Reviews
Write a reviewEverything I expected and more!
Clayton was exceptional, a pleasure to do business with! He is very responsive to email/text messages. Kept us up to date at all times as to the progress of the build and transport.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for the kind words, Marci! We will pass them along to Claytonand the whole team. Congratulations on your new car! Welcome to the Larson Family!
Quality services with highest respect for customer
Prompt and courteous services with up to date reviews on next service appointment. I am always pleased with the friendliness of the staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind words, Thressa! We do our best every day to exceed expectations! We will share your kind words with our team, and we look forward to seeing you in the future!
very satisfied
All the staff were very friendly and especially Chris Lee was a professional sales man. A to Z very satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words, Hyung! We do our best every day to exceed expectations! We will share your kind words with Chris and our team, and we look forward to seeing you in the future!
Excellent dealership.
Smooth sales process. No surprises in the details of the transaction. The people were genuine and honest and provided all the support and response we requested.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words, James! We do our best every day to exceed expectations! We will share your kind words with our team, and we look forward to seeing you in the future!
Mercedes of Fife
Never once did you feel pressure. All questions were answered with knowledge. Friendly folks that made you feel like you belonged there buying a Mercedes.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words, Don! We do our best every day to exceed expectations! We will share your kind words with our team, and we look forward to seeing you in the future!
Car buying experience
Thanks follow up today, Chris Lee! I bought a vehicle from Chris exactly a year ago and he actually follow up call with me today for anniversary phone call. I knew he was different type of sales guy, but wow....anniversary call!?!? I really think that he really cares about his customer! I know it was simple few min chat, but made me feel very special!!! Thanks again for follow up call today, Chris~!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Larson Mercedes Team
love this place
bright faces, nice smiles, great customer service, good amenities. Best service department ever. They need more staff, but work great together with what they have.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding Customer Service
Everyone that helped us from our Sales person, (Jim Foster) to Blake that showed us how every detail works, our Finance gentleman to the General Manager. That came out to personally greet us and thank us for our business was outstanding! We will be life long customers at Larson Mercedes-Benz. Impeccable customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is great to read such wonderful comments about your recent experience with us, Nicholas! We truly appreciated the opportunity to earn your business. We want to welcome you to the Larson Family!
Purchase
Our usual salesman, Jim Foster was busy and graciously handed us over to Clayton Griggs. We enjoyed test driving and purchasing a car with Clayton. He knew his stuff and was enjoyable.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It is great to read such wonderful comments about your recent experience with us, Cynthia! We truly appreciated the opportunity to earn your business. Thank you for being a part of the Larson family!
Service Department
I was very impressed with my advisor Amanda when I called for the appointment she let me know it would take just about all day for the repairs and offered a loaner. When I arrived at the service department everything went smooth and I was done in five minutes.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kevin, thank you very much for taking the time to share your service experiences! It is wonderful to hear that Amanda has taken such great care of you! Thank you for your business with us and thank you for being part of the Larson family!