sure I was comfortable with every step. He also provided very reasonable price. Highly recommend to anyone looking for a used vehicle.

I had a wonderful experience at Honda Kirkland!

I had a wonderful experience at Honda Kirkland! The dealer, Park, went above and beyond to help me find the perfect car. He was knowledgeable, patient, and genuinely cared about my needs - not push at all, which I really appreciated. He answered all my questions thoroughly and made sure I was comfortable with every step. He also provided very reasonable price. Highly recommend to anyone looking for a used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your vehicle purchase! We value and appreciate your business.

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Worked with Jacqueline Larson (sales lady who has been

Worked with Jacqueline Larson (sales lady who has been with the company 15 years) Texted with her for two weeks. Aligned on final terms for a lease. Put my deposit down. Once I showed up she ran my credit and when it was time to close the deal she changed the terms on the miles. After questioning the why she said they were losing money on the car. Then tried to explain why the miles didn’t matter. I asked for initial terms and told her this was misleading. They gave me my deposit back and told me it was an honest mistake. When I said “she has been selling cars for 15 years, she knows better, and she confirmed the deal 3 times” they asked me to leave. False advertisement, clear effort to mislead people, bad practices running credit applications and then changing terms. Go elsewhere. This place is a scam.

Worked with Jacqueline Larson (sales lady who has been

Worked with Jacqueline Larson (sales lady who has been with the company 15 years) Texted with her for two weeks. Aligned on final terms for a lease. Put my deposit down. Once I showed up she ran my credit and when it was time to close the deal she changed the terms on the miles. After questioning the why she said they were losing money on the car. Then tried to explain why the miles didn’t matter. I asked for initial terms and told her this was misleading. They gave me my deposit back and told me it was an honest mistake. When I said “she has been selling cars for 15 years, she knows better, and she confirmed the deal 3 times” they asked me to leave. False advertisement, clear effort to mislead people, bad practices running credit applications and then changing terms. Go elsewhere. This place is a scam.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Luis, We are so sorry to hear about your experience. Thank you for taking the time to discuss it with us, We apologize for the miscommunication.

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Worked with Jacqueline Larson (sales lady who has been

Worked with Jacqueline Larson (sales lady who has been with the company 15 years) Texted with her for two weeks. Aligned on final terms for a lease. Put my deposit down. Once I showed up she ran my credit and when it was time to close the deal she changed the terms on the miles. After questioning the why she said they were losing money on the car. Then tried to explain why the miles didn’t matter. I asked for initial terms and told her this was misleading. They gave me my deposit back and told me it was an honest mistake. When I said “she has been selling cars for 15 years, she knows better, and she confirmed the deal 3 times” they asked me to leave. False advertisement, clear effort to mislead people, bad practices running credit applications and then changing terms. Go elsewhere. This place is a scam.

Worked with Jacqueline Larson (sales lady who has been

Worked with Jacqueline Larson (sales lady who has been with the company 15 years) Texted with her for two weeks. Aligned on final terms for a lease. Put my deposit down. Once I showed up she ran my credit and when it was time to close the deal she changed the terms on the miles. After questioning the why she said they were losing money on the car. Then tried to explain why the miles didn’t matter. I asked for initial terms and told her this was misleading. They gave me my deposit back and told me it was an honest mistake. When I said “she has been selling cars for 15 years, she knows better, and she confirmed the deal 3 times” they asked me to leave. False advertisement, clear effort to mislead people, bad practices running credit applications and then changing terms. Go elsewhere. This place is a scam.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Luis, We are so sorry to hear about your experience. Thank you for taking the time to discuss it with us, We apologize for the miscommunication.

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Was treated very well.

Was treated very well. Every person I dealt with was great. Dealership was very comfortable.

Was treated very well.

Was treated very well. Every person I dealt with was great. Dealership was very comfortable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. Congratulations on your vehicle purchase.

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