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Eastside Subaru

(695 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00am
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00am
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (425) 786-1726 (425) 786-1726
Used (425) 786-0837 (425) 786-0837
Service (425) 786-1478 (425) 786-1478

Reviews

(695 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eastside Subaru from DealerRater.

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Salesperson, Julian Anderson, was helpful, knowledgeable,

Salesperson, Julian Anderson, was helpful, knowledgeable, courteous, timely with responses and sensitive to our families needs. Everyone we interacted with at Eastside Subaru was helpful, personable, and friendly. We had an extremely positive experience and we bought a car that we were totally happy with for a price that we were also totally happy with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional, friendly and are on time, they timely,

Professional, friendly and are on time, they timely, explain everything that was done , nice waiting area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

John and other staff were very helpful and professional.

John and other staff were very helpful and professional. Had a smooth and fast transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Trina, it is great to hear that John and the Eastside Subaru team provided a smooth experience. It was our pleasure to assist you!

Just want to thank you Jake, our service department

Just want to thank you Jake, our service department person. From the time we arrive till the time we left Jake we very kind and helpful. Eastside Subaru does a Excellent job in servicing our Forrester. Leandro

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Leandro, thank you for sharing your thoughtful review of Jake and our team! We are honored to earn your business and we look forward to seeing you again at Eastside Subaru. Safe travels!

Everyone at this dealership is amazing!

Everyone at this dealership is amazing! Art in the service department is the best. He is knowledgeable and helpful. His super power is his customer service. He does what he says he will in the timeframe he commits to. We will continue to use them and recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lynn, we're delighted to hear about your stellar experience with Art and the team! We truly appreciate your recommendation and look forward to serving you again at Eastside Subaru. Safe travels!

Nice to have a loaner cart!

Nice to have a loaner cart! Saves time and helps us get thru our days! Yay Oakley!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review Oakley and Eastside Subaru. We're happy to have you as a customer.

James Lee, of Eastside Subaru, couldn’t have been more

James Lee, of Eastside Subaru, couldn’t have been more pleasant and helpful. He listened. He took time to understand our needs and expertly shepherded us through the whole process. We couldn’t be more satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jim, thank you for sharing your story about James and the team! We appreciate your business and hope to see you again at Eastside Subaru!

Julia was very helpful.

Julia was very helpful. She explained the app well and helped me download it and also to get my Bluetooth activated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sandra, we're so glad Julia was able to assist you with the app and Bluetooth setup! Thanks for choosing Eastside Subaru. We hope you enjoy your new ride!

Angel was our sales person.

Angel was our sales person. He was knowledgeable, helpful and personable. We felt well served.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Rand. Angel will love to see your kind words! We look forward to seeing you again at Eastside Subaru!

Eastside Subaru is not my go to choice as it’s a like and

Eastside Subaru is not my go to choice as it’s a like and dislike kind of mood towards this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's disappointing to hear about your mixed feelings regarding our dealership. We strive for consistency and would love the opportunity to address any specific concerns you might have. Please feel free to reach out so we can discuss this further. Thank you, Anne Beeman - Service Manager - 425-820-8993