Reviews
Bad business practices
Went to Klein Honda looking for a used crv for my daughter. Web site had a 2010 crv in lot, with no price stated. Even web site had a price but marked off. Salesman Marvin showed to help.He was great. To avoid the back and forth on price I asked him for bottom price they would take. He left and came back with managers price of 10,250. Went for test drive and car pulled a little to the right. Marvin said they would fix it. Went home and talked with wife then called back and stated that I would take the car. Marvin said he would take car in for alignment and would be ready in a short time. Called and told them I would come in for paperwork in a few hours. Well just before I was to leave I checked my messages and one was from Marvin saying they were going to raise the price $750.00. Said this is not proper business practices. Apparently management would not answer my request. After a couple phone calls they said they would raise the price $500.00. I was under the impression that once a deal was made it was good. Marvin was very helpful and hold no grudge against him. But beware of the management and ther improper business tactics
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Time for yearly car checkup!
I always drive up and look for Steve, He is super knowledgeable and very friendly. Sometimes car language can be overwhelming but he makes sure I understand all the work that was done on my car before I leave. And thanks for Honda adding on a car wash!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No pressure dealership.
We were in the market for a new Honda CR-V and were comparison shopping at all the dealerships within the area. We liked Q. Ali at Klein Honda with his eagerness to help, but we bought elsewhere due to proximity to home and a little better price. Q will do what he can to secure your business. Klein Honda is a commission free agency and they don't pressure you to buy from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful experience provided by Q
Had a wonderful experience. I was able to get the vehicle I wanted and have affordable payments. I had an amazing sale person, Q Ali as well as the sales manager Lori. They were able to both help me get the perfect finance options, that worked for me. I definitely have and will recommend my friends family’s and individuals looking to buy a Honda in Seattle, go to this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic Car Buying Experience
I was in the market for a new Honda Civic hatchback and a good friend pointed me towards Q at Klien Honda. He said Q would take care of me and he was right. From start to finish Q answered all the questions we had and helped us find the right car for us and our 4 legged friends. Needless to say, Q and Klien Honda have exceptional service and have gained a loyal customer for life. Thank you Q!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
Q was great. Experience was smooth. They are able to get me a good deal in the car and warranty. Fully enjoyed the experience I was in and out really quick!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Extremely helpful - No High Pressure Sales - Nice People
All of the people we met at Klein Honda were fantastic! Q knew his products well and helped me narrow my choices of vehicles. He presented information well and didn’t pressure me to make a decision. Evelyn (internet sales) was responsive to my many emails and Geoff made the test drive and write up of the transaction painless. He has a relaxed manner, a nice sense of humor and went way out of his way to help us. Sage was impressively efficient with the documentation signing process. All of the people I met at Klein Honda were friendly, informative and walked us patiently through the many car-buying details, making it enjoyable through the process. Would definitely buy our next vehicle with them!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Q keeps it 💯, best experience, best price and Honda cars
Best car buying experience ever! If you ever go here, ask for Q.Ali! He's not the classic salesman! Seriously, no pressure, just keeps it 💯, like a real friend. Thanks to everyone at Klein Honda for my new 2018 honda CR-V I'm so happy with my purchase and would do business here again in the future, looking forward to come back for free oil changes and services. Thank you again Q.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Q went above and beyond to help me get into my car
Recently I went to Klein Honda in Everett to test drive and possibly buy a Honda Accord 2.0 sport trim. Since no one had that in stock except Klein Honda. I fell in love with Q's knowledge of Honda Accord, and exceptional customer service he provided. I highly recommend Q.Ali and this dealership for your next car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best prices
I am very happy to share the great deal I got at Klein Honda working with Q! We saved a thousand dollars at this dealership. You can’t do better anywhere! If you value your car by the lowest price this is where you want to be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
