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Mercedes-Benz Of Tacoma

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (641 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (641 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service.

Good experiençe with this Dealer. this is the fourth car I have purchased with this Dealer I have been coming here sinçe 2004.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Chris was great to work with. He made the process very easy and didn't make me feel pressured or rushed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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WONDERFUL EXPERIENCE

incredible customer service the staff's knowledge of the cars, inventory, features the staff felt like a big family and made me feel very welcome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Quick and easy. My wife and I were able to go In pick what we wanted and leave before lunch time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great car

very easy and the customer service was very good and helpful would recommend to anybody whos looking for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience

The organized approach of providing a technical expert to go over the details of the car. The family friendly atmosphere overall. The long test drive to really give an opportunity to feel the car’s comfort, ride style, and reactions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome job!

Great salesman who was very helpful in the process. (Achaad). He was very personable and really sought to please the customer. He put his heart into it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

All the staff working was friendly and helpful. Best car buying experience ever!! I would highly recommend this dealership to anyone buying a Mercedes-Benz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding Experience

Everyone was friendly and clearly competent regarding the brand and the process of helping find the right vehicle. Great work. The vehicle specialist, Scott, was a great added perk. Shout out to Troy in pricing and Jason kelly my sales rep - both professionals and I would highly recommend working with them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Talked with Augustus from Larson Mercedes. He was able to answer all my questions and gave great service. Going forward he’ll be my go to for anything car related. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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