Reviews
John and other staff were very helpful and professional.
John and other staff were very helpful and professional. Had a smooth and fast transaction.
John and other staff were very helpful and professional.
John and other staff were very helpful and professional. Had a smooth and fast transaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Just want to thank you Jake, our service department
Just want to thank you Jake, our service department person. From the time we arrive till the time we left Jake we very kind and helpful. Eastside Subaru does a Excellent job in servicing our Forrester. Leandro
Just want to thank you Jake, our service department
Just want to thank you Jake, our service department person. From the time we arrive till the time we left Jake we very kind and helpful. Eastside Subaru does a Excellent job in servicing our Forrester. Leandro
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Leandro, thank you for sharing your thoughtful review of Jake and our team! We are honored to earn your business and we look forward to seeing you again at Eastside Subaru. Safe travels!
Everyone at this dealership is amazing!
Everyone at this dealership is amazing! Art in the service department is the best. He is knowledgeable and helpful. His super power is his customer service. He does what he says he will in the timeframe he commits to. We will continue to use them and recommend them!
Everyone at this dealership is amazing!
Everyone at this dealership is amazing! Art in the service department is the best. He is knowledgeable and helpful. His super power is his customer service. He does what he says he will in the timeframe he commits to. We will continue to use them and recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lynn, we're delighted to hear about your stellar experience with Art and the team! We truly appreciate your recommendation and look forward to serving you again at Eastside Subaru. Safe travels!
Nice to have a loaner cart!
Nice to have a loaner cart! Saves time and helps us get thru our days! Yay Oakley!
Nice to have a loaner cart!
Nice to have a loaner cart! Saves time and helps us get thru our days! Yay Oakley!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review Oakley and Eastside Subaru. We're happy to have you as a customer.
James Lee, of Eastside Subaru, couldn’t have been more
James Lee, of Eastside Subaru, couldn’t have been more pleasant and helpful. He listened. He took time to understand our needs and expertly shepherded us through the whole process. We couldn’t be more satisfied.
James Lee, of Eastside Subaru, couldn’t have been more
James Lee, of Eastside Subaru, couldn’t have been more pleasant and helpful. He listened. He took time to understand our needs and expertly shepherded us through the whole process. We couldn’t be more satisfied.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim, thank you for sharing your story about James and the team! We appreciate your business and hope to see you again at Eastside Subaru!
Julia was very helpful.
Julia was very helpful. She explained the app well and helped me download it and also to get my Bluetooth activated.
Julia was very helpful.
Julia was very helpful. She explained the app well and helped me download it and also to get my Bluetooth activated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sandra, we're so glad Julia was able to assist you with the app and Bluetooth setup! Thanks for choosing Eastside Subaru. We hope you enjoy your new ride!
Angel was our sales person.
Angel was our sales person. He was knowledgeable, helpful and personable. We felt well served.
Angel was our sales person.
Angel was our sales person. He was knowledgeable, helpful and personable. We felt well served.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Rand. Angel will love to see your kind words! We look forward to seeing you again at Eastside Subaru!
Eastside Subaru is not my go to choice as it’s a like and
Eastside Subaru is not my go to choice as it’s a like and dislike kind of mood towards this dealership.
Eastside Subaru is not my go to choice as it’s a like and
Eastside Subaru is not my go to choice as it’s a like and dislike kind of mood towards this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It's disappointing to hear about your mixed feelings regarding our dealership. We strive for consistency and would love the opportunity to address any specific concerns you might have. Please feel free to reach out so we can discuss this further. Thank you, Anne Beeman - Service Manager - 425-820-8993
Eastside Subaru is a true rarity in the auto buying world
Eastside Subaru is a true rarity in the auto buying world these days. Our sales person, Julian, and his manager, Ian, were kind, empathetic and patient with us as we engaged in the process. We had specific things we were looking for in the vehicle, as well as certain limits on the financial side of things. They worked hard to make it as painless as possible, which it honestly, refreshingly was. Julian stayed in touch with us but was never pushy or dismissive, even when we were overreaching at first for what would fit our budget. Ian was also very helpful in sending quote proposals to help us see how each of the different options would work out. In the end, they really went above and beyond when we came to a decision. We only had one other car and my spouse needed to stay with our child (and we didn't want to have to manage him at the dealership). They accommodated this by finding a way for us to complete the signing and also take delivery of the vehicle in the same day, an unexpected and much appreciated kindness. We're grateful we found them and are definitely going to come back now that we are officially in the Subaru family!
Eastside Subaru is a true rarity in the auto buying world
Eastside Subaru is a true rarity in the auto buying world these days. Our sales person, Julian, and his manager, Ian, were kind, empathetic and patient with us as we engaged in the process. We had specific things we were looking for in the vehicle, as well as certain limits on the financial side of things. They worked hard to make it as painless as possible, which it honestly, refreshingly was. Julian stayed in touch with us but was never pushy or dismissive, even when we were overreaching at first for what would fit our budget. Ian was also very helpful in sending quote proposals to help us see how each of the different options would work out. In the end, they really went above and beyond when we came to a decision. We only had one other car and my spouse needed to stay with our child (and we didn't want to have to manage him at the dealership). They accommodated this by finding a way for us to complete the signing and also take delivery of the vehicle in the same day, an unexpected and much appreciated kindness. We're grateful we found them and are definitely going to come back now that we are officially in the Subaru family!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marc, congratulations on your new car! We are delighted to read such a fantastic review about the team at Eastside Subaru. We will be sure to pass along your kudos to Julian and Ian for making this process as seamless as possible. We can't wait to work with you again in the future!
Everyone was very friendly and very helpful.
Everyone was very friendly and very helpful. Our salesman was not overly aggressive, but unlike many other dealerships we went to, it was clear he cared about selling us a car. He worked long and hard with us to find the exact right car that met our needs and budget. We highly recommend Eastside Subaru.
Everyone was very friendly and very helpful.
Everyone was very friendly and very helpful. Our salesman was not overly aggressive, but unlike many other dealerships we went to, it was clear he cared about selling us a car. He worked long and hard with us to find the exact right car that met our needs and budget. We highly recommend Eastside Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are grateful to hear that our team went the extra mile to find you the right car! Thank you for choosing Eastside Subaru and for sharing your feedback.