Baierl Toyota Hours
Baierl Toyota is proud to be a one-stop shop for all things Toyota in the Cranberry Twp, PA, area. In addition to our wo
rld-class selection of vehicles, we also have a full service department on site and offer financing. Whether you're shopping for a vehicle, are looking for financing, or need to get your vehicle in for service, look no further than Baierl Toyota. The customer always comes first at Baierl Toyota and we are always looking for ways to help you get you the most for your money. At Baierl Toyota, we are driven to be better.
"Driven To Be Better"
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If I could give zero stars, I would. Absolutely the worst customer service experience I have ever had in my life. AVOID AT ALL COSTS! Their service manager,... Ian, needs to be re-evaluated and educated on proper customer service. I really hope that not every customer at this service department is treated the way that I was. Extremely glad I did NOT purchase my new vehicle from this dealership and I went elsewhere.
Hello Marissa, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I wo...uld like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Michael Hull, General Manager
Car back in working condition - stayed late to do additional upgrade and inspection. Efficient - all work done the day it was dropped off.
Sales staff very friendly, no pressure sales tactics were used and Cliff was very easy to talk with and kept me updated throughout the entire process while... I was able to relax in the lounge.
Just had my car towed to dealership after complete shut down on the road - power steering light No loaners available for me, they were all out.
They provided prompt, friendly service and were attentive to my needs. Upfront and honest about vehicle cost, accessories and service plans.
Everyone we worked with was wonderful! Very friendly and had a good repor. Also everyone was very knowledgeable and not pushy.
Our sales rep., Bob Sedley, was extremely friendly and accommodating, and recognized that I had "done my homework" on the car we were researching, and... didn't insult my intelligence. He was MOST helpful and "cut to the chase," as it were. We felt we were offered a very fair deal. Your finance person was also helpful and efficient.
I have to say that everyone was pleasant and very friendly. I’ve been to other dealerships where the only person that even acknowledges your existence... is the salesperson taking care of you. That was NOT my experience at Baierl. Every person that passed me smiled and/or said hello.
How fast they took care of me when I arrived at the dealership to get my car serviced. The waiting area was clean and pleasant and comfortable
In and out quick. No pressure to do "additional services". Explained services performed so I could understand them. Very pleased.