Reviews
Great buying experience
Treated with respect. Given all the information and time I needed to make this decision. Sales team excellent. Didn't feel like this was a game to which I didn't know the rules as I have at other dealers. Brett and Brad answered all my questions and gave me all the options.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandra, we are truly grateful for this awesome review! We are thrilled that Brett and Brad were able to take care of you. They are great assets to our team and we appreciate them providing you with the service that you deserve. Thank you again and we look forward to the opportunity to assist you in the future. Like us on Facebook for service specials! Warm regards, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com
Great turn around time for service
I took my RAV4 in for the 24 month maintenance and PA inspection. I chose to wait for the car and it was completed to my satisfaction in much less time than I expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Robert, thanks for your outstanding review! We're glad to hear that our team was able to provide you with a quick service! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care, Tim Ferraro, Service Manager, timferraro@baierl.com
Got a great used truck at a very fair price.
Got a quality used vehicle for a very fair price. The sales person (Jordan) was friendly and knowledgeable and not pushy at all. The whole process was very smooth and customer friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Harry, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car and make sure to like us on Facebook to get a hold of the latest deals. Take care, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com
Excellent car buying experience
David was able to answer all of our questions regarding the 4runner and very accommodating to our needs. The manager went above and beyond to make sure we felt comfortable and understood every detail. I would highly recommend this dealership to friends, family, and acquaintances.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Margaret, we really appreciate you taking the time to leave a review about your experience at our dealership. We're glad to hear that David went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Take care, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com
Professional & friendly. Comfortable waiting area.
Everyone was friendly and couldn't do enough to answer any questions we had even to giving us directions. The service people were really wonderful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nora, thank you for taking the time to write this great review. I'm happy to hear our team was able to provide you with a friendly and wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions about the work that was done please feel free to contact us. Best regards, Tim Ferraro, Service Manager, timferraro@baierl.com
Efficient and professional
My car maintenance and repair items were handled in a timely and professional manner. All issues and charges were explained to me thoroughly and efficiently. Many thanks to the pros at Baierl!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Henry, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. We look forward to your continued business! Take care, Tim Ferraro, Service Manager, timferraro@baierl.com
Great buying experience!
Friendly and helpful staff, gave us a satisfactory deal right off. In and out with a new car in just a couple hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Steven. We are very happy to hear that we could be so helpful during your recent purchase. We look forward to seeing you back again in the future! Take care, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com
Buying a vehicle
Cliff Matthews the salesman did not rush me into making a decision. did great in explaining about the different options on the vehicle I was interested in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to write this review, Carol! I'm very happy to hear about your positive experience with Cliff. If you have any further needs, do not hesitate to come back in for a visit! Best, Brad Pavlik, General Sales Manager, bradpavlik@baierl.com
Beairl Toyota
Andy Ryder and the service team were great and the response was great also. When I am looking for a new truck, I will be coming back to see your dealership. Thanks again for your help and services. Steve Keefer
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, it is wonderful to hear that our staff at Baierl Toyota was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best regards, Tim Ferraro, Service Manager, timferraro@baierl.com
great service
The friendliness of the service manager and the over and above job that they did. I had asked just to have the inside of the front windshield cleaned because I can't reach it and they did the whole car. Also the manager explained to me how to use one of the features on the car. He was very patient/
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patricia, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear our staff was able to go above and beyond your expectations. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following us on Facebook. Best regards, Tim Ferraro, Service Manager, timferraro@baierl.co