Younger Toyota

Mara Myers was an amazing car dealer. She showed us all the vehicles on the lot that we saw as interesting. She showed us around the building to the repair shop, the waiting areas, and of course for me being a pregnant woman, the bathroom. LOL She told us about the Toyota care package and that was one thing that spiked our interest in buying the car is how we would be taken care of for our oil changes and would be treated in a timely and respectable manner. She was an amazing dealer, we really loved working with her.

I spoke to Jill ( Customer Care ) at approx. 9:00 am yesterday morning. I indicated to her I was going to buy a vehicle today ( Monday 9/19/11 ) She asked all of the correct questions and said she would get back to me. After two or three follow up calls, she called me back ( As I was on my way to a Ford dealership to purchase a new Ranger. ) After her last call, my wife and I did a "U" turn and headed to Younger Toyota. When we approached the door, a young man asked if he could assist. I told him my name and before I could tell him why I was there, he said "Oh, Mr. Richardson, you are on our list and we are waiting for you. As we entered your shwroom, I instantly noticed how clean and well organized everything was. We were introduced to Jill. She was every bit as pleasant in person, as she was over the phone. Professinal, as well as personable, it gets no better! She informed us that someone was trying to locate a vehicle for us and she would keep us informed. At this point we met Mr. Paul Foltz. While we waited for word about the location of a vehicle, he explained not only the high points of Younger Toyota, but gave me any and all info I needed about the new Tacomas. His knowledge of the vehicle was perfect. But better than that, he presented Toyota, the Younder Dealership and himself, in a way that would make it hard for someone, not to pay attention, not to understand anyting he was conveying and not to buy. I love to see folks that care about their profession and the companmy that has hired them. Mr. Foltz is a star. As I walked around waiting for my truck arrival, numerous other sales folks approached me to ask if they could be of assistance. Even after I indicated that I had already been helped, they offered info about your product and your dealership. Again.....In a most pleasant professional manner. I am horrible with names, I apologize, but your lady in finance is another staff superstar, smiling, cordial and infomative. Another pleasure. My experience yesterday was one of a kind. I stared with a need, that I knew could be fullfilled. But I never believed it would be accomplished with NO heartburn or drama. Youger Toyota proved me wrong. Again, please except my sincere thanks. If every company I dealt with ( Personnaly, as well as professionally ) was one half as good as Younger Toyota, the world would be a happier place. Many Thanks Again, Les Richardson

We were very pleased with out visit and experience at Younger Toyota. The Scion that we purchased was for our son, the Younger Staff were very helpful and friendly. The dealership is beautiful, I actually am looking forward to taking it in for service. Great Job guys!!! The welch Family

I took my truck to Younger because my chrome on the truck was tarnished. I bought the truck from Younger with the chrome already on the truck but they would not do anything for me. They said it could not be covered under my warranty because it was an aftermarket product. If it is an aftermarket product why was it on the truck when I purchased the vehicle. If I have a bumper to bumper waranty shouldn't everything be covered? The only option they gave me was that they would take the chrome of and charge me for the maintanence. I don't understand why I should have to pay for something that I paid extra money for in the first place. Usually I have had exceptional service at Younger but I was very disappointed this time.

The service department is always helpful and friendly. They take their time to explain what needs to be done and why, so it is easy to understand. The waiting area is comfortable and clean.

Always greeted with a smile from the time I walk into the dealership until the time I leave. Bill Merriman in Toyota Service does a great job. Iam a longtime Younger Toyota customer, the great customer service from all the staff keeps me coming back. Keep up the great customer service!! :)

I am very please withTeresa Harbaugh, she took me immediately, very friendly and little wait time. Even I only got an oil changes and tire rotation, their quality of work is alway superior. I will recommended Younger over other dealer because of their great services and their program Younger for Life.

Jason was great, he explain three options, later came back and explain what they found for me to make decision on what needed to be done.

Good overall experience with the service end of dealership. All work was clearly explained and preformed as requested. Now if they can just get the technicians to stop leanig on my bumper mounted driving lights and knocking them out of alignment I could say it was a great experience.

I have been a loyal Younger Toyota customer since 1981. I have purchased 10 Toyota trucks in that time. I have always done my own servive on my trucks, but when I purchased this last truck I now have free oil change service. The service is very good. This time I was charged $34 in labor to put air filters on my truck. It usually only takes me minutes to replace them when I do it myself. I think I will go back to doing my own service. I am very happy with the service people and the work they do, but the price seems high for me.