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Rairdon's Chrysler Dodge Jeep RAM of Kirkland

(1,251 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–8:00pm 8:00pm–7:00pm
Sunday 10:00am–7:00pm Closed
New (888) 471-5513 (888) 471-5513
Used (877) 813-8901 (877) 813-8901
Service (888) 409-2303 (888) 409-2303

Reviews

(1,251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rairdon's Chrysler Dodge Jeep RAM of Kirkland from DealerRater.

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4xe is the best PHEV

5 🌟 Emir and Jara just got me the whatbis probably the only Trailhawk plug in hybrid in Washington. If you looking for a PHEV that's your best way to go

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5 🌟 Emir and Jara just got me the whatbis probably the

5 🌟 Emir and Jara just got me the whatbis probably the only Trailhawk plug in hybrid in Washington. If you looking for a PHEV that's your best way to go

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Rairdon provided careful an comprehensive service with

Rairdon provided careful an comprehensive service with excellent responses to my requests for explanations about terminology & procedures.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Dealershop

Sales Dept is knowledgeable, friendly & the whole process was efficient. Finance was very easy. Lot's of inventory to choose from. It was a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Had an appointment.

Had an appointment. Was taken in immediately by David who explained what needed to be done very clearly. He also suggested the recommended services but did not push. Last time I went to David also and I had the same excellent experience. Give him a raise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Cameron was great!

Cameron at Rairdon's Dodge Chrysler Jeep of Kirkland was great. Good communication, finished repairs ahead of schedule, very thorough with details of work being complete . A pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Honesty and integrity are not practiced in sales or

Honesty and integrity are not practiced in sales or service. The staff is friendly which makes it unfortunate that they lack honor.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change service was good and efficient.

Oil change service was good and efficient. Very prompt and worked. 1 1 1 1 1

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

After having my most racist experience at the cdjr

After having my most racist experience at the cdjr dealership in Renton I decided to try my luck at the Kirkland dealership. Before I made the drive all the way up there I called the store and asked them specific questions about the vehicle I was inquiring and over the phone they just kept telling me to come in and they can definitely help me out. When I got there the greeting I got was not the warmest. I sat down with them and asked them the same question I asked before. They weren’t willing to work with me the way they were speaking to me on the phone. I asked specific questions about lease prices and they proceed to tell me numbers that didn’t even make sense at all especially when you do the calculations. After I expressed me concern about the numbers not making any sense they proceeded to tell me that if they don’t make sense to me than that just sucks and that the numbers will make sense to someone else. It seems to be a constant trend of cdjr dealerships not wanting to help me out. It’s probably because I am an African man in my 20s. I would recommend everyone to look elsewhere especially if you’re like me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

I have been doing business with Rairdon's for the past 13

I have been doing business with Rairdon's for the past 13 years, this is the fifth new vehicle I have purchased from them. They have a great selection, price competitive and their customer service is excellent, looking forward to my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.