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Baierl Honda

(1,817 reviews)

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    Honda Certified
    2021 Honda CR-V
    69,156 mi.
    $24,601

Reviews

(1,817 reviews)

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My interactions with Greg Jancosko and supporting team were universally excellent. No hassles, no pressure tactics, just straightforward and honest dealing

My interactions with Greg Jancosko and supporting team were universally excellent. No hassles, no pressure tactics, just straightforward and honest dealing

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Adam, we're glad to hear about your excellent experience with Greg and the team! Thank you for choosing Baierl Honda and for sharing your kind words. Safe travels!

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I had a very positive experience shopping for my new car! Greg was pleasant and informative, as well as patient because I was deciding between two cars. I’m sorry excited that I kept shopping around till I knew I found the right car. Thanks Greg!

I had a very positive experience shopping for my new car! Greg was pleasant and informative, as well as patient because I was deciding between two cars. I’m sorry excited that I kept shopping around till I knew I found the right car. Thanks Greg!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Violet, we're thrilled you found the perfect car with Greg's help. Thanks for choosing Baierl Honda and for sharing your experience! Enjoy your new ride! - Baierl Honda Team

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I absolutely love Baierl Honda. Every visit to Honda whether it be for Sales or Service is exceptional. This was my 2nd Sales visit and I worked with Greg, he was knowledgeable about all the cars/ trims I had questions about. Greg was patient and took the time to get me the right answers instead of the ones I wanted to hear. I also worked with Aaron, one of the business managers who processed all my paper work. Aaron was kind and thoroughly went through all paper work. When buying a car as a woman, it can feel overwhelming and intimidating but both managers treated me with respect. They made me feel heard and I left feeling confident about my decision to go with Honda.

I absolutely love Baierl Honda. Every visit to Honda whether it be for Sales or Service is exceptional. This was my 2nd Sales visit and I worked with Greg, he was knowledgeable about all the cars/ trims I had questions about. Greg was patient and took the time to get me the right answers instead of the ones I wanted to hear. I also worked with Aaron, one of the business managers who processed all my paper work. Aaron was kind and thoroughly went through all paper work. When buying a car as a woman, it can feel overwhelming and intimidating but both managers treated me with respect. They made me feel heard and I left feeling confident about my decision to go with Honda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your excellent experience with Greg and Aaron! We truly appreciate your feedback and your continued support here at Baierl Honda.

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I'm generally very pleased with Baierl's service. Only 1 complaint this time. The hood was not left fully latched.

I'm generally very pleased with Baierl's service. Only 1 complaint this time. The hood was not left fully latched.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We’re sorry for any inconvenience during your visit, but we’re delighted to hear that you were otherwise pleased with our services. We’ll notify the appropriate department of this feedback. We look forward to serving you again in the future; Take care, - Baierl Honda.

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Let me start by saying I was in the car business and can be a very tough sell! I spent a lot time with the general sales manager named Ryan Shank who is the most patient and sincere man in the car business. we changed vehicles numerous times and took a lot of his time. I was irritated with us myself and I was truly amazed how well he handled all of our turmoil. He had to run 10 different scenarios and cost sheets. And he was the best price in town by far! Our salesman Greg was great too. He held our hand every step of the way - bringing us car after car to test drive. We even met with the general manager named Chuck who was also unbelievably helpful, nice and very supportive ! In finance, another gentleman also named Ryan checked us out and was extremely efficient and nice. Thanks guys ! you’re the best in the business! I’ll be making numerous referrals.

Let me start by saying I was in the car business and can be a very tough sell! I spent a lot time with the general sales manager named Ryan Shank who is the most patient and sincere man in the car business. we changed vehicles numerous times and took a lot of his time. I was irritated with us myself and I was truly amazed how well he handled all of our turmoil. He had to run 10 different scenarios and cost sheets. And he was the best price in town by far! Our salesman Greg was great too. He held our hand every step of the way - bringing us car after car to test drive. We even met with the general manager named Chuck who was also unbelievably helpful, nice and very supportive ! In finance, another gentleman also named Ryan checked us out and was extremely efficient and nice. Thanks guys ! you’re the best in the business! I’ll be making numerous referrals.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review, Allan! We're thrilled to hear you had such a positive experience with Ryan, Greg, and Chuck. We truly appreciate your business and look forward to seeing you again in the future! - Baierl Honda Team

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Let me start by saying I was in the car business and can be a very tough sell! I spent a lot time with the general sales manager named Ryan Shank who is the most patient and sincere man in the car business. we changed vehicles numerous times and took a lot of his time. I was irritated with us myself and I was truly amazed how well he handled all of our turmoil. He had to run 10 different scenarios and cost sheets. And he was the best price in town by far! Our salesman Greg was great too. He held our hand every step of the way - bringing us car after car to test drive. We even met with the general manager named Chuck who was also unbelievably helpful, nice and very supportive ! In finance, another gentleman also named Ryan checked us out and was extremely efficient and nice. Thanks guys ! you’re the best in the business! I’ll be making numerous referrals.

Let me start by saying I was in the car business and can be a very tough sell! I spent a lot time with the general sales manager named Ryan Shank who is the most patient and sincere man in the car business. we changed vehicles numerous times and took a lot of his time. I was irritated with us myself and I was truly amazed how well he handled all of our turmoil. He had to run 10 different scenarios and cost sheets. And he was the best price in town by far! Our salesman Greg was great too. He held our hand every step of the way - bringing us car after car to test drive. We even met with the general manager named Chuck who was also unbelievably helpful, nice and very supportive ! In finance, another gentleman also named Ryan checked us out and was extremely efficient and nice. Thanks guys ! you’re the best in the business! I’ll be making numerous referrals.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the glowing review, Allan! We're thrilled to hear you had such a positive experience with Ryan, Greg, and Chuck. We truly appreciate your business and look forward to seeing you again in the future! - Baierl Honda Team

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Always friendly Nate I have had a few times friendly & professional. I’m not fond of scheduling thru the system. Shawna ? sp has always been helpful.

Always friendly Nate I have had a few times friendly & professional. I’m not fond of scheduling thru the system. Shawna ? sp has always been helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words about Nate and Shawna! We’re glad to hear they’ve been so helpful and professional. We’ll share your feedback about the scheduling system, as well. We look forward to welcoming you back to Baierl Honda!

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Everyone during this service visit was great. Kept me informed, didnt try to "sell" me additional services. Was in and out quickly.

Everyone during this service visit was great. Kept me informed, didnt try to "sell" me additional services. Was in and out quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re pleased our team kept you informed and provided efficient service during your visit. We hope to welcome you back to Baierl Honda next time!

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They are always responsive and do excellent work each time. David Weale is a fine service rep.

They are always responsive and do excellent work each time. David Weale is a fine service rep.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi John, it's great to hear David and the team always do great work when you visit. Until next time, enjoy the road ahead!

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After I picked up my vehicle, I drove two blocks before the car broke down. My service tech was quick to get to my location to try to fix the car. When he couldn’t, he told me to go back to the dealership and I was quickly given a rental. They took care of having my car towed back, and I came to pick it up the following day. They did drive it around to make sure it was safe to drive. Overall, I was impressed with the customer service experience. However, my only complaint would be they could have considered filling up my gas tank after driving my car around so much and for the stress of the whole ordeal. I can’t speak highly enough of John and his caring and kind attitude throughout the whole experience

After I picked up my vehicle, I drove two blocks before the car broke down. My service tech was quick to get to my location to try to fix the car. When he couldn’t, he told me to go back to the dealership and I was quickly given a rental. They took care of having my car towed back, and I came to pick it up the following day. They did drive it around to make sure it was safe to drive. Overall, I was impressed with the customer service experience. However, my only complaint would be they could have considered filling up my gas tank after driving my car around so much and for the stress of the whole ordeal. I can’t speak highly enough of John and his caring and kind attitude throughout the whole experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Emily, thank you for sharing your feedback about John and the team. We’re happy that they took care of you. We hope to serve you and your vehicle again here at Baierl Honda!

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