Reviews
On my fifth BMW from BMW NW over 25 years.
On my fifth BMW from BMW NW over 25 years. Always dependable, first class service, and excellent, albeit expensive maintenance. Thanks for taking good care of me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andy, thank you so much for your loyalty to BMW Northwest over the years! It's an honor to have earned your confidence with consistently attentive and professional service. We appreciate your kind words and look forward to serving you for many more years to come. Drive safely!
Great service from this dealer.
Great service from this dealer. My service appointment was efficient, accurate and reasonably priced. Austin explained everything and I feel confident in their abilities.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that you had a great experience at BMW Northwest! Thank you for taking the time to leave us such positive feedback. Drive safely, and we hope to see you again in the future!
Northwest Team (Adam, Kevin, Steve…) is simple AMAZING.
Northwest Team (Adam, Kevin, Steve…) is simple AMAZING. They helped me finding the best match for my needs and took care of admin and financing process. In-house insurance team lead by Andrew do a bespoke product that works based on records and usage. Deffo a car dealer to refer all my friends and family to use in future. Thanks! Olga
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Olga, thank you for the review! We are so glad to hear that Adam, Kevin, Steve, and Andrew delivered such a successful purchase experience. Drive safely, and we hope to see you back again at BMW Northwest!
Excellent customer service and Rich goes above and beyond
Excellent customer service and Rich goes above and beyond to ensure everything is completed to the highest standard.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear about your excellent experience with Rich and appreciate you taking the time to leave such a great review. Thanks for choosing BMW Northwest!
Great service
From the moment we arrived everyone was very pleasant. Our rep. David was so very helpful. Whenever I have been in BMW (Fife) I have been very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, JoAnne! We're delighted to hear that David and the team at BMW Northwest provided you with such a pleasant experience. We appreciate your kind words and hope to see you back again down the road!
Excellent service experience
Great experience from start to finish. Michael spent some time with me understanding my concerns. My appointment was completed within the time estimate provided. Car was cleaned and ready to go. Waiting area was clean and well stocked with drinks and snacks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lori, we're so glad to hear that you had a great experience at BMW Northwest! Michael and our team strive to provide excellent service from start to finish. Thank you for choosing us and we hope to see you again in the future!
Best customer service, excellent employees.
Best customer service, excellent employees. Waiting room is very comfortable. Bathrooms and entire facility is spotless.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review for BMW Northwest! We're so glad to hear that you had a positive experience with our customer service and facilities. Customer satisfaction is our top priority, so we truly appreciate your positive feedback. Safe travels!
Excellent customer services and very clean places fast
Excellent customer services and very clean places fast and very professional. Thanks guys ur the best
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review was a joy to receive! Thanks for highlighting your experience at BMW Northwest. We're delighted to hear our service and facility impressed you and it would be our pleasure to see you again in the future. Take care!
Service appointment went smoothly.
Service appointment went smoothly. Dave checked us in and out quickly and was very pleasant.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that Dave provided excellent support! Thank you for choosing BMW Northwest.
Alex and everyone we were in contact with were very
Alex and everyone we were in contact with were very professional and knowledgeable. Very happy with our experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear that you had a professional and knowledgeable experience with Alex and our team at BMW Northwest! We appreciate your kind words and are glad that you had such a positive experience. Thank you for choosing us, and we hope to see you again in the future for all of your automotive needs. Safe travels!