Reviews
Got exactly what I asked for with very little up-sell
Got exactly what I asked for with very little up-sell pressure. Only regret is I should have added the hitch.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Heartland Toyota and sharing your experience with us! We’re glad to hear our team met your needs without any pressure. Let us know if you need anything more, we’re happy to help!
Great experience!
Great experience! Austin, service advisor, is very helpful and professional!! I have been a customer of Toyota dealership since 2010.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We truly appreciate your loyalty and kind feedback! It's wonderful to hear Austin and our team were so helpful. Thank you for choosing Heartland Toyota since 2010!
Chet is a tremendous asset to your service department.
Chet is a tremendous asset to your service department. His genuine care and helpfulness to the customer builds trust. He quickly solved two concerns I had with my Prius when I came in for service, saving me money and time. It is refreshing to know that someone is looking out for your best interest. I will continue to come back for servicing my vehicle as long as people like Chet is working there!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Wendy, we’re proud to have Chet on our team and happy to hear he took great care of you and your Prius. Thank you for choosing Heartland Toyota and sharing your experience. See you next time!
Great experience with buying a new car from Heartland
Great experience with buying a new car from Heartland Toyota. Drew in the Sales department made the process easy and finance was fairly quick. I'd return in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are grateful that we had the opportunity to work with you and for your five-star review! We look forward to seeing you again down the road at Heartland Toyota.
There should be a sign for new customers at the service
There should be a sign for new customers at the service center “If no service attendant is available, leave keys in car and come in side to the service counter “. Otherwise it was a very good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and suggestion! We’ll definitely look into making this process clearer for our customers. Thank you for choosing Heartland Toyota and we hope to see you again!
Squeezed me in without an appointment and I definitely
Squeezed me in without an appointment and I definitely appreciated that. Staff was friendly, courteous and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad we could accommodate you and ensure your experience was a positive one. See you next time at Heartland Toyota!
Ashlie was very nice and knowledgeable.
Ashlie was very nice and knowledgeable. Dealership was very clean. Car was done when promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team at Heartland Toyota loves seeing great reviews! Thank you for giving a shoutout to Ashlie. See you next time, Barb!
Matt Wright is awesome to work with!
Matt Wright is awesome to work with! I came in for an oil change with no appointment and they were able to get me in and handled in short order which was a blessing. Great customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that Matt and the team took such great care of you! Thank you for choosing Heartland Toyota and for sharing your support. We hope to welcome you back next time!
We have a long history with Heartland (over 25 years)
We have a long history with Heartland (over 25 years) and one of the main reasons is the service department. They are always professional, knowledgeable and personable. And Matt was no exception. He noted a possible issue when we had our car in for a quick oil change. When we brought it back he kept us updated and had our car back to us as promised. Great work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rick, thank you for your incredible loyalty and for sharing your positive experience with Matt and our service team at Heartland Toyota! We appreciate your support, and we look forward to seeing you next time. Safe travels until then!
My 2018 Toyota Camry received convenient basic
My 2018 Toyota Camry received convenient basic maintenance again here at Heartland. Thank you to Wyatt for the courteous service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear Wyatt made your visit seamless and enjoyable. We look forward to serving you and your 2018 Toyota Camry again! Have a great day! - Heartland Toyota