Reviews
Exceptional
Mike cote was s a great salesman. Knowledgeable, honest, patient, and friendly, Mike made buying a car easy and fun. I'll be buying another one from him in 3 years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
When purchasing a 2013 Corolla for my 16 yr old daughter, I was met with the very best of customer support and service . I could not be happier with my decision and would highly recommend this dealership to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We would highly recommend Wallingford Toyota
We had a great experience at Wallingford Toyota. We knew what we wanted to purchase and found exactly what we were looking for. Most importantly, our salesman, CJ Marella, was knowledgeable and professional and made our buying experience a pleasure! From start to finish, CJ led us through the buying process and made us feel confidant with our choice of vehicle. Having an honest, polite and personable salesperson makes a huge difference in making an informative decision.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A great experience marred by Rob Rypysc in Finance
My wife and I had an overall good experience. Our Sales gentleman, Eric Concepcion was terrific. He was honest, helpful, accommodating, and genuine. He answered all of my questions without being forceful. He accommodated us well, as we had a toddler with us and needed to come back two additional times. Our salesman, Eric, even came in on his off day so that we could test drive while our daughter was still at Day Care. I would deal him again and recommend him to anyone. Unfortunately, the same cannot be said for Rob Rypysc in Finance. We had been preapproved from a lender with a good rate, length and payment. The lender said that Toyota was an eligible dealer and that only a phone call and our reference number. Rob blantantly lied to us and claimed that he did not deal with our lender and tried to sell us to a different lender we were not interested in. When we called the lender to resolve the issue, Rob went so far as to tell us we had to call from the sales floor because he had another customer waiting. I can't stress enough how rude, dishonest, and inconsiderate he was to both my wife and I. We waited 30 minutes to speak with the finance manager, Sohail. When we did, he quickly showed us our lender at the top of the lender list, made a quick phone call to thelender, spoke with someone briefly that he seemed quite personable with, and gave us the loan we wanted with the lender that Rob claimed was not affiliated with the dealership. Sohail apologize for the ordeal and even brought my daughter a teddy bear. Its too bad that one guy in the finance department, Rob Rypysc, ruined what was otherwise and pleasant and effortless experience.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Found what we were looking for
They had what we wanted and were helpful and courteous as we reached a deal. This is our first purchase from this dealership and would go back again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New vehicle purchase
Everything regarding my experience with Toyota of Wallingford was excellent. There was absolutely no pressure, The salesman and other personnel were all helpful and friendly and I was able to purchase my truck at a very fair price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Extremely happy and staff is very helpfull.
My wife and I recently traded in our 2013 Highlander Limited and purchased a 2015 Rav4 Limited. This is the forth car we purchased from Toyota of Wallingford. Our sales person (Tim) walked us through the process and made purchasing our car pleasurable. Sincerely, Joe and Rae Teta
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
excellent
I am very happy for the attention and friendliness of my salesperson, for the help and support they gave me and the most important advice to have an approval for my new car. I'm really happy this is my second experience in acquiring a vehicle toyota wallingfort, recommend it to everyone. Thanks Tim Roy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
Angelo was my salesman and he was excellent....very knowledgeable and pleasant. He made the daunting experience enjoyable. Would highly recommend this dealership and Angelo.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
AWESOME EXPERIENCE
JUST WANT TO TELL YOU THIS IS AN AWESOME DEALERSHIP TO DO BUSINESS WITH!!!! FROM MY INITIAL INQUIRY OF THE VEHICLE ON EDMONDS.COM THE DEALERSHIP REP JESSICA RETURNED A CALL TO ME WITHIN 30 MINUTES. WE SET UP AN APPOINTMENT TO VIEW AND TEST DRIVE THE VEHICLE. FOLLOW UP CALLS WERE MADE THE NEXT DAY TO CONFIRM THE APPOINTMENT. THE EXPERIENCE JUST GOT BETTER FROM HERE ON. DAN ROBERTS MY SALES REP WAS OUTSTANDING AND VERY PROFESSIONAL. EVEN THE OTHER SALES PEOPLE NOT INVOLVED IN THE SALE WERE EXTREMELY FRIENDLY TO ME AND MY WIFE. THE FINANCE MANAGER ROB RYPYSC, ON THE DAY OF DELIVERY, DID AND OUTSTANDING JOB TO COMPLETE OUR TRANSACTION. WHEN YOU GO TO TOYOTA OF WALLINGFORD YOU WILL LEAVE A HAPPY AND SATISFIED CUSTOMER. THANK YOU GUYS AND LADIES.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
