Sunset Ford

Absolute disappointment. We have been yanked around by everyone here. Every time our vehicle goes in for service, it comes back with more issues! A new leak, new scratch, now our entire stereo system is not working after they had the truck for 6 weeks! The truck they sold was a lemon, had to have rear axle replaced within 2 months of buying it, turbos failed, breaks failed, warranty we were told would cover everything didn't and we still have to pay out of pocket.

Sunset Ford is a fair, no-pressure, dealership. They have a great selection and they seem to do their best to help you find just the right vehicle for you. Jacob and Chris were great, but I wasn't as impressed with the manager and the overall customer service. Nothing bad, just think that when someone is spending thousands of dollars and spending an entire day plus (we came back the next day) that they should be offered more than vending machines to buy their own water or coffee.

This was my first visit to Sunset Ford and was impressed. They are very responsive to customer needs with great follow up. Very friendly staff. Convenient in and out for service.

I brought my low mile truck in for an oil change and it came back to me with an oil leak, so I took it to another shop and they said that someone loosened and removed bolts causing oil feed tube to leak from the side of TIMC, I had to pay sunset 300.00 to diagnose a problem that did not exist until they had it in there shop. The damage to repair what they did cost me $1,413.97, I do not recommend this shop to anyone, and they will never get my business again.

Vanis daniels was my salesman that helped me trade in my two mustangs for the gt 500 he sugested for me, thank you vanis for being a truthfull salesman

Wonderful experience and order was exactly what i had wanted. Had to wait but that was the norm and car came quicker than I expected.

I purchased my F150 from Craig a few years ago. It was such a great experience, I knew he could help my son replace his car. I've moved out of tge area, so having someone as nice and trustworthy as Craig gave me peace of mind. He even went the extra mile and sent me a picture of my son, his fiancee and their new to them car. Priceless!

They never replied. Not even to say that the car wasn't available anymore or anything. I had no communication of any sort from them.

I had a great experience purchasing a used 2014 Ford Explorer. I had a few requirements as I participate in dog events and needed a very dependable and reliable vehicle that was light colored (keeping dogs cool). I felt both the salesperson and manager listened to my needs and never asked if I needed to contact my husband before the purchase and we made a fair deal. Ladies - that's important!

This was my first time at Sunset. Very impressed. I will definitely return. Thank you