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AutoNation Toyota Spokane Valley

(1,949 reviews)
Visit AutoNation Toyota Spokane Valley
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (844) 327-6356 (844) 327-6356
Used (877) 792-0909 (877) 792-0909

Reviews

(1,949 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Spokane Valley from DealerRater.

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It happened to be a frantic day at the service

It happened to be a frantic day at the service department. The Service Manager helped smooth out ripples in scheduling, making sure everything got done quickly and professionally. Always excellent service at this AutoNation Toyota dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Spokane Valley. If you ever need help, just give us a call. Happy motoring!

Courteous sales personnel.

Courteous sales personnel. It felt like a straightforward transaction without all the hoops of negotiating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

My visit to Autonation was pleasant, no presure to

My visit to Autonation was pleasant, no presure to purchase. The staff did everything they could to help me get quickly through the process and on my way home in time for dinner. All my inquiries were met with honesty, sincerity, and integrity. At first I was skeptical of any service a car dealership would offer but discovered the visit was not as I feared. I appreciate the service of all staff I encountered that day. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

The service personnel at this dealership is excellent.

The service personnel at this dealership is excellent. I wouldn’t hesitate to recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.

The service department was very quick, knowledgeable and

The service department was very quick, knowledgeable and efficient on getting the oil change done on the Corolla.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Autonation is the best

We bought a RAV4 from Autonation, and we had to wait a few hours for it to be ready which was not the dealer's fault. Jordyn was our salesperson and when it still wasn't ready at 3:30 pm she offered us a ride home. The young man who drove us home was wonderful and kind. Jordan delivered our car to us a little while later and she was so kind and caring. Cole took wonderful care of us as we went through the paperwork process. We have only dealt with Autonation for years and the service we received this past week cemented our loyalty to this dealership and their fantastic staff. Can't say enough about them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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Dealer response

Hi Ann, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

I was treated with respect and work was done in a timely

I was treated with respect and work was done in a timely manner. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Charisse, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Staff was amazing to work with and I got my dream car!

Staff was amazing to work with and I got my dream car!!!! They were able to make my payments where I needed them to be. I would 100% recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Brit, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Toyota Spokane Valley and we hope to be of service again in the future.

Very easy transaction.

Very easy transaction. They gave me more for my trade than another dealer. No pressure. Would for sure come back! Michael was busy but made sure I had what I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

They are professional and punctual.

They are professional and punctual... I bought my car in Nov, 2018 and have been pleased...they helped set up my blue tooth- helpful tool! Thank You!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Tennis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!